Tri-Canadian Energy Communications

Tri-Canadian Energy Communications We connect areas of Prince Edward County with fast and reliable Internet services.

01/26/2025

It is with great regret that we must inform you that Tri-Canadian Communications (TCC) will be ceasing operations as of February 28, 2025. Despite our best efforts to keep this essential service running, it has become increasingly difficult due to a lack of support from the government and outside investment. The financial burden of maintaining the network has become too great for the founder Steve VanDusen, who has been keeping the Network up and running at a loss since its inception. With increasing fees and insurance costs, the continuation of the service is no longer viable.

TCC began as a homegrown service in mid-2019, allowing the Milford Development Center to connect to the world at broadband speeds. This enabled the development of products such as Remote Power System, sensorless Solar Tracking systems, and EV vehicle development. The 100% off-grid, solar-fed development center relied on the wireless Internet to provide a truly independent work/live environment that has become increasingly important in our growing technological society.

When COVID-19 hit in early 2020, TCC was born out of Steve's deep connection to the County and his desire to provide others with the same high-speed service. Children had to continue their education online and if not for TCC, this wouldn’t be possible for many due to the lack of rural connectivity. In addition, there were professionals such as doctors, therapists, and other providers that were stuck at home unable to help their patients, he stepped up to expand his personal network to allow them the same connectivity. Since profit was not the motivating force behind this service, it was provided freely to those professionals for the first year. Unfortunately, government funds intended for upstart companies looking to start WISPs (Wireless Internet Service Providers) were instead given to larger providers that did not invest in rural infrastructure.

Since its inception, TCC has been entirely financed by Steve without any intention of making a profit. However, the cost of altruism has proven too high to sustain. We would like to close this message with our heartfelt thanks to all the individuals in the County who allowed us to install our equipment on their land and buildings.

09/20/2022

As anticipated, service has been restored and we do not anticipate any further outages.

TCE Communication Team

09/20/2022

TCE Communication Community,

We sincerely apologize for a major outage that is occurring. We have investigated the issue and and determined that it is due to an unforeseen power interruption at our main feed which is beyond our control. Estimated restoration time is approximately 11:00 AM or shortly thereafter. We will advise if this should change.

Thank you,

TCE Communication Team

07/23/2022

Power is back so our network is back up again!

07/16/2022

The network is now up!
Sorry for the delay and thank you for your patience

07/16/2022

We believe we have located the source of the service disruption. At this point, we are anticipating a mid-late afternoon restoration time. Thank you for your continued patience.

07/15/2022

We are aware of an outage currently affecting our network. We continue to monitor its status and are attempting to reconcile the issue. We do believe however that the issue resides with our carrier and is not related to our infrastructure itself. As such, we cannot, at this time, offer a timeframe for resolution. We sincerly apologize for the inconvenience this is causing to you, our valued clients.

TCE Communications Team

07/12/2022

TCE Communication Community,

We sincerely apologize for a major outage that is occurring. We are investigating the issue and and hope to get you online as quickly as possible.

Thank you,

your TCE Communication Team

04/27/2022

We are Hiring!
Tri- Canada Communications
Prince Edward County, Ontario, Canada

Wireless Broadband Installer/Technician
TCE Communication Inc. is looking for a full-time Wireless Broadband Installer/ Technician. The person we will hire for this job will be computer literate, have satellite and cable roof mount experience and should be a SELF STARTER.
Installer responsibilities will include
Broadband Wireless Installations, mounting of CPE’s and running/terminating Ethernet cables.
Customer Computer or Router configurations
Climbing ladders and roofs
Working with Power Tools and Equipment
Driving to Customer Location
Communicating with customers on the phone and in person to provide Broadband Installation Services
Maintain positive image of TCE Networks and its affiliates
Continually improve knowledge of equipment and technologies used by TCE Networks
Formal education in networking or electrical engineering is a plus
Requirements include having a caring attitude towards customer needs and expectations, positive mental attitude, a willingness to learn our systems and express positive ways to improve our systems. Have great installation skills and the ability and willingness to handle customer interaction in a professional and courteous manner.
Hours are Monday - Friday 9:00 am to 5:00 pm. Full Time with potential varying hours.
Must have excellent driving record.
We offer:
· A leading local Broadband Wireless Internet company.
· A very busy but exciting work environment
· A great team environment.
Contact: Send resume to: [Email hidden]
Or call 613.480.6535

Happy to be at the CanWISP 2022 Conference!
03/29/2022

Happy to be at the CanWISP 2022 Conference!

03/12/2022

TCE regrets the lengthy outage and we understand your frustration regarding both the event duration and short notice.

While planned, we were only made aware of this outage prior to communicating it to you.

Again, we apologize for the service interruption and will work to ensure that news of planned outages are relayed to you with more advanced notice.

Thank you.

TCE Communications Team

Address

PO Box 6018
Picton, ON
K0K2T0

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

Telephone

+16134806535

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