12/21/2018
Trade Show Operations
Based in the client's Toronto office, the organization is seeking an experienced Show Operations Director to run its trade show and conference division. The ideal candidate will have proven event planning and customer service experience and excellent communication and planning skills. This candidate is extremely organized, takes initiative, is able to anticipate project needs, discern work priorities, meet deadlines, and be willing to work occasional evenings and weekends based on shows start and end dates.
Responsibilities:
Manage all show team staff and develop their respective work schedules and job responsibilities
Develop and manage show budgets including payables and receivables, reporting, budget changes and updates, preparation of final statements and if required, prepare financials for independent show audits
Conduct negotiations with meeting venues, book the event space, arrange food & beverage orders, and manage the venue for each show
Source, negotiate, select and manage all show suppliers (i.e. show decorators and A/V)
Source, negotiate, select and manage all show hotels and outside special event venues
Design event signage and ensure appropriate onsite event décor
Develop systems and policies and manage show exhibitors and sponsors
Research and review historical data on each show project to achieve quality event productions
Create and revise schedules and room layouts for each event
Propose new ideas to improve the organization’s overall event planning processes
Research, secure and coordinate logistics of keynote speakers and seminar presenters
Prepare the overall show marketing plan and oversee all aspects of its fulfillment
Manage on-site production and logistics
Other tasks as required
Qualifications:
Relevant post-secondary education (preferably a business or marketing degree)
Minimum of 5 years’ experience in trade shows and conferences
Excellent communication skills, including writing, proof-reading and speaking
Experience in writing event marketing material, identifying effective ways to reach audience using traditional media and digital media
Ability to manage multiple projects and work assignments, outstanding organizational skills, ability to pay attention to detail, anticipate and resolve problems quickly
Excellent interpersonal skills with high professionalism, in person and by phone
Fantastic customer service ethic and high expectations for quality
Ability to adhere to tight deadlines and budgets and work under pressure
Proficient use of the latest versions of Microsoft Excel, Word, PowerPoint, and other programs required to deliver successful events