31/08/2022
Three words no manager wants to hear from their customer. Expect when they’re not their manager yet and you know that a good bone is thrown at your PR team.
Not everyone has the experience in working with journalists and media overall all, therefore, taking some matters into your own hands might set back your image a bit. There are various nuances where a regular person might slip, yet an experienced public image consultant would easily dodge. For example, give out irrelevant personal information that a journalist or an opponent can use to fabricate hot headlines.
So you got a public blunder in your hands? No worries, we got you!
(We hope that you never have to go through an event which requires using our help but if you do, we’ll be here supporting you throughout.)
⚡Our consultant will lead a throrough briefing session to understand the issue at hand. Please be honest - everything you say will be confidental until you give your permission to use it in statements.
⚡We will map the timeline and communication flow to define what information is out there and who has it.
⚡Together we agree on the communication plan with the public or the opponent.
⚡If necessary, we will assign a consultant from our side to talk with the opposing sides.
When you think it that way, we are like lawyers - investigating for evidence, formulating objections, proving your point and setting your public image straight.
