06/01/2026
A lot of growing companies are delaying ERP decisions right now.
Not because things are running smoothly.
Because leadership is hoping AI might eliminate the need to fix operational complexity altogether.
But operational complexity doesn’t disappear because AI gets smarter.
If anything, it becomes more visible.
When:
* finance trusts different numbers than operations
* inventory lives across disconnected systems
* reporting depends on spreadsheets
* approvals happen in inboxes
AI usually doesn’t simplify the business.
It exposes how fragmented the business already is.
The companies getting real value from AI right now aren’t necessarily the ones buying the most AI tools.
They’re the ones with operational foundations strong enough for AI outputs to actually be trusted.
Which is why I think many businesses are asking the wrong question.
Not:
“Should we wait for AI?”
But:
“Will our operations be ready for where AI is going?”
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Do you think AI will reduce operational complexity over time… or expose more of it?