Technical Appliance Service Solutions

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Technical Appliance Service Solutions Appliances are staples to our way of life. We can be best reached by phone or through our website contact form!

Appliance Service & Repair

Providing in-home & in-shop service & repair to all major appliances such as:

washers - dryers - ranges - wall ovens - cooktops - dishwashers - refrigerators - freezers

Sylvan Lake, Lacombe, and Red Deer

Local Technicians When the appliances that take care of your necessities fail to serve you, we are here to serve the machine and ultimately your home. Our primary service area includes: Sylvan Lake, Blackfalds, Lacombe, Innisfail, and Red Deer. Our extended service area includes: Ponoka, Gull Lake, Rimbey, Bentley, Eckville, Condor, Leslieville, Rocky Mountain House, Caroline, Stauffer, Spruce View, Gleniffer Lake, Bowden, Penhold, Pine Lake, Big Valley, Delburne, Erskine, Stettler, Bashaw, Alix, Clive, and Joffre.

While its uncommon to see an appliance with multiple issues, this is a great example of what it takes to "just look at i...
08/31/2026

While its uncommon to see an appliance with multiple issues, this is a great example of what it takes to "just look at it". And yes this does cost money!

Performing an assessment on an appliance is not just about preparing for a singular issue that a client has inquired about. Its about knowing that although like in this case a draining issue is their primary problem, there may be other hidden issues that have not made themselves known yet.

For example, it takes time and effort to have the dryer removed for service access to the washer. Then a full teardown of the washer including navigating several systems that require uninstalling, just for component access.

But this is actually a great opportunity to discover other issues if any, and let the client know if additional work is needed right away, or can be deferred to another service appointment at a later time.

In this case, upon disassembly and testing, it was found that the drain pump motor seized, full of sludge, and had an internal pump bearing failure. Also we found the cold multiport water valve severely corroded and leaking, and the hot water valve hose severely corroded and leaking too. Leaking water has rusted out and destroyed the rear shock absorber. This issue has been ongoing for quite some time.

At this point due to this being a flood hazard, taps are shut off, and the unit put out of service. The client is advised of the issues with a repair quote upfront with estimated parts arrival time for repairs that are required.

"What appliance do you recommend?" a client will ask me when they aren't really calling me to ask me to fix their existi...
08/19/2026

"What appliance do you recommend?" a client will ask me when they aren't really calling me to ask me to fix their existing unit...

"One that breaks down!" I respond with honest humor...

"Ha! Very funny!" they retort enthusiastically...

But here is where it's important. It doesn't matter if you spend your money on something new, or fix your existing unit, They will both break down. That is guaranteed!

Every repair is unique to one's own circumstances... No repair request is the same, as we all buy different build versions of appliances to serve different personalities, expectations, and performance requirements...

To book in your appliance service needs, Call or Text us at 403-304-8324 or through our website contact form!

Clean Laundry, It's Important! Sometimes its the simple things that matters the most when you move into a new place, and...
08/19/2026

Clean Laundry, It's Important!

Sometimes its the simple things that matters the most when you move into a new place, and have no existing laundry appliances set up.

We can, and often do, pick up new laundry sets from local retail outlets, deliver, and install washers and dryers, and in this case, mount them on top of pedestals.

To book in your appliance service needs, Call or Text us at 403-304-8324 or through our website contact form!

Junk Appliances with Engineering Issues with built-in failure points designed for limiting the service life of an applia...
06/30/2026

Junk Appliances with Engineering Issues with built-in failure points designed for limiting the service life of an appliance in your home.

There are many build designs of appliances that I will actually go out of my way and purposely refuse to service. Here is why... If a client is going to spend a considerable amount of money on returning an appliance into service, that repair should be expected to last for several years.

Appliances are using so much unproven new technologies with serious engineering issues that are failing so quickly, and often several times during the manufacturer warranty period. A repair should be as close to a permanent fix as possible, not a Band-Aid applied just to get the machine to limp along past the warranty period for the purpose of avoiding refunding the client for purchasing the lemon in the first place.

Often with these junk appliances, to perform a repair, there are so many issues that have cascaded together. To actually fix the issue, there are several parts that need to be replaced just to get it to work again ... for a limited time...

For Example: Some top load washers will go out of balance which will cause the tub to no longer be a circle, and instead an oval and out of round. Then tub will begin vibrating in the spin cycle, wreaking the main center bearing and the suspension components. Then the tub will start bouncing causing the wire harness to short out with the drain pump running. That dead short will burn out the control board, and often the drain pump too. The unit will shut down with a full load of sopping wet clothes. With the lid still locked the client will force the door open to retrieve their clothes so that they can wash them elsewhere.

When I receive a request for service, and I have worked on these build designs of washers, I look up the cost of the parts and estimated labor just to rebuild the machine, and it always exceeds the value of the machine. Often twice the price of just replacing it with a new one...

Wash tub, set of 4 suspension rods, main center bearings with new seals, often as part of the transmission assembly, a full wire harness, drain pump module, a new main control board, and a new door lock.

And this repair will require to be done yearly... Its a lemon, Designed to just be good enough in a lab, not to exceed its functionable purpose, outside of real world conditions...

A hidden request for volunteerism in the service industry is "Looking at a problem for free to offer a temporary repair ...
06/27/2026

A hidden request for volunteerism in the service industry is "Looking at a problem for free to offer a temporary repair or a permanent fix".

Round and around the noise of volunteerism is often as loud as unbalanced washer trying to perform a spin cycle with a bath towel, a mattress protector, and a blanket each of which hold different amounts of water.

After having being spun around and bouncing all over the place, I'd be issuing an unbalanced error code too. How does one educate the public?

There is a reoccurring theme that is a normal part of my business cycle day to day, and week to week. It’s been a part of what I experience as I interact with individuals who rarely actually make it into my repair schedule.

These individuals phrase the request as "Can you come and look at it and tell me if it is worth fixing?"

And my response is one of business commerce... "Well to perform a diagnosis, we do charge money."

And their response is a genuine shock of disbelief of "I have to pay you to look at it?!!"

Well, I suppose I could try a different way of connecting with these individuals. But it would require me to leave my experience, journeyman trade certificate, and toolbag in the repair service vehicle.

Just be a regular guy. Not a repair service technician.

"So where do I find some free time?" It's a good question I would need to ask myself.

"Just book off a couple of vacation days"... That's a strange concept for someone whom is self employed. I've never had the experience of calling in those types of days working for oneself. Let alone those 15 minute mini breaks or those half hour unpaid lunch breaks.

"Ok, I can come and look at it for free during this 2 hour window of time tomorrow." ...

"Since you want me to look at it for free, you'll need to come pick me up"... "This will be a new experience for me!"

And a way we go... The client picks me up, takes me to their home and shows me their appliance and the issues they are having with it...

"Well, what do you think it needs?" the client asks.

My response is "Yes, it appears that its broken. You are absolutely right!" The client looks at me all confused, as I continue, ..."Well I'm not sure... That doesn't look normal... and it probably shouldn't be making that noise..."

"Well can you see what's wrong with it" ... The client asks with increasing concern as to when I'll be getting to work... "Open it up with some tools?"

"It might be best to hire someone that shows up ready to work with tools, ... but that costs money..."

And just like that I am asked to leave and find my own way back. Apparently, I was a waste of their free time... what an interesting experience... for free...

New appliances are a subscription plan. Keep people buying appliances non stop is the key to manufacturer profits. New m...
06/25/2026

New appliances are a subscription plan. Keep people buying appliances non stop is the key to manufacturer profits. New money for the manufacturer is better than providing savings and durability for the end user. They only need to last for the warranty period. Then break, then you buy a new one because paying for repairs is just frankly discouraged.

Appliance manufacturers sell a lot of parts at premium prices. It’s part of their business plan. The appliance you bought is guaranteed to break. As a manufacturer, you can have a team of engineers and factory workers build new parts that don’t fit or work just like the last years models, and that shut down most of the universal parts market. Keep the build design changing and you can keep parts prices high.

If you dare to fix an appliance, the manufacturer charges 15-30% minimum of the price of the new appliance for that 1 part. It's a penalty to put money into the old unit. 4-6 new parts and you've just bought a new machine or two.

Keep people buying appliances non-stop is they key to manufacturer and investor profits. New money for the manufacture is better than providing long term durable products for the end user.

A big regulatory push with household appliances is their energy efficiency requirements. Now this should be a good thing. A really good thing. These new sleek modern appliances have such tiny undersized components that are whisper quiet and so technologically complicated. However, energy efficient appliances are now built to be just good enough from an engineering standpoint, built in a lab outside of real-world conditions

Appliances used to be overbuilt, loud, clunky, noisy machines that would just work. And they did it so well without breaking down too often either. They would last several decades… But energy efficient appliances come at an incredible durability cost. Before you can realize the savings on your utility bills, your appliance will be replaced or repaired many, many times.

That’s a lot of resources to mine, construct, build, transport, recycle, and sell again and again. So the manufactures get to manufacture even more appliances by producing environmentally friendly appliances… Bottom line is, environmentally friendly appliances require a lot of environmental resources to be energy efficient.

The "Truth" that is so insidiously spread is, "Don't put money into that old thing. Its worthless, a piece of junk." Manufacturers work for investors, not for the consumer. "Buy new, invest your money with the manufacturer... This new one has even better features than before!"

"But the last one you sold me broke so quickly" says the disappointed end user.

That last statement just fell on deaf ears...

"And to make it easier for you to see value, it comes in new shinier colors."

The industry standard has evolved with retailers telling you, "It can be delivered immediately for free, and now you can buy an extended warranty plan by a 3rd party insurer."

"But I can't afford to replace it so often" Says the consumer...

"Well let's Finance it!" ... "Oh look, Your approved!" says the bank...

Appliance manufacturers have been looking for ways to reduce and divert their liabilities and responsibilities to the consumer for decades. Years ago, appliances came with a lifetime warranty, then it turned to limited lifetime warranty on certain parts and labor, then 10 years, then 5 years, and now just 1 year in almost every appliance you buy.

So now the consumer is responsible for extending the warranty up to 5 years buy buying an extended warranty service plan. That means that the client is responsible for all repairs after the first year of use for a machine that should last more than a decade, but often will not.

So we have the manufacturer, retailer, financing bank, delivery company, insurance company, a warranty technician, and the recycling depot optimized to move that machine through its life cycle as quickly as possible. It's fast, efficient, and designed that way. The consumer works for the manufacturer... is that right? Why... No that shouldn't be... But it is...

Light Bulb Moment... You don't own it... Its just a subscription... a rental disguised as ownership and control for a moment in time...

"My Fridge and Freezer are not working at all!"or,"All of my groceries went bad while I was out of town on vacation!"or,...
05/27/2026

"My Fridge and Freezer are not working at all!"

or,

"All of my groceries went bad while I was out of town on vacation!"

or,

"The freezer quit yesterday, and the fridge doesn't seem to be cooling well now either!

LG, Samsung, Hisense, Danby, Haier, are the brands of refrigerators and fridges that fill up my service request inbox like no other from early May to late October. They usually completely fail within hours with no advanced warning. Canadian summer heat is harsh on these machines.

They are impressive machines... Shiny, lots of options, they are reasonably priced to buy, and will always need at least 1 compressor and complete sealed system rebuild every 2-5 years.

Clients tell me, "I took the interior panel off to look at fan, but no freezing is happening with the evaporator. I vacuumed and cleaned out condenser area, it's all clean. Unplugged and let it sit for more than 24 hours, plugged it back in... still nothing... Help!"

And here is the part that gets my clients so angry. I tell them bluntly, "This is normal with these build designs of refrigerators."

"Normal??? - What!!!", they sputter, "I spent $1500-$5000 for this thing. It's top of the line! I saved up for a long time for this machine!!"

Usually, I have a dozen people minimum call me a week on these fridges. But people keep buying them for some reason.

It's actually best to call the manufacturer directly. They have a 1-10 plus year warranty on their fridges. Just give them a call, and they will fix it for free. The manufacturer usually has a few technicians based out of Calgary or Edmonton who is paid by the manufacture to do the work for free to the client.

"Well I tried to call them, but they can't come to assess it for 2-4 weeks, What do I do?

It's best to get prepared to have another way to keep your food cold, even if it's just a couple of coolers in the backyard.

These units usually need to have the compressor replaced and the cooling system rebuilt. You need someone who is set up to do sealed system work. Usually costs $750-$2500+ outside of warranty for these types of repairs. And people rarely fix them outside of warranty.

I actually do not recommend repairing these units outside of warranty due to engineering issues and several US and CAN lawsuits on them. Especially since the repairs that are done typically have an 80% repair failure rate within 6 - 36 months. Additionally, the manufacture typically only warranties the parts for 90 days.

I don't have a brand preference, but... Try something that is designed and built in the USA or Europe. They rarely have compressor issues.

Try buying the refrigerator from a dealer that has the service technicians to do the warranty work when it breaks. Most appliance retailers do not have any appliance service technicians. They cannot afford to pay for the manufacturer or consumer appliance liabilities. And if they do, it is a cost of doing business.

Otherwise, just buy a new unit every time it breaks. Reasonably priced items are built cheap, and perhaps your not really buying them, ... You are just "renting" them before they get crushed and recycled once its out of warranty anyways...

Clients often demand, "Why won't you answer the phone when I call you?" "I Need Help Now! ... Yesterday! ... Leaving a M...
05/25/2026

Clients often demand, "Why won't you answer the phone when I call you?"

"I Need Help Now! ... Yesterday! ... Leaving a Message is Not Acceptable!"

People are so desperate to have a machine to just work right now and immediately. Unplanned maintenance shutdowns are not acceptable for many people whom reach out to me in this way.

The business phone is constantly buzzing away in my toolbag. All day long. Often from before dawn, to after dusk... Why? Because appliances don't often break during business hours. They fail when they are working for you, when you are at home, outside of business hours.

Perhaps this is a great way to introduce you to my mobile office space. This little pocket right here. On the toolbag. No receptionist to be found... My closest digital assistant available to me is connected to the texting inbox, right next to the voicemail inbox, and few apps over there is the email inbox...

I have learned over the years, that people only want to have a conversation in a meaningful way with the technician... Not somebody talking as a representative for the technician, not some version of AI technology that fails to artificially replicate the technical answers a client is looking for...

The technician... is well, ... busy... usually fixing something, or driving to the next service appointment. When we are in someone's home, We are working on that persons service request. So the office apps of my business phone are in "leave a message mode"...

People pay me to fix their appliance while in their home, It's rude to my clients to answer other clients' service requests and use someone else's laundry room or kitchen as my office space.

We are unable to answer the phone most of the time! See a phone call to a client takes about 5-15 minutes, that means I can only talk to 4 - 10 people an hour if I dedicate that entire hour to being a receptionist.

But then I cannot be fixing something and honoring our clients genuine request to help them get their household back to normal...

However, in between service appointments, when I find a decent place to park, I can send off a bunch of text messages quickly and let my existing and future clients get back to me on their schedule, when Its more convenient to them, and to you.

I will get back to you as soon as humanly possible! Why? I genuinely lack the ability to be a piece of technology, an app, or a robot. I'm quite simply just a human... For Real!

Clients often ask how we received our training, as they are grateful for the tips and advice that is offered when addres...
05/02/2026

Clients often ask how we received our training, as they are grateful for the tips and advice that is offered when addressing different issues.

People often bring up terms like "professional, expert, specialized, and a smart intellect," when having a conversation. Honestly we are flattered, but from decades performing a wide range of services within the appliance repair service scope, we are actually in a constant state of education.

Appliances are not made like they were used to. They have evolved from loud, clunky, noisy, and rough mechanical machines into exceptionally quiet, smooth, and elegant marvels packed with all of the newest technology available.

We are constantly humbled as every year the manufacturers design a new way that a machine accomplishes a task. Mechanical switches have been replaced by sensors, touchpads have replaced k***s and buttons, and the traditional analog AC power supply has been modified to run complex DC digital systems.

Trade school at a university or college with a journeyman ticket, was the starting point of understanding basic systems, but does not make us automatically a "professional, expert, specialized, and a smart intellect."

With the evolution of the build designs we continue to figure out how things work as the relevance of older systems become obsolete. The brand new units being bought today, have never been worked on before. Manufacturers are quite effective at finding new ways for a machine to break down.

The underlying message we often receive from our clients is a genuine request to help them get their household back to normal... and often when its something so new, we honestly have no idea how to help them initially. So we go back to basic theory, and after some time pouring over the technical details, service manuals, and manufacture training updates, we will build a repair plan.

And just like that a solution is produced, and we go on to figure out the next new problem to solve. The newest greatest modern shiny machine that has yet to break down is on its way to meet our tool bag of screwdrivers, wrenches, and meters.

People have so much enthusiasm to get that appliance fixed right away! A few text messages later and then people give th...
04/24/2026

People have so much enthusiasm to get that appliance fixed right away! A few text messages later and then people give the best of reasons not to continue with repairs... Enjoy!

I tried to put the washer on its side to find the leak, but now it leaks even more! I think I'm just going to buy a new one.

Okay, I am going to think about it and let you know. Thank you.

I got the part, and my neighbor installed it. Works great! Thanks anyway!

We’ve decided to go new. Thanks for all your help!

If it's going to cost more than $50, I'm just just going to buy new.

Ok, leave this with me, and I’ll talk it over with my husband. Thank you for all your time.

Thanks so much for the info… but my wife fixed it!

Ok, thanks. I’m just discussing this with my husband.

Ok. I'm going to check to see if we still have the remaining warranty. Paying for repairs is a bummer.

I am thinking of buying a new one now. Thank you for your time.

I bought it just last year and my warranty just expired not long ago. I'm going to see if the store will take it back. I appreciate your time and will reach out when I figure out what I should do.

What do you mean you don't fix small appliances! This is a premium toaster!

Okay, thanks for the info. I will chat with my husband and let you know if we decide to attempt to fix this one or maybe just time for something new. Appreciate the quick response and transparency on costs.

Thanks for your time. But I think I may try and fix myself. With my vacation coming up, I'm not sure I can afford too much. Again, thanks for your time.

I'm sure we will need future repairs and will definitely keep you in mind.

Thank you so much for the info. If we change our mind, we will reach out for a repair. Take care.

I think we will wait until after we get back from vacation. Thank you.

Well, it's under warranty... the manufacturer said they would fix it for free. Why can't you fix it for free, too?

I think I will check a few things before proceeding, 2-10 days is a long time for a part to arrive.

It has died. We bought a new one. Delivery tomorrow! But thanks all the same.

Please just tell me the service fee. I've been considering if I should repair it or just replace it. The cost for repairs will help me with that decision. Thanks.

But a TV is an appliance. If it doesn't get fixed, I won't be able to play my video games.

Hey! Apologies! I was able to get it fixed on my own with some colorful language and persistence. Thank you for returning my call, and I’ll bother you again on my next adventure:) Thank you again!

Thank you for getting back to me. I feel like my wife will buy a new machine and start with a fresh warranty coverage.

Thank you so much, and you'll be on my contact list if I have trouble.

Address

Bay 2 5020 50th Street
Sylvan Lake, AB
T4S1P3

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm

Telephone

+14033048324

Website

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