DunRoamin Consultants

DunRoamin Consultants I provide freelance, virtual sales services for online clients, helping them powerfully close sales

Have you every referred to a service or product as being too expensive? STOP!!! “Expensive” is a totally subjective term...
20/05/2021

Have you every referred to a service or product as being too expensive? STOP!!!

“Expensive” is a totally subjective term and therefore entirely unhelpful and useless when selling your product or service! (or comparing to the competition).

Let me explain… Imagine one person who has a limited budget and therefore buying sushi for dinner is a treat – it’s an expensive meal – for them. The person beside them in the sushi shop queue has unlimited means and their designer handbag is an inexpensive accessory - in their eyes.

“Expensive” and “beauty” are similar concepts – it's in the eye of the beholder! 😉

I recently listened to an online interview about how to price your services. It’s always a tricky question to answer and...
13/05/2021

I recently listened to an online interview about how to price your services. It’s always a tricky question to answer and many factors can come in to play.

One such factor that the interviewer mentioned – and with which I wholeheartedly agree - was not under-pricing yourself and the negative effect this can have on your business. In other words, if your prospect clients deem your services to be under-priced, they may jump to the conclusion that you’re not an expert in your field or your product isn’t of good quality because your prices are TOO reasonable! In some instances, it’s good not to be too generous!

“What’s In It For Me”. I know I’ve mentioned a few times that selling a product or service is NOT about simply conveying...
03/05/2021

“What’s In It For Me”. I know I’ve mentioned a few times that selling a product or service is NOT about simply conveying the Features and Benefits to your prospect client. The more you can convey the DIFFERENCE it is going to make to the quality of their personal or professional life (the TRANSFORMATION it will offer), the greater the probability of them buying your product / service. 😍

Sales has often been described as a "transference of Enthusiasm" – if you’re enthusiastic and convinced in your product ...
29/04/2021

Sales has often been described as a "transference of Enthusiasm" – if you’re enthusiastic and convinced in your product or service, and you can not only CONVEY that enthusiasm and conviction to your prospect client, but can also get them to SHARE in your enthusiasm and conviction, then you’re almost guaranteed the sale! ⭐

I LOVE being able to help others and it’s a great part of what I’m able to offer. I sometimes need to remind myself that...
21/04/2021

I LOVE being able to help others and it’s a great part of what I’m able to offer. I sometimes need to remind myself that what’s second nature to me, is completely foreign or nerve-wrecking to someone else. It is such a pleasure to be able to share my experience and expertise to help others:

“I asked Alison for expert help in sales calls and her training was mind-blowing! She pinpointed all the things I was doing wrong in my sales calls and have me incredible advice on how to close a sales call successfully. Her understanding of the psychology of sales is outstanding and her approach driving the calls to really fix your client’s problems is incredible. I now have a totally different view on how to close sales calls and how this should be conducted. Game changing!” - Nadia, Purpose & Alignment Coach

A lot of inexperienced sales people try to sell their product or services based on what it IS – the Features. Experience...
19/04/2021

A lot of inexperienced sales people try to sell their product or services based on what it IS – the Features.

Experienced sales people sell their products or services based on what it DOES – the Benefits.

EXPERT sales people sell their products or services based on what it DOES FOR YOU - your EMOTIONS or the TRANSFORMATION it provides – relieves stress, increases happiness, reduces fear…

Have you ever heard the expression “Fill your cup first so you can serve others”?Or “Put On Your Own Oxygen Mask First”T...
15/04/2021

Have you ever heard the expression “Fill your cup first so you can serve others”?
Or “Put On Your Own Oxygen Mask First”
They both relate to the same thing – if we don’t look after ourselves first, we won’t be able to look after others…

Like many people, I’ve been guilty of putting myself last and not taking proper care of myself. In fact, I was extremely ill a number of years ago and came back to my corporate job a lot sooner than I really should have – I felt I was letting them down by having been off work for so long (now, I’d literally been on life-support and had a long road to recovery, so I dare say my employer totally understood, but I felt I was letting them down)…

So, when I did go back to work, I remember being too weak to place my briefcase in the overhead compartment in the train. I physically didn’t have the strength the lift it above my head.
It took a long number of months to get back to a resemblance of my former self, all the time struggling, exhausted and trying to put on a brave face.
Had I taken the time to rest and recover fully, it probably would have taken half the time.

We need to learn to be kind to ourselves. We only get one chance at this precious life – treat yourself with care 💖

One of the most common difficulties people have when during sales calls is handling objections. It’s totally understanda...
05/04/2021

One of the most common difficulties people have when during sales calls is handling objections. It’s totally understandable –it can be an uncomfortable part of the conversation. Of course, one of the most common objections is - money. 💲

Here’s one tip for getting past this classic objection - In my opinion, the money objection is rarely to do with money itself, as most people already have a ballpark idea of what your services are going to cost before getting on the phone, so whilst they might not have known exactly your prices, they’ve a good idea. So… when the money objection rears its ugly head, it generally comes down to one of two reasons – Trust in you (the program/service) OR Trust in themselves (to put in the time, effort, commitment, perseverance, etc to get the desired result).

The next time you get a money objection during a sales call, bear this in mind and try to get to the REAL reasons behind their reluctance. Either you need to reiterate the features, benefits and especially RESULTS/TRANSFORMATION from your program/service (and testimonials are a great way of doing this) so you’re building their trust in you. Or if they don’t trust themselves, explore why they have these fears and reassure them you have their back, they’re not doing it alone and they’re going to get the support, guidance and accountability they need to keep them on track.

In the end, it all comes down to TRUST 🙏

I was recently asked my opinion on using CRMs, especially for SMEs who maybe don’t have an extensive client list or many...
01/04/2021

I was recently asked my opinion on using CRMs, especially for SMEs who maybe don’t have an extensive client list or many people in the team. Here is my take on the pros and cons of using a CRM:

Cons
• Takes time to populate and input data
• If you’re a small business or solopreneur, you’re maybe the only person accessing the information, so it really a good use of time?
• Some CRMs can be expensive (although we can get light versions for free - so that shouldn’t really put you off).

Pros
• It keeps your client history in one place and easily accessible – we can’t remember everything in our heads
• If (when 😄) you expand your business, your new team members will have instant access to client information and be able to pick up the reins quicker
• Should there be an unforeseen event, business will go on and not come to a complete halt (I personally had an unexpected, extended leave of absence after a serious illness, but because I’d kept my client files up-to-date on our CRM, my team had all the information they needed at their fingertips to keep the show on the road and soldier on 👍)
• Intelligent integrations (such as email) can be really beneficial to have all the information in one place, making life much easier when searching a client file.

What’s your opinion on CRMs?...

I feel truly PRIVILEGED to be able to work with GENUINE, KIND and SUPPORTIVE professionals in the online coaching world....
25/03/2021

I feel truly PRIVILEGED to be able to work with GENUINE, KIND and SUPPORTIVE professionals in the online coaching world. It’s so FULFILLING and a true PLEASURE to do my job. And when I get recommendations like this one, it’s just the icing on the cake – BLESSED! 🙏😊

“It has been one of life’s lovely serendipities that allowed me work with Alison for a campaign launch for my new Business Coaching venture over a number of months. Alison was a pleasure to work with and contributed positively and effectively as a member of the launch team, providing great insight and advice to improve the sales process. Reliable, positive by nature, tenacious and a person with integrity, I am delighted to recommend her to any organisation or individual looking to ‘big up’ their sales.” – Colm, Business & Motivation Coach

Have you ever heard the phrase “Marry in haste; Repent at leisure”?The same can apply in business, although business is ...
22/03/2021

Have you ever heard the phrase “Marry in haste; Repent at leisure”?

The same can apply in business, although business is a fast-paced environment, so we can’t afford to drag our heels or we’ll be out of the race. So how do we get around this?

As a freelance sales professional, I recommend having a short notice period that either party can serve if the relationship isn’t working out – for whatever reason. It may be a change in circumstances, a move in a different direction, or in the worst-case scenario you’re no longer on the same page, but whatever the reason, there’s no point in prolonging the pain. You also want to part ways in the best possible circumstances, which is why I personally write a 2-week notice period into all contracts with my clients. That gives both of us time to tidy up loose ends without leaving the other high and dry, and move on to the next project. 👍

Are you new to making sales calls and not yet familiar and comfortable using a sales script? We’ve all been there – we a...
18/03/2021

Are you new to making sales calls and not yet familiar and comfortable using a sales script? We’ve all been there – we all had to start somewhere!

I highly recommend using a sales script, it gives structure to your sales conversations and makes sure you get the most out of them for everyone involved.

However, when you’re starting out, it can be hard to keep on track and you may not want your prospective client to see you sneaking a peek during the conversation. 👀

So, here’s a handy little tip… At the beginning of the conversation, inform your prospective client you’re going to turn the video off during your call. You’re doing this to concentrate 100% on what they’re saying, without any camera distractions. You’ll also be taking notes and no-one wants to have a conversation looking at the top of your head!! Of course, it also allows you to have your sales script right beside you to glimpse at, just in case if you need a quick prompt 😉

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