Sutherland is an experience-led digital transformation company. Our proprietary, AI-based products and platforms are built using robust IP and automation.
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Sutherland is a global provider of process transformation services. By combining highly trained people with state-of-the-art technology, deep domain knowledge, and proven business methodologies, Sutherland collaborates with clients to help them excel and gain a competitive edge in their industry while maximizing their customers’ lifetime value.
Since its inception, Sutherland has remained focused on a single mission, to “help improve our clients’ efficiency and productivity while delivering measurable results.”
Sutherland offers an integrated portfolio of analytics-driven IT services, back-office and customer facing solutions that support the entire customer life cycle. These services touch the revenue side and the cost/expense side of the client’s P&L. In order to flawlessly execute this strategy of delivering measurable results across the entire lifecycle of clients’ customers, Sutherland seamlessly combines these offerings and the focus here is not just on reducing cost, but on driving clients’ business performance improvement across processes that cover increasing revenues, reducing costs, improving cash flow and capital utilization, maximizing customer satisfaction, and enhancing the clients’ overall competitive position. Sutherland’s services are provided to leading global corporations across banking & financial services, healthcare, insurance, media & communications, retail, technology, travel & hospitality and government verticals.
Sutherland professionals excel in delivering Business Performance Improvement, not just Business Process Improvement.
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We are Sutherland
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 20 countries around the world. To learn more, please visit us at www.sutherlandglobal.com
