Phitelos Solutions Inc.

12/07/2021

How to make more time for the tasks that matter.

05/19/2021

I saw this going around the social posts. So true.

12/05/2020

It’s official...

Online social interactions are no substitute for the real thing.

05/01/2020

Interesting perspective to consider measuring Customer Performance Indicators, or CPIs.

https://hbr.org/2020/04/the-most-important-metrics-youre-not-tracking-yet?utm_campaign=hbr&utm_medium=social&utm_source=facebook&fbclid=IwAR3oORGmLnF72Sw3mpe4VS49PmYG-84V7w6Qv4nPm5H-d1yTSkR9WIEca9A

04/07/2020

Winston Churchill famously said:
“You will never reach your destination if you stop and throw stones at every dog that barks.”

01/13/2020

I've always said, talk to your customers.

05/17/2019

https://www.theatlantic.com/business/archive/2015/05/being-a-go-getter-is-no-fun/393863/?utm_campaign=the-atlantic&utm_content=5cde3c7572c13d0001eb5225_ta&utm_medium=social&utm_source=facebook

New research suggests that reliable employees are assigned more work—but they don't always like it.

01/18/2019

Something to remember...….

01/05/2019

https://www.cbc.ca/news/canada/manitoba/chemo-pump-inspections-expired-1.4965681

Some organizations don’t always realize the importance of sound management systems. Bad publicity can have a big impact.

The Winnipeg Health Authority is calling it a “one-off situation” after a Winnipeg cancer patient documented for months multiple occasions where her chemotherapy pump showed it had passed its inspection date by almost a year.

11/06/2018

Something to think about....

In a world of constant distraction, our focus – and by extension, our real enjoyment out of life – is suffering

08/09/2018

https://hbr.org/video/5819564758001/the-new-science-of-customer-emotions

They can be a source of competitive advantage and growth. Download a customizable version of this video slide deck here.

03/08/2018

I am a big believer in various ISO processes that focus on PDCA of which measurements and performance are key. This gives a different perspective.