Smart Business Solutions SBS

30/08/2023

Thank you for being a top customer

As a token of our appreciation for being one of our best customers, here’s something special just for you

Click here for a free 10% coupon at Torshi Mediterranean Grill!

29/07/2022

Check out our new products!

We are excited to show you these new products. Come on in to check them out, we think you’ll love them as much as we do.

Click here for an update from Torshi Mediterranean Grill!

27/11/2013

One can not stop watching this video over and over again.

Gary Chang has lived in the same 32 square meters (344 square feet) for nearly his entire life. Nearly 40 years ago, he moved into the tiny apartment with no...

29/10/2013

Since 2008 we have been providing one of the highest ROI on Training and Consultancy Services in Egyp

02/06/2013

Alexandria Automotive Casting Seminar

28/05/2013

Please tell us what you think https://docs.google.com/forms/d/10jNovAnh5jL9jSsWOOrZx2XvIoddimF0j2Udq3JdFRc/viewform

11/05/2013

SBS Location:

Hayat Sarayah Bldg. 3rd floor, Apt. 313, (50) St. Parallel to Albert Al Awal St., Smouha, Alexandria, Egypt.

11/05/2013

ASQ Certified Quality Manager &
Organizational Excellence (Refresher Course)

Course Description:
This course is a refresher course covering the body of knowledge pertaining to the ASQ Certified Quality Manager / Organizational Excellence Certification.

Course Objective:
i. Ensure a working knowledge and understanding of quality management.
ii. Sharpen student's competence in applying quality management tools and techniques to organizational situations.
iii. Develop student's problem solving and decision making competencies.
iv. Improve communication, cooperation, and coordination skills.

References:
• The CQM Primer, Indiana Quality Council
• The Certified Manager of Quality / Organizational Excellence Handbook are the main resources for the course material.
Note: The Primer and the Handbook list many references that are useful for students of this course.

Course Schedule:
Instructor Review of 9 Main Topics:
1. CQM/OE Body of Knowledge & Blooms Taxonomy
2. Leadership (Organizations & Structures/Cultures – Challenges – Teams)
3. Strategic Development & Deployment (Planning-Analysis-Deployment-Performance measurement)
4. Management (Skills & Abilities – Communications – Project Management – Quality Systems, Models & Theories)
5. Management Tools (Problem Solving – Process Management and Improvement/Lean – Performance Assessment & Metrics – Statistical Analysis & Capability Studies)
6. Customer Focused Organizations (Internal Versus External – Customer Needs – Satisfaction & Loyalty – Customer Service Principles)
7. Supply Chain Management (Selection – Communications – Performance & Improvement - Alliances & Logistics
8. Training and Development (Training plans – Needs Analysis – Development & Delivery – Effectiveness & Evaluations)
9. Essay / Constructed Response Questions and Examples

Duration: from June 2 – June 6 (9:00 am- 4:00 pm)
https://www.facebook.com/events/156176564553767/?ref=22

Contacts: 01093709772 - 01010259117
[email protected]

Location: Hayat Sarayah Bldg. 3rd floor, Apt. 313, (50) St. Parallel to Albert Al Awal St., Smouha, Alexandria, Egypt.