Antminer Maintenance Training Center - AMTC

02/09/2021

Antminer maintenance training center finished the first offline operations training in the United States on August 19-26. The next training will be at Milwaukee on September 20-26. Slots are limited! Sign up now! https://bit.ly/3t8Dubj

10/03/2021

Antminer End of Service（EOS） Notification_APW8
Dear Antminer users: In order to better assist you to meet the challenges of market changes and technological innovation, we will stop providing maintenance services for the following models from Mar. 31, 2021:
APW8
If you have maintenance requirements for the above models, please create a repair ticket before the deadline and send the machine to our repair sites according to our After-Sales Maintenance Policy. Although we will stop the maintenance service of the above models, we will still be happy to provide you with product consulting services, including online and hotline customer service. At the same time, you can also get the product-related FAQ from our knowledge base and community.
Bitmain Support
Mar. 10, 2021

04/02/2021

Dear customers, please note our repair sites service updates during the Chinese New Year Holiday:

HongKong (元朗仓) repair site will not collect or deliver any packages during 8th, February ~ 18th, February 2021.
HK-TUEN Mun (屯门仓) repair site will not collect or deliver any packages during 10th, February ~ 18th, February 2021.

HongKong (元朗仓)放假安排：2月8日~18日，期間不收貨不發貨；
HK-TUEN Mun (屯门仓)放假安排：2月10日~18日，期間不收貨不發貨；

18/01/2021

Our support team would love to hear your suggestions! We put great importance on the valuable opinions each customer has and use these to provide you with better services. Fill out the survey right now! >>https://wj.qq.com/s2/7719165/3d7f

02/12/2020

🤩🤩🤩

Bitmain’s training service upgrading project ‘Ant Training Academy’ (ATA) made significant adjustments this year to ensure that participants worldwide can still be trained amid the global pandemic of COVID-19. ATA launched its online courses and has completed 16 online trainings courses so far...

30/09/2020

Dear customers, please note our repair sites service updates during the Chinese National Holiday:

Hong Kong repair site will not collect or deliver any packages during 1st ~ 4th, October 2020；
Taiwan repair site will not collect or deliver any packages during 1st ~ 4th, October 2020, and 9th ~ 11th, October 2020；
USA-CA and Europe-Netherlands repair sites will follow the normal schedule.

香港倉放假安排：10月1日~4日，期間不收貨不發貨；
台灣倉放假安排：10月1日~4日（中秋），10月9日~11日（台灣假期），期間不收貨不發貨；
美國/荷蘭倉正常作業。

07/08/2020

Another weekends. Any plan for that?

07/08/2020

Antminer End of Service（EOS） Notification_D5、T9、L3+

Dear Antminer users: In order to better assist you to meet the challenges of market changes and technological innovation, we will stop providing maintenance services for the following models from Sep. 1, 2020:

D5、T9、L3+

If you have maintenance requirements for the above models, please create a repair ticket before the deadline and send the machine to our repair sites according to our After-Sales Maintenance Policy. Although we will stop the maintenance service of the above models, we will still be happy to provide you with product consulting services, including online and hotline customer service. At the same time, you can also get the product-related FAQ from our knowledge base and community.

Bitmain Support

Aug. 7, 2020

18/07/2020

Dear customers,

Our Hong Kong repair site address has be updated from 18th July, 2020. The previous repair site will be closed for any parcels after 21st July 2020, and we will not be able to collect and process them for repair. Please send your machines to the new one from now on. Thanks for your understanding and cooperation in advance!

Updated address of Hong Kong repair site

Dear customers, Our Hong Kong repair site address will be updated on 21th July, 2020. The previous site will stop collect machines from 21th July and please send your machines to the new one from n...

09/06/2020

Dear Antminer users:
In order to better assist you to meet the challenges of market changes and technological innovation, we will stop providing maintenance services for the following models from July 7, 2020:
APW3 series power supply（APW3/APW3+/APW3++ included）
Click the link to read more information:

Dear Antminer users: In order to better assist you to meet the challenges of market changes and technological innovation, we will stop providing maintenance services for the following models from...

09/06/2020

Dear Bitmain customers, we would like to inform you that we do not have any relations with FOREX and such pages, as it may be a possible SCAM. Please be cautions about such pages and messages.