Customer Experience Strategies Summit Canada

Customer Experience Strategies Summit Canada The premier event series in Canada dedicated to CX strategies and technology

🙏THANK YOU!A massive thank you to everyone who joined us over the last few days, whether in person or virtually, at the ...
09/20/2023

🙏THANK YOU!

A massive thank you to everyone who joined us over the last few days, whether in person or virtually, at the Customer Experience for Financial Services Summit.

🫶These last two days have given us a lot to take away and digest, so we would like to give a big shout-out to all our speakers and also a big thank you to our valuable partners, including Opentext, SLD, Amdocs, InMoment, Messagepoint, Riva, MSR Group, Glassbox, QuickFi and BravoPlus.

👉If you were unable to join us this year, we hope you'll join us in 2024, or you can check out another one of our events near you: https://hubs.li/Q022MFRV0

CXFSSummit2023

09/20/2023

Day 2 is well underway, and here's a snippet of what is still to come! 🤯

⏰14:30 (ET) - Reach Customers through Partnerships to Increase Brand Exposure

Paul Douglas from Desjardins and moderator Sean Albertson at CX4ROCKS will give you crucial insights into revamping your CX by partnering with other brands and influencers, building a better brand experience and taking a partnership approach to creating meaningful customer experiences.

⏰16:00 (ET) - How to Protect Sensitive Data and Adhere to Industry Regulations

Join Parul Khanna, VP of Cyber Security at BNP Paribas, who will provide you with the knowledge to execute a comprehensive information security strategy and protect your customers’ sensitive data.

👉For all our afternoon sessions and to join us, visit: https://hubs.li/Q022MZhj0

CXFSSummit2023

📸 Here are just a few shots from our roundtable and networking sessions.There is still time to join us virtually: https:...
09/20/2023

📸 Here are just a few shots from our roundtable and networking sessions.

There is still time to join us virtually: https://hubs.li/Q022Tw300

09/20/2023

Rise and shine Toronto 🌅

We are delighted to be opening our doors shortly for day 2 of our Customer Experience for Financial Services Summit.

💪Here's a small taster of some of the sessions we have lined up for you this morning:

🎯09:00 (ET) - Enhance Customer Experiences through Improved Communications in 2024 and Beyond

Jill Sammons from Baxter Credit Union and moderator Sean Albertson from CX4ROCKS will discuss creating a better customer experience through improved communications.

🎯11:00 (ET) - How to Successfully Apply an Essential Plan for Successful Customer Growth

Be sure not to miss panelists Sandip Chaudhry from HSBC and Laura Scheck, Scotiabank, and moderator Sean Albertson, CX4ROCKS, discussing how you can grow your ROI with an effective customer growth strategy.

👀Discover what other sessions we have lined up for the day, and be sure to join us: https://hubs.li/Q022Hljz0

CXFSSummit2023

🙌 WOW - what a day!Thank you to everyone for joining us for Day 1 of the Customer Experience for Financial Services Summ...
09/19/2023

🙌 WOW - what a day!

Thank you to everyone for joining us for Day 1 of the Customer Experience for Financial Services Summit.

👏It has been a truly inspiring day, with plenty to take away and digest, so a big thank you to all our speakers for sharing your experiences, insights and knowledge with us.

We are back again tomorrow morning with even more opportunities for you to cultivate relationships with the industry's key influencers and buyers at this exclusive event.

⏰So set your alarms now, and don't miss out! Doors open at 07:30 (ET), with our first exclusive CX panel session at 08:30 (ET).

🔗Virtual registration is still available: https://hubs.li/Q022MThJ0

CXFSSummit2023

Warren Collier, COO of Black Rock shared his take on the evolution of the investment industry post-pandemic at the Custo...
09/19/2023

Warren Collier, COO of Black Rock shared his take on the evolution of the investment industry post-pandemic at the Customer Experience for Financial Services Summit . How have you pivoted your CX plans for your financial service clients? 🤔

🔗Virtual registration is still available:https://hubs.li/Q022J3kw0

CXFSSummit2023

09/19/2023

What a great day it has been, and there is still more to come!

Our busy afternoon schedule includes the following sessions:

💥15:45 (ET) - How to Achieve Profitable Growth with Client-Centric Thinking

Bekim Merdita, Vice President, Sales and Business Development at Rocket Mortgage, will give you actionable strategies to reduce costs and deliver a facile and positive customer experience.

💥16:15 (ET) - Develop an Enterprise Strategy to Enhance Your Customer Experience

Join our panelists Lizzie Pine from JP Morgan Chase & Co, Kirsten Sonius from Meridian Credit Union, Ian Cummings, RBC and moderator Anita Ghosh from Bridjr, to strengthen your customer experience to drive client satisfaction.

🔗It's not too late to join us: https://hubs.li/Q022GCzX0

CXFSSummit2023

What did you think about today's exclusive pannel session, How to Successfully Utilize Cutting-Edge Technology and Intel...
09/19/2023

What did you think about today's exclusive pannel session, How to Successfully Utilize Cutting-Edge Technology and Intelligence for CX Solutions? What trending tech are you using in CX? Comment below 👇

Learn more about this event: https://hubs.ly/Q022HS570

📸 Mahesh Bharariya, VP, Digital Products and CX Analytics, of American Express and Jill Perlberg, VP, Head of Client Experience Marketing, of Northwestern Mutual

Moderator: Sean Albertson, CX Executive, CX4ROCKS

CXFSSummit2023

🫶We love to network - don't you?Check out these pictures live from the event. Be sure to mingle with fellow attendees, w...
09/19/2023

🫶We love to network - don't you?

Check out these pictures live from the event.

Be sure to mingle with fellow attendees, whether in person or online via the chat option for those joining us virtually.

👉 https://hubs.li/Q022Htb90

CXFSSummit2023

👀Coming soon...⌚10:00 (ET) - Digital and Mobile Paths to a Frictionless Customer Experience Make sure not to miss this p...
09/19/2023

👀Coming soon...

⌚10:00 (ET) - Digital and Mobile Paths to a Frictionless Customer Experience

Make sure not to miss this panel discussion with Sukhmani Dev from Mastercard, Matthew Beckman at US Bank, Joe Crawford from Glassbox and moderator Sean Albertson, CX4ROCKS, sharing their expertise on how to drive your customer experience using improved digital and mobile paths.

🔗Don't miss out: https://hubs.li/Q022GCls0

CXFSSummit2023

09/19/2023

Drum roll, please! 🥁

The 4th Annual Customer Experience for Financial Services Summit 2023 will start soon!

Our stellar lineup of speakers will traverse around the most pertinent topics to CX in financial services today. This includes the latest advancements in the industry.

Hear how the financial institutions are addressing CX challenges to personalization, machine learning and the digital transformation of FS products and services.

🤩Here's just some of the great lineup we have in store for you this morning:

⏰08:30 (ET) - Exclusive CX Panel: How to Successfully Utilize Cutting-Edge Technology and Intelligence for CX Solutions

Mahesh Bharariya, VP, Digital Products and CX Analytics at American Express, is joined by Jill Perlberg from Northwestern Mutual, along with moderator Sean Albertson at CX4ROCKS to help you devise a strategy to win over your customers by personalizing their experiences.

⏰09:00 (ET) - Fireside Keynote: Post-Pandemic Lessons: The Evolution of the Investment Industry

Join Warren Collier, COO at Black Rock and moderator Sean Albertson at CX4ROCKS to learn how to invest for the future on behalf of your clients in a rapidly changing environment.

It's not too late to join us for this in-person and online event: https://hubs.li/Q022GB4s0

CXFSSummit2023

The 4th annual Customer Experience for Financial Services Summit kick starts tomorrow in Toronto!Here are just a few rea...
09/18/2023

The 4th annual Customer Experience for Financial Services Summit kick starts tomorrow in Toronto!

Here are just a few reasons as to why you should attend:

🎯 Revolutionize your CX strategies for 2024 and beyond.

🎯 Level up your CX plan of action with cutting-edge content, progressive insights, and radical solutions.

🎯 Experience a premier platform for disruptive explications, innovative schemes, and best practices essential for CX reformation

🎯 Network and discuss the latest developments in customer-centered designs, UX/UI design significance, culture, and strategy at the must-attend event!

🎯 Engage yourself in state-of-the-art game plans, forge worthwhile connections with top industry professionals.

🎯 Track down and bring to light the issues around balancing CX and compliance, personalization and limitations to AI and connect CX to enterprise strategies and business outcomes.

It’s not too late to register for this in-person and virtual event: https://hubs.li/Q022wZ5D0

Address

401 Richmond Street W Suite 401, ON, Canada
Toronto, ON
M5V3A8

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