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FC Institute Transforming Insights into Impact Shaping a future where insights drive progress, FCI fosters positive change for individuals, organizations, and communities.

Find out how we can help your business thrive with expert analysis, project management, and specialized training to bridge today’s challenges with tomorrow’s workforce needs. Get in touch today!

What do you do when an employee shares that they're struggling?For many leaders, this can be one of the most challenging...
10/07/2026

What do you do when an employee shares that they're struggling?
For many leaders, this can be one of the most challenging workplace conversations they face.
Balancing empathy with accountability, understanding workplace obligations, maintaining confidentiality, and supporting employee well-being can feel overwhelming without the right knowledge and tools.
The good news is that leaders aren't expected to have all the answers.
They do, however, need the confidence to respond appropriately, ask the right questions, and understand how to support employees while meeting organizational responsibilities.
Our Workplace Mental Health & Accommodation: A Leader's Toolkit workshop, taking place on October 28, helps leaders build practical skills for navigating these situations with greater confidence and clarity.
Because supportive leadership starts with informed leadership.
Join us to learn strategies you can apply immediately in your workplace.
Contact us today at [email protected]. Peterborough and the Kawarthas Chamber of Commerce

How much time and energy is lost when important conversations don't happen?Many workplace issues aren't caused by lack o...
10/06/2026

How much time and energy is lost when important conversations don't happen?
Many workplace issues aren't caused by lack of effort. They're caused by unclear expectations, unresolved concerns, or feedback that never gets shared.
When supervisors and managers feel uncomfortable addressing performance issues, setting boundaries, or holding employees accountable, problems often grow rather than improve.
Assertive leaders approach these conversations with confidence and respect. They know how to communicate expectations clearly, navigate challenging discussions, and create accountability without damaging relationships.
Our Assertiveness Skills for Supervisors and Managers program provides practical tools to help leaders tackle difficult conversations with greater confidence and effectiveness.
Because avoiding the conversation is rarely the solution.
Learn how assertive communication can strengthen your leadership impact.
Contact us today at [email protected] to learn more or secure your spot. Peterborough and the Kawarthas Chamber of Commerce

What if every challenge in your organization became an opportunity for improvement?Every organization faces inefficienci...
10/05/2026

What if every challenge in your organization became an opportunity for improvement?
Every organization faces inefficiencies, bottlenecks, and recurring problems. The difference is how they're addressed.
Organizations that embrace Lean thinking don't simply react to challenges—they equip their people with the tools and skills needed to identify root causes, improve processes, and create lasting solutions. The result is greater efficiency, reduced waste, improved customer experiences, and stronger organizational performance.
FCI's Lean Certification Pathway, from Essentials through Black Belt, helps professionals develop practical problem-solving skills and a continuous improvement mindset that can be applied across any industry or organization. Through expert instruction, real-world application, and proven Lean methodologies, participants gain the confidence to drive meaningful change and measurable results.
Because continuous improvement isn't about working harder—it's about finding better ways to work.
Ready to strengthen your organization's improvement capabilities? We'd love to connect.
Contact us at [email protected] or visit our website to get started! Peterborough and the Kawarthas Chamber of Commerce

Many supervisors are promoted because they're strong performers. But strong performance doesn't automatically prepare so...
10/02/2026

Many supervisors are promoted because they're strong performers. But strong performance doesn't automatically prepare someone for the legal responsibilities of supervision.
Under Ontario's Occupational Health and Safety framework, supervisors play a critical role in maintaining safe workplaces. They're expected to recognize hazards, communicate safe work practices, and help ensure workers understand and follow established procedures.
The challenge is that many supervisors aren't fully aware of the scope of these responsibilities.
Our Safety Supervisor Competency under OHSA workshop on Thursday, November 5th helps supervisors and managers build a stronger understanding of their role while gaining practical tools they can apply in the workplace.
Because effective supervision starts with understanding both your leadership responsibilities and your health and safety obligations.
Interested in learning more? We'd love to connect.
Register or contact us for more details at [email protected]! Peterborough and the Kawarthas Chamber of Commerce

When you hear the word "assertive," what comes to mind?For many people, assertiveness can feel uncomfortable. It's often...
10/01/2026

When you hear the word "assertive," what comes to mind?
For many people, assertiveness can feel uncomfortable. It's often confused with being aggressive, demanding, or overly direct.
In reality, assertiveness is about communicating clearly, respectfully, and confidently. It's the ability to express expectations, provide feedback, set boundaries, and address challenges while maintaining positive working relationships.
For supervisors and managers, this skill can make the difference between avoiding difficult conversations and leading them effectively.
Our Assertiveness Skills for Supervisors and Managers workshop series, beginning October 29, helps leaders develop practical communication strategies that enhance confidence, credibility, and influence in the workplace.
Because strong leadership isn't about being the loudest voice in the room. It's about communicating with clarity and confidence.
Interested in learning more? We'd love to connect. Contact us today at [email protected] to learn more or secure your spot. Peterborough and the Kawarthas Chamber of Commerce

What got you into a leadership role isn't necessarily what will make you successful as an executive leader.Many senior l...
09/30/2026

What got you into a leadership role isn't necessarily what will make you successful as an executive leader.
Many senior leaders have built their careers on expertise, strong decision-making, and a track record of results. But as responsibilities grow, the role changes. Success becomes less about having the answers and more about creating the conditions for others to succeed.
Today's executives are expected to navigate uncertainty, align diverse stakeholders, shape organizational culture, and lead through constant change, all while maintaining focus on long-term strategy.
The P.E.A.K. Executive Leadership Program, beginning October 14, provides a unique opportunity for leaders to step away from day-to-day demands and focus on their own growth as strategic, impactful, and authentic leaders.
Through guided reflection, peer learning, and executive-level discussions, participants explore what it takes to lead effectively in today's complex business environment.
Because executive leadership isn't about doing more. It's about leading with greater intention and impact.
Interested in learning more? We'd love to connect. Contact us today at [email protected] to explore whether this program is the right fit for you. Peterborough and the Kawarthas Chamber of Commerce

Leadership has always involved supporting people. Today's workplace requires leaders to do that in new and increasingly ...
09/29/2026

Leadership has always involved supporting people. Today's workplace requires leaders to do that in new and increasingly complex ways.
Managers and supervisors are often the first point of contact when employees are experiencing challenges that may affect their work. Whether those challenges are related to mental health, stress, illness, disability, or other personal circumstances, leaders are expected to respond thoughtfully, confidently, and appropriately.
Yet many leaders don't feel equipped to navigate these conversations.
Our Workplace Mental Health & Accommodation: A Leader's Toolkit workshop on October 28 provides practical guidance to help leaders better understand their role, support employees effectively, and contribute to a psychologically healthy workplace.
Because when leaders have the right tools, everyone benefits.
Interested in learning more? We'd love to connect.
Contact us today at [email protected]. Peterborough and the Kawarthas Chamber of Commerce

Most people think negotiation only happens in boardrooms.In reality, negotiation is part of our everyday work. We negoti...
09/28/2026

Most people think negotiation only happens in boardrooms.
In reality, negotiation is part of our everyday work. We negotiate timelines, resources, priorities, expectations, budgets, and competing needs with colleagues, customers, vendors, and stakeholders.
The challenge is that many people approach negotiation as a win-or-lose situation. The most effective negotiators understand that successful outcomes are built on preparation, communication, and the ability to create value for everyone involved.
Our Negotiation Skills Workshop on October 21 provides practical tools and strategies to help participants approach negotiations with greater confidence, communicate more effectively, and achieve stronger outcomes.
Because negotiation isn't just a skill for sales professionals or executives. It's a skill that supports success at every level of an organization.
Ready to strengthen your negotiation skills? We'd love to connect.
Contact us at [email protected] to learn more or reserve your spot. Peterborough and the Kawarthas Chamber of Commerce

Who is responsible for workplace safety?The answer is simple: everyone.Creating a safe workplace requires commitment at ...
09/25/2026

Who is responsible for workplace safety?
The answer is simple: everyone.
Creating a safe workplace requires commitment at every level of an organization, but supervisors are often the link between safety expectations and daily actions. Their ability to lead consistently, address concerns, and reinforce safe behaviours helps shape workplace culture.
Our Safety Supervisor Training program equips supervisors with the knowledge and leadership skills needed to support accountability, strengthen safety practices, and contribute to a healthier, safer workplace.
Because when safety becomes part of the culture, everyone benefits.
Ready to invest in stronger safety leadership? We'd love to connect.
Register or contact us for more details at [email protected]! Peterborough and the Kawarthas Chamber of Commerce

Build practical skills to navigate workplace challenges with confidence.FCI’s October workshops offer focused profession...
09/25/2026

Build practical skills to navigate workplace challenges with confidence.
FCI’s October workshops offer focused professional development in negotiation, workplace mental health and accommodations.

Upcoming workshops:
• Negotiation Skills, October 21
• Workplace Mental Health & Accommodation, October 28
• Assertiveness Skills, October 29

Whether you’re looking to strengthen your negotiation approach or better support employees in the workplace, gain practical strategies you can apply on the job.

Seats are limited. For availability and registration details, contact [email protected].

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Peterborough Square, 360 George Street N, Unit 26, Room 108
Peterborough, ON
K9H7E7

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