Yasm

Yasm YaSM - Yet another Service Management Model. The framework for everyone in the business of providing services.

IT Process Maps: Service Management: ITIL®, YaSM® and ISO 20000.

The basic idea behind YaSM Is to provide a streamlined framework for managing services on established best practices and standards for enterprise service management and ITSM, such as ITIL® and ISO 20000. The framework as such is available to everyone for free, in the form of the "YaSM Wiki": ►https://yasm.com/wiki/en/

If you would like to learn more about YaSM in general and how it relates to other service management frameworks and standards like ITIL® and ISO 20000, please head over to the YaSM Wiki.

Adresse

Schönauer Str. 57
Lindau Bodensee
88131

Allgemeine Information

YaSM was developed by Stefan Kempter and Andrea Kempter, the founders of IT Process Maps - a privately held company in Bavaria, Germany. IT Process Maps’ focus is on the provision of reference process models for service providers. The company’s officially accredited "ITIL® Process Map" is used by businesses and organizations worldwide to implement service management best-practices and ISO 20000. See also: https://www.facebook.com/itprocessmaps

Telefon

+49 8382 2809303

Webseite

Produkte

The "YaSM® Process Map" is a detailed process model. It defines YaSM service management at the most detailed level.

► https://yasm.com/en/products/yasm-process-map

An additional component, the "YaSM® - ISO 20000 Bridge", relates the YaSM processes to the mandatory ISO 20000 requirements:

► https://yasm.com/en/products/yasm-iso-20000-bridge


Trademarks:
ITIL® is a registered trade mark of AXELOS Limited. -- Microsoft® and Visio® are registered trademarks of Microsoft Corp. -- ARIS™ and IDS Scheer™ are registered trademarks of Software AG. -- YaSM® is a registered trademark of IT Process Maps GbR.

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