19/05/2026
𝗔𝗜 𝗶𝘀 𝗻𝗼𝘁 𝗮 𝘀𝗵𝗼𝗿𝘁𝗰𝘂𝘁.
𝗜𝘁 𝗶𝘀 𝗮 𝘀𝘁𝗿𝗲𝘀𝘀 𝘁𝗲𝘀𝘁 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆.
We were at in LAC Lugano Arte e Cultura, City of Lugano, organized by Dagorà LifeStyle Innovation Hub: 90+ speakers, international brands, innovators, investors and decision-makers gathered to discuss the future of lifestyle innovation.
Great energy. Valuable conversations. Strong networking.
But one thing stood out.
𝗘𝘃𝗶𝗱𝗲𝗻𝗰𝗲 𝟭
> 𝗔𝗜 𝘄𝗮𝘀 𝗲𝘃𝗲𝗿𝘆𝘄𝗵𝗲𝗿𝗲. 𝗔𝘀 𝗲𝘅𝗽𝗲𝗰𝘁𝗲𝗱.
The real question is: what are companies actually doing with it?
During the event, Carlo Terreni shared a first-hand snapshot from interviews with 33 CEOs, founders and investors in Switzerland:
> 30% are still in “wait and see” mode.
> 43% say: “let IT handle it.”
> 25% invest in AI projects.
> Only 2% invest equity in AI companies.
That tells us something important. Too many companies still treat AI as a productivity trick.
>“𝘕𝘰𝘸 𝘮𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨 𝘤𝘢𝘯 𝘥𝘰 𝘦𝘷𝘦𝘳𝘺𝘵𝘩𝘪𝘯𝘨 𝘪𝘯 𝘵𝘸𝘰 𝘤𝘭𝘪𝘤𝘬𝘴.”
>“𝘕𝘰𝘸 𝘸𝘦 𝘯𝘦𝘦𝘥 𝘧𝘦𝘸𝘦𝘳 𝘱𝘦𝘰𝘱𝘭𝘦.”
>“𝘕𝘰𝘸 𝘸𝘦 𝘤𝘢𝘯 𝘴𝘢𝘷𝘦 𝘵𝘪𝘮𝘦.”
Fine. 𝗕𝘂𝘁 𝘀𝗮𝘃𝗶𝗻𝗴 𝘁𝗶𝗺𝗲 𝗶𝘀 𝗻𝗼𝘁 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆.
Doing the same things faster is not transformation. Reducing effort is not the same as creating value.
𝗘𝘃𝗶𝗱𝗲𝗻𝗰𝗲 𝟮
And there is another underestimated point: 𝗔𝗜 𝗶𝘀 𝗼𝗻𝗹𝘆 𝗮𝘀 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗮𝘀 𝘁𝗵𝗲 𝗱𝗮𝘁𝗮 𝘁𝗵𝗮𝘁 𝗳𝗲𝗲𝗱𝘀 𝗶𝘁.
That is why the share with Mastercard and Sara Bertone on transactional data was so relevant: AI becomes stronger with real, structured, business-critical data. At Playmarketing.ch, we believe this is still one of the most underrated topics: 𝘦𝘷𝘦𝘳𝘺𝘰𝘯𝘦 𝘵𝘢𝘭𝘬𝘴 𝘢𝘣𝘰𝘶𝘵 𝘈𝘐, 𝘧𝘢𝘳 𝘧𝘦𝘸𝘦𝘳 𝘵𝘢𝘭𝘬 𝘢𝘣𝘰𝘶𝘵 𝘵𝘩𝘦 𝘥𝘢𝘵𝘢, 𝘮𝘦𝘢𝘯𝘪𝘯𝘨 𝘢𝘯𝘥 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘤𝘰𝘯𝘵𝘦𝘹𝘵 𝘵𝘩𝘢𝘵 𝘮𝘢𝘬𝘦 𝘈𝘐 𝘢𝘤𝘵𝘶𝘢𝘭𝘭𝘺 𝘶𝘴𝘦𝘧𝘶𝘭.
The real question is different:
>New operating models?
> New roles?
>New customer experiences?
> New ways to learn, decide, sell, design and compete?
This is where the real gap is. And also the real opportunity.
AI will not reward the companies that install more tools. It will reward the companies that redesign how they think, organize and execute.
So here is the question we took home from hashtag : 𝘄𝗵𝗼 𝘄𝗶𝗹𝗹 𝗺𝗼𝘃𝗲 𝗳𝗶𝗿𝘀𝘁 𝗳𝗿𝗼𝗺 “𝘂𝘀𝗶𝗻𝗴 𝗔𝗜” 𝘁𝗼 𝗯𝗲𝗰𝗼𝗺𝗶𝗻𝗴 𝗮 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝘁𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝘄𝗼𝗿𝗸𝘀 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗹𝘆 𝗯𝗲𝗰𝗮𝘂𝘀𝗲 𝗼𝗳 𝗔𝗜?
Thank you to Dagorà LifeStyle Innovation Hub and to the whole team who made this event possible: Serse Bonvini, Bobana Vujic, Daniele Panato, Ledia Malecaj, Matteo Dessi, Michele Carlo Crespi, Alessandra Baratelli, Ai Lan Tran, Letizia Rebozzi, Carmen Machiels. Thanks also to Digital Flow for the shooting.