Buheri Consult

11/01/2023

"A common flaw with many DEI training programs is they help employees to identify unconscious biases, but then fail to provide actionable steps on how to address these biases. Focusing on awareness alone ignores the structural inequalities that sustain a discriminatory culture in the long run".

DEI programs are essential to worker well-being and employee retention, but they often miss the mark. Here's 4 reasons why and how to drive more impactful DEI.

05/06/2023

"if one group is receiving a higher share of low ratings than their overall representation, or another group is receiving a higher share of high ratings than their overall representation indicates they should, this could be a sign of bias in the process"

Is your organization a true meritocracy? This is an ideal most leaders aspire to but few have the data to back those assertions up. To assess progress, you should track seven key metrics that span the entire employee life cycle: attrition, performance, promotions, leadership pipeline, employment pip...

03/19/2023

"We need to give each other the space to grow, to be ourselves, to exercise our diversity. We need to give each other space so that we may both give and receive such beautiful things as ideas, openness, and dignity."
Max de Pree

03/01/2023

02/03/2023

"DE&I topics revolve around human elements and require a personal approach that often begins with difficult conversations"

Developing a culture of harmony and belonging among employees begins with honest conversations about three increasingly relevant topics: diversity, equity and inclusion.

08/23/2022

“Accents don’t cause bias; they trigger pre-existing biases. That bigotry is supercharged by the power dynamics at play in the hellscape of modern customer service, where frustrated callers are trapped on the phone with agents who have little authority to solve their problems, and everyone is forced to interact exclusively through dehumanizing, uncanny valley scripts”

“We don't foresee anything bad coming out of this,” said the company's president.

08/12/2022

A nice visual illustration of inclusion!