New Horizons Communications is an incorporated sole proprietorship established in 1996 as a contracting company providing service to multiple system operators in Ontario. Our expertise is in many facets of the industry including, but not limited to:
- Residential & Commercial
- Installation of analog, digital & cloud TV/video
- Digital high speed internet
- Digital & Analog phone
- Leakage de
tection and repair program
- Cable service wire locate program
- Buried service wire program
- Reactive and proactive drop rebuild program
- Project management
- MDU rewire and panel upgrades
- Customer premise audits (revenue protection)
- Equipment upgrades
- Digital receiver (DTA)
- D3 modem swaps (residential & commercial)
Our journey began with cable television installation and service for Trillium Cable and later Shaw Cable in Eastern Ontario. We also provided Shaw's Digital Music Express in both Eastern Ontario and Western Quebec. We continued to serve after Cogeco Cable Inc purchased the Smiths Falls, Perth, and Kemptville systems. Additionally, we expanded our reach to include Brockville, Cornwall, Renfrew, Arnprior, Pakenham, Pembroke, Deep River and Chalk River systems. We secured contracts for Cogeco's Class 1 System in Kingston in December 2003 and in Belleville and Trenton in March 2004, which widened our service area. By 2008, we expanded further to provide service for Cogeco in the Peterborough and Lindsay areas, as well as around North Bay and the Muskokas. Despite our progress, our team never lost focus on providing excellent residential and commercial customer service. Our dedication to customer experience was proven in our high key performance indicators, year after year. Our steady progress continued with service for Eastlink in Morrisburg, Casselman, and Limoges area from early 2005. We also expanded our relationship with Eastlink across Georgian Bay/Listowel area. In the last two years, we have been providing service for Eastlink systems located in Sudbury and communities in Northern Ontario.
