Netfox Communications

03/14/2023

Due to recent staffing changes we've had to adjust our office hours. If you're planning to stop in to the office please call ahead and verify someone will be on site when you plan to arrive. The office may be intermittently closed at different times of the day. Thank you!

12/20/2022

Netfox Christmas Hours:

Saturday Dec. 24 - 10am-4pm
Sunday Dec. 25- Support only via callback
Monday Dec. 26- Support only via callback
Tuesday Dec. 27- 10am-4pm
Wednesday Dec. 28- Normal Hours

And as always support is available outside of business hours until 9pm.

Merry Christmas and stay safe everyone!

11/11/2022

11/05/2022

***UPDATE 6:40PM EST- Not 5 minutes after posting this, my network team advised they had performed some maintenance on the server in question and everything seems to be working much better. Power cycle your equipment if you haven't reconnected automatically and you should be back online. Thanks!

We are currently experiencing some intermittent DNS issues with one of our servers. Our team is working to get the issue identified and resolved. A quick fix is to change the Primary DNS in your router to 1.1.1.1 and secondary 1.0.0.1. This will get you back online immediately. You can leave those settings as is going forward if you like.

We apologize for the inconvenience and are working to get it resolved as quickly as possible.

10/27/2022

Throwback Thursday. It was like winning at Solitaire!

09/28/2022

Areas of Sydney and New Glasgow are still experiencing connectivity problems as the last mile cable provider works to restore services after Fiona. We are monitoring the situation closely and are doing what we can on our end to help get as many people back online as quickly as possible.

09/28/2022

The Federal Government is currently matching any donations made to the Red Cross for Hurricane Fiona relief. If you are able, please donate a few dollars to assist them in their efforts. Netfox has donated $2500 which should equal $5000 once matched by the government. Go to the site below and click on Hurricane Fiona and 'donate now'.

Learn about the Canadian Red Cross Society including who we are, where we work, what we do, volunteering and donating.

09/25/2022

The damage to the East Coast was pretty extensive, and there are a lot of people without power and/or internet services. We know Eastlink already has teams deployed to make repairs and are working as fast as they can to restore services. At this time they are most likely focusing on getting the majority back online and not individual tickets.

https://www.cbc.ca/news/canada/nova-scotia/fiona-atlantic-provinces-clean-up-1.6595069

You can check here to see if they are reporting an outage for your area. If they are, then they are aware of your situation and are working to get services restored as soon as possible.

https://my.eastlink.ca/customer-support/service-outage-information

Thank you for your patience

People across Atlantic Canada are beginning to assess the damage and clean up after post-tropical storm Fiona swept through the region Friday and Saturday.

08/27/2022

A little Saturday humour

07/21/2022

LET'S GET READY TO RUMBLE! WWE Channel is now available through ATOP TV!