06/19/2026
A conversation from a recent ERP evaluation stuck with me. The leadership team was discussing reporting challenges, forecasting issues, inventory visibility, and process inefficiencies.
About 30 minutes into the conversation someone said: “I don’t think we have a reporting problem.” Everyone looked at him.
Then he continued: “I think we have a visibility problem.”
That changed the entire discussion because the real issue wasn’t the reports. The reports existed.
The issue was that nobody felt completely confident making decisions with the information they had. Different teams were looking at different numbers.
Too much effort was going into validating information.
Too little effort was going into acting on it.
I’ve noticed that many businesses start looking for new tools when what they’re really looking for is clarity.
Once you have clarity, the technology conversation becomes much easier.
Curious…
Have you ever seen a single comment completely change the direction of a business discussion?