10/14/2026
✨ Join Sharifa Manning for Elevating the Experience: White Glove Customer Service for Entrepreneurial Success — a hands-on workshop designed to help entrepreneurs, managers, business owners, and frontline professionals raise the standard of customer care. 🧤✨
📅 Starts October 17, 2026
📍 IN PERSON at Sheridan College
Whether you operate a restaurant, boutique, service-based business, e-commerce store, growing company, or corporate team, you’ll learn how to create memorable customer experiences that strengthen your brand and support long-term revenue growth.
✨ What you’ll learn:
• What “white glove” customer service really looks like
• How exceptional service drives sales, retention & referrals
• How to create a seamless customer journey
• Strategies for handling difficult customers with confidence and grace
• Service recovery techniques that can turn problems into loyalty
• How to empower and train your team for service excellence
• How leadership shapes your customer experience culture
• How customer service becomes an extension of your brand
🎤 Meet Your Facilitator: Sharifa Manning
Sharifa is a certified customer service professional and coach with 25+ years of experience developing high-performing teams, customer journeys, and call-flow processes for entrepreneurs, small businesses, contact centres, and corporate organizations.
✨ Spaces are limited. Register today on Eventbrite and join us on October 17 at Sheridan College!
https://www.eventbrite.ca/e/1998691323552?aff=oddtdtcreator