LeanLab

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LeanLab

Leanlab is a co-creation and insights platform that connects you with your customers and employees

28/01/2025

Leanlabilla on ilo olla mukana edistämässä kestävämmän saaristomatkailun kehittämistä!

Mikäli sinua kiinnostaa saaristomatkailun kehittäminen, lue lisää liity mukaan Saaristomatkailun Kehittäjät - asiakasyhteisöön 👇

26/09/2024

Hey there, CX, UX, and product development professionals! 👋

Ever feel like your user research is moving at a snail's pace while your development sprints ahead? We've got just the solution for you!

Join us for an exclusive live demo of Leanlab on October 10th at 9 AM CET. In just 30 minutes, you'll discover how to:

✅ Collaborate with users continuously across your development funnel
✅ Get user insights in 24 hours (not weeks!)
✅ Boost your research frequency by 3-5x

But don't just take our word for it! Check out what one of our customers had to say: "Leanlab has helped us reduce the time we need for talking to customers from weeks to just 24 hours." - Niknaz Moslehi, UX Designer at Lindex

Curious to see how Leanlab can help you? This is your chance!

Click the link below to secure your spot:
https://www.leanlab.co/inspiration-articles/leanlab-demo-session

Got questions? Drop them in the comments below! We'd love to hear from you. 😊

27/08/2024

Most Leanlab users say that Leanlab is the fastest and easiest way to engage with their customers. Having an own customer lab allows them to get customer insights as fast as in 24h!

Would you like to know more and understand how a customer lab could help you become more customer centric by providing an instant channel to reach your customers? Join our next open demo where we go through the basic functionalities of Leanlab to give you a better understanding of the platform. By joining, you get a chance to see Leanlab in action and ask questions from our experts.

📅 September 4th, 9.00 AM to 9.30 AM CET
🌐 Online

Sign up now to learn more about the platform 👇

https://t.ly/HuhiA

13/06/2024

Do you want to see how Leanlab works and get an understanding of how it might help you become more customer-centric and take your customer engagement to the next level?

We still have one open demo session coming up before summer holidays! In the session next week we go through the basic functionalities of Leanlab to give you a better understanding of the platform. By joining, you get a chance to see Leanlab in action and ask questions from our experts.

Sign up to learn more about the platform!

https://www.leanlab.co/inspiration-articles/leanlab-demo-session

22/05/2024

🚀 Join Our Upcoming Master Class Webinar: The Secret Sauce to User-Centric Service Development - A Dive into Elisa's Success Story!

Are you a Product, CX/UX or Insight Professional eager to discover more effective ways to collaborate with your customers in product and service development? Look no further! This 45-minute Master Class webinar is designed just for you.

🌟 Learn from the best! Anssi Grekula, Value Opportunity Insights Lead at Elisa will share Elisa's journey of building and running their own Customer Lab. Gain exclusive insights into:

✅ Starting and championing a Customer Lab initiative within your organization
✅ Recruiting and motivating participants for your Customer Lab program
✅ Essential skills for effectively running your own Customer Lab
✅ Real-world examples of continuous user involvement in the development process
✅ The transformative impact of closer customer collaboration on your business

The webinar is free, but seats are filling up fast, so register now to secure your spot: https://tinyurl.com/4p6sbxy6

13/09/2023

Ever wonder if you're really getting the full picture when it comes to understanding your users or customers? 🤔

We’ve just published an article that you'll want to check out: "How to Bring Users Back into the Design Process."

Why you should care:�
👉 Are you overusing surveys and missing out on the real issues?�
👉 Do you actually know who your users are? Can you categorise them into different profiles?�
👉 Is it a logistical nightmare to even talk to your users?

The blog addresses three crucial questions:
1️⃣ Is your main research method surveys?
2️⃣ Can you break down your users into specific profiles?
3️⃣ How long does it take for your team to have a real conversation with users?

If you're not up to par in these areas, We’ve got some solid advice to help you elevate your game. 🛠️

🎥 At the end of the blog you’ll also find a 20-minute video explaining how a Nordic insurance brand totally revamped its approach to user engagement.

Want to win at customer experience? You know what to do. 👇

https://www.leanlab.co/inspiration-articles/how-to-bring-users-back-into-the-design-process

17/05/2023

📢 Don't miss our Webinar Series: Mixed Methods Master Class! 🌐

🔍 Session 1: How to Master Iterative Usability Testing? 🔍

👩‍💻 Are you tired of relying on a single method for all your user research needs? Level up your research game with mixed-method techniques that provide comprehensive insights.

Join our online webinar series and discover how to combine qualitative and quantitative approaches for better outcomes in user research.

In Session 1, we'll dive into iterative usability testing, sharing best practices for success. Learn how to gather user feedback, improve the user experience, and drive product development.

Calling all Product, CX/UX, and Design professionals who want to create human-centric services. Register now to secure your spot in our free webinar!

✅ Master iterative usability testing techniques

✅ Considerations before running tests

✅ Essential elements for effective testing

✅ Practical tips for implementation

Don't miss this opportunity! Sign up today to elevate your user research efforts! 🚀

Register now, there is a limited amount of seats available!

https://event.webinarjam.com/register/2/920mxu7

09/02/2023

Bringing the customer into the development loop is no longer just a nice-to-have, it's a must-have if you want to succeed in today's competitive landscape. According to the latest CX stats, companies that invest in customer-centricity stand out from the competition, develop products and services that people want, and drive higher customer retention and loyalty. But how do you involve customers in the development process and gain a deeper understanding of their needs and preferences?

In this article, we share what we and some of our customers see as the top 3 challenges in involving customers in the development process and how you can overcome them.

Have a read and let us know what you think!

https://www.leanlab.co/inspiration-articles/more-and-more-brands-are-putting-the-customer-in-the-loop-for-making-decisions

10/12/2020

❗Keskustelimme Maikkarin ja Nordea Henkivakuutuksen kanssa miten he hyödyntävät LeanLabiä asiakkaiden kuunteluun ja osallistamiseen asiakaskokemuksen sekä digitaalisten palveluiden kehittämisessä. Oheisesta linkistä pääset katsomaan LeanLab webinaarin tallenteena. Teimme myöskin lyhennetyn version Webinaarista - linkistä pääset katsomaan 6 minuutin videon, johon ollaan kerätty kaikki tärkeimmät pointit Webinaarista yhteen.

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Helsinki
00101

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https://www.leanlab.co/

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