19/08/2026
After charging equipment is deployed, timely technical support is equally important for operators.
During daily operation, troubleshooting, system upgrades, and equipment maintenance all require responsive technical support.
SETEC POWER provides:
✔ Remote technical support for fault diagnosis,troubleshooting, parameter configuration, and software upgrades
✔ On-site service when issues cannot be resolved remotely, with technical teams providing on-site assistance for equipment commissioning, repair, and maintenance
✔ Technical training to help operation teams understand equipment operation, maintenance, and basic troubleshooting
✔ Firmware and software updates to continuously optimize device functions and performance
✔ Original spare parts support to provide the components needed for equipment maintenance and repair
Through remote support, on-site service, and continuous technical assistance, SETEC POWER provides professional service support for charging operators, helping them address equipment issues and maintain stable charging operations.