Heike Geiling Coaching

Heike Geiling Coaching Inclusive Leadership Expert - bridge cultural gaps and increase team performance.

I still remember the moment I understood what a polite Japanese “no” looks like. As part of the organising team of a sch...
04/02/2026

I still remember the moment I understood what a polite Japanese “no” looks like.

As part of the organising team of a school event I had shared an idea with someone from the technical team on site and asked for their support. He replied: “Muzukashii desu - It’s difficult.”

What did I do? I chose my German approach to difficulties: there must be a solution. We just have to find it. So I offered various ways on how to support the team, who else we could ask, how we could set it up, even asking what type of support they would need. To no avail. He kept on repeating that it was difficult, a slight panic building up in his eyes.

I was at a loss. How could someone be so resistant to my offer of support? If things are difficult we work together to make them happen.
He was at a loss. How could someone be so impertinent and not take no for an answer? How could this foreigner be so insensitive?

This is just one of many examples where my assumptions mislead me even though I would call myself pretty self-aware and very conscious of cultural differences. But we don’t know what we don’t know.

My take-away: Read as much as you can about the cultural norms of your team members, ask many more questions on how they see the world and how they like to do things. Be alert to moments of irritation, hesitation or awkward smiles - that’s your moment to pause and ask a question.

Do you have a similar experience to share? When did your assumption that we think alike mislead you?



Hello, I’m Heike Geiling, your Inclusive Leadership Expert and coach for leaders of diverse and international teams to bridge cultural gaps and improve performance, a certified intercultural trainer and founder of the Inclusive Leadership Alliance.

Follow me for insights, strategies and tips for becoming confident in your inclusive leadership style, understanding the intricacies of leading diverse and international teams and learn how we can communicate with clarity and sensitivity.

I like courageous people. I find them inspiring and I often feel that their courage rubs off on me.When I think of coura...
21/01/2026

I like courageous people. I find them inspiring and I often feel that their courage rubs off on me.

When I think of courage, I do not just think of great acts of courage that are visible to the world, or at least to a wider audience. I think of small actions, sometimes just a word or a step. Courage sometimes means taking just one more step towards your goal, just going on with what you are doing a little longer. And sometimes courage means stopping what you are doing, rethinking, changing direction.

When we lead teams, we often need to be courageous. It can take courage to be yourself, to show up every day in an authentic and caring way. It takes courage to be emphatic, to show that you care, to be vulnerable as a leader.

I see so many courageous leaders of diverse teams who are committed to leading with inclusivity and who are finding how much their lives are expanding, how much better their teams are working together and how much more joy is being created in their workplaces.

What are the bold steps you are taking to expand your life? What are you working on?

Do you need support to become a courageous, inclusive leader of your team?

Let's talk!



Hello, I’m Heike Geiling, your Inclusive Leadership Expert and coach for leaders of diverse and international teams to bridge cultural gaps and improve performance, a certified intercultural trainer and founder of the Inclusive Leadership Alliance.

Follow me for insights, strategies and tips for becoming confident in your inclusive leadership style, understanding the intricacies of leading diverse and international teams and learn how we can communicate with clarity and sensitivity.

A new year doesn’t just bring new goals.It brings new contexts. New questions. New versions of ourselves.For many of us,...
06/01/2026

A new year doesn’t just bring new goals.
It brings new contexts. New questions. New versions of ourselves.

For many of us, life and leadership unfold in environments that are diverse, complex, and constantly shifting.
Across cultures. Across borders. Across expectations.

What unites us is not certainty —
but the ability to adapt without losing ourselves.
To lead and live with awareness, courage, and humanity — even when the ground shifts.

As this new year begins, my wish for you is not “more ease” or “clearer plans”.
It’s clarity in motion.
The confidence to respond thoughtfully, not automatically.
And the trust that you don’t have to walk this path alone.

Here’s to walking this path together —
with curiosity, integrity, and a deep respect for difference.

Wishing you a grounded and meaningful year ahead,
Heike

Time for client loveI am always happy to receive positive feedback on my work. When clients take the time to share their...
17/12/2025

Time for client love

I am always happy to receive positive feedback on my work. When clients take the time to share their thoughts and experiences with me, I always feel that this is a special recognition as it comes from their hearts and takes place outside of any formal process.



Hello, I’m Heike Geiling, your Inclusive Leadership Expert and coach for leaders of diverse and international teams to bridge cultural gaps and improve performance, a certified intercultural trainer and founder of the Inclusive Leadership Alliance.

Follow me for insights, strategies and tips for becoming confident in your inclusive leadership style, understanding the intricacies of leading diverse and international teams and learn how we can communicate with clarity and sensitivity.

When leading a diverse team we have to question our leadership style and our interactions with the team members on many ...
10/12/2025

When leading a diverse team we have to question our leadership style and our interactions with the team members on many different levels. E.g.: Not everyone shares the same perspective on hierarchy.

I always liked giving full project management responsibility to my team members. I just told them to put my name on the project plan with a task they think they want to assign to me and a deadline. Some just said: “Thank you, will do” and moved on.

Others said: “I could never put your name on the project plan and give you a task. Not to mention remind you when the deadline is due.”

I learned to sit down and have a 1:1 with each team member at the beginning of our collaboration and go through our preferred ways of working together. This would include clarifying my expectations, asking for theirs, learning new ways of working and thinking from them, and sharing some of my experience. I always tried to serve my team in the best way. I don’t have all the solutions, I don’t always know how to do things best, but I can help them find out.

What do you do to adapt your leadership style to the diversity of your team?



Hello, I’m Heike Geiling, your Inclusive Leadership Expert and coach for leaders of diverse and international teams to bridge cultural gaps and improve performance, a certified intercultural trainer and founder of the Inclusive Leadership Alliance.

Follow me for insights, strategies and tips for becoming confident in your inclusive leadership style, understanding the intricacies of leading diverse and international teams and learn how we can communicate with clarity and sensitivity.

Time for client loveI am always happy to receive positive feedback on my work. Usually I have a debrief session with the...
26/11/2025

Time for client love

I am always happy to receive positive feedback on my work. Usually I have a debrief session with the organisers of the training. But sometimes participants get back to me to share their thoughts on my trainings. And I always feel that this is a special recognition as it comes from their hearts and takes place outside of any formal process.



Hello, I’m Heike Geiling, your Inclusive Leadership Expert and coach for leaders of diverse and international teams to bridge cultural gaps and improve performance, a certified intercultural trainer and founder of the Inclusive Leadership Alliance.

Follow me for insights, strategies and tips for becoming confident in your inclusive leadership style, understanding the intricacies of leading diverse and international teams and learn how we can communicate with clarity and sensitivity.

🛠️ Are you looking to build your toolbox for success as a diverse team leader?Join me and a global network of inclusive ...
14/11/2025

🛠️ Are you looking to build your toolbox for success as a diverse team leader?

Join me and a global network of inclusive leaders in my new 10 week program: The Inclusive Leadership Alliance.

Together we will dive into cultural tools and theories to understand how values shape leadership. Learn practical strategies to reflect your values in behaviour and actions, creating a more inclusive environment for your team.

Along with creating a personal toolbox we will have:

🌟10 Group sessions with these wonderful diverse leaders.

🌟 Three 1:1 coaching sessions with me

🌟A buddy to support each other during and after the program

🌟Worksheets and practical tools to reflect and adapt your leadership style to the diversity of your team.

Set up a discovery call with me and let’s start crafting your personal toolbox today! https://nuel.ink/GQpMvT



Hello, I’m Heike Geiling, your Inclusive Leadership Expert and coach for leaders of diverse and international teams to bridge cultural gaps and improve performance, a certified intercultural trainer and founder of the Inclusive Leadership Alliance.

Follow me for insights, strategies and tips for becoming confident in your inclusive leadership style, understanding the intricacies of leading diverse and international teams and learn how we can communicate with clarity and sensitivity.

We don't know what we don't know - a phrase I often use in my coaching and training sessions.Not knowing is often percei...
12/11/2025

We don't know what we don't know - a phrase I often use in my coaching and training sessions.

Not knowing is often perceived as a disadvantage. We often hide the fact that we don't know. We think that not knowing might affect our professionalism.

But not knowing can make you do things differently, and it can make you use your curiosity. Curiosity knows no judgement.

When we use our curiosity, we start to explore, we start to learn, we can think about solutions. Instead of assuming we understand, we should get into the habit of asking "What don't I know? What am I missing? What else do I need to know or understand?

Spending more time in initial conversations to fully understand the topic or task at hand will save you a lot of time later, minimise the risk of misunderstandings and send a signal of respect and appreciation to the people you are working with.

What was the last thing you did not know and had the courage to ask? Do you use your curiosity often enough? Let me know in the comments.

Do you need support to become a curious, inclusive leader of your team?

Let's talk!



Hello, I’m Heike Geiling, your Inclusive Leadership Expert and coach for leaders of diverse and international teams to bridge cultural gaps and improve performance, a certified intercultural trainer and founder of the Inclusive Leadership Alliance.

Follow me for insights, strategies and tips for becoming confident in your inclusive leadership style, understanding the intricacies of leading diverse and international teams and learn how we can communicate with clarity and sensitivity.

07/11/2025

🧐 Think your team’s diversity is driving innovation? Think again.

When your team looks diverse but thinks the same, you’re missing out on the real power of different perspectives. In this short clip, I share just a glimpse of a bigger conversation on how to unlock true diversity for better collaboration and performance.

Ready to equip your team with the tools to thrive?

Join my free masterclass and discover how to bridge the gaps and elevate your team’s potential.

✨ Register now and start making real change happen.



Hello, I’m Heike Geiling, your Inclusive Leadership Expert and coach for leaders of diverse and international teams to bridge cultural gaps and improve performance, a certified intercultural trainer and founder of the Inclusive Leadership Alliance.

Follow me for insights, strategies and tips for becoming confident in your inclusive leadership style, understanding the intricacies of leading diverse and international teams and learn how we can communicate with clarity and sensitivity.

🌟 Ready to embark on a journey towards inclusive leadership excellence?My brand new Program “The Inclusive Leadership Al...
07/11/2025

🌟 Ready to embark on a journey towards inclusive leadership excellence?

My brand new Program “The Inclusive Leadership Alliance” is here!

Over the course of 10 weeks, we'll dive deep into the intricacies of leading diverse teams, look at how we can communicate with clarity and sensitivity all while creating a personal toolbox full of tips and tricks.

The Inclusive Leadership Alliance Program is equipped with three 1:1 coaching sessions, 10 group sessions, and invaluable practical tools.

But that’s not all! When you join the Inclusive Leadership Alliance program you will join a community of like-minded leaders, where you can share knowledge and experiences and have a program buddy to use as a sounding board for your ideas.

Sound exactly like what you need?

Let's kickstart this transformative experience together! Book in a call with me to find out more! nuel.ink/Bz1mu6

Look forward to seeing you there!



Hello, I’m Heike Geiling, your Inclusive Leadership Expert and coach for leaders of diverse and international teams to bridge cultural gaps and improve performance, a certified intercultural trainer and founder of the Inclusive Leadership Alliance.

Follow me for insights, strategies and tips for becoming confident in your inclusive leadership style, understanding the intricacies of leading diverse and international teams and learn how we can communicate with clarity and sensitivity.

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