Flo Right Business Solutions

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Flo Right Business Solutions Helping business owners to use their emotions with clear thinking to strengthen communication, relationship and decision making skills.

I'm Kayleigh Bishop, the founder and director of Flo Right Business Solutions. As an operations and HR consultant, I help small to medium sized businesses like yours, put robust practices in place that protect the interests of your organisation and people. In reality running a business can be tough, particularly when you start out or when you start to outgrow your existing business model. You can quite easily find yourself spinning 165 million plates, fighting fires on a daily basis and begin to lose sight of why you started doing this in the first place. I would take a good guess you went into business because:

✅ You have a deep-seated passion for what you do best
✅ You want to do something that has more meaning and purpose
✅ To reap the benefits of your own hard work and talents
✅ To have flexibility and freedom from the constraints of employment
✅ To spend more quality time with your family and being present for your children
✅ To build a future that creates stability and prosperity

You didn’t go into business to:

❌ To spend hour upon hour trying to get the best out of your team
❌ To waste valuable energy fretting over getting employment law right
❌ Have a head full of compliance issues and feel like you’re constantly fire fighting
❌ To figure out how best to formulate your standard operating procedures
❌ Spend every spare minute you have catching up on paperwork & social media content
❌ To quit your regular 9-5 and work 80+ hours a week instead…


This is where outsourcing to Flo Right comes in...

Whether you need a consulting service or a hands on “done for you” package, I offer a range of tailored solutions to help your business Flo Right. Want to find out how I can help you spin a few less plates and fall back in love with your business?! Get in touch and let's have a chat:
[email protected]
07557 994 096

“Can you tell me what you think I should do?”It's a pretty normal question.And sometimes we really do want an answer.But...
14/10/2026

“Can you tell me what you think I should do?”

It's a pretty normal question.

And sometimes we really do want an answer.

But there are other times when we're talking through something and what we actually need is for someone to listen.

Or we're asking for reassurance when we're still trying to work out what we think ourselves.

I've noticed this can be easy to miss, both in ourselves and in other people.

👉 Someone asks for advice, so we give it.

👉 Someone wants an answer, so we try to find one.

And sometimes they're left feeling no better than when they started.

🖐️ A little pause can help.

“Do you want my thoughts, or do you just need me to listen?”

It's a simple question, but it can change the conversation.

And it works the other way too.

Next time you find yourself asking someone for something, it might be worth stopping for a second and asking yourself what you're actually hoping they'll give you.

🩷 Sometimes we know.

❤️ Sometimes we don't.

That's part of getting to know ourselves a little better. ☺️💙

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Some of the things that affect how we're feeling don't always look like big things.💭 A conversation that didn't go well....
10/10/2026

Some of the things that affect how we're feeling don't always look like big things.

💭 A conversation that didn't go well.

😣 A difficult relationship.

😮‍💨 Feeling like you have to keep everyone happy.

😅 Saying yes when you really wanted to say no.

🤔 Going over the same situation in your head.

😥 Trying to keep everything moving when you're already running on empty.

We can get very good at carrying things without stopping to notice what they're doing to us.

That's one reason self-awareness matters.

Paying attention to how we're feeling. Noticing what drains us. Recognising when we're under pressure. Understanding the things that tend to trigger a reaction.

It doesn't fix everything.

But it can help us notice when something needs attention rather than simply carrying on and hoping it passes.

And sometimes, talking to someone is part of that too.

A friend. A colleague. Someone you trust. Or a professional who can offer the right kind of support.

You don't have to wait until things become overwhelming before you take yourself seriously.

Today, on World Mental Health Day, take a moment to check in with yourself.

How are you, really? 💙

08/10/2026

Say hello to Flo. 💙

You might start seeing a little more of her around here.

She’s curious, occasionally gets herself into a bit of a muddle, and has a habit of finding herself in the sorts of situations we all recognise.

Because people stuff can be complicated.

The conversations we replay afterwards.

The things we meant to say but didn't.

The moments where we wonder, “How did that go so differently from how I imagined?”

Flo will be popping up in our posts, videos and conversations to help bring some of those everyday moments to life.

So, if you see her around...

Give her a wave. 👋

If you’re a coach, you probably spend a fair amount of time thinking about people.🤔 Why they're stuck.⚠️ What they're av...
07/10/2026

If you’re a coach, you probably spend a fair amount of time thinking about people.

🤔 Why they're stuck.

⚠️ What they're avoiding.

🤐 What they're not saying.

💙 What might help them move forward.

I can imagine there are times when you replay the conversation you've had during a session over and over again.

“Why did that land like that?”

“Did I push too hard?”

“Was there something I missed?”

Working with people can teach us a lot about ourselves too.

The more we understand behaviour, communication and our own responses, the more we have to draw on when we're sitting across from someone who is trying to make sense of theirs.

That's one of the things we explore inside the Flo Right EQ™ Community.

It's a space for continuing that learning, with practical workshops, conversations, resources and plenty to take away and think about in your own work.

If you're a coach and you'd like to keep exploring the people side of what you do, we'd love to welcome you.

Find out more here 👇

https://florightbusinesssolutions.co.uk/flo-right-eq-community/

We like to think we make business decisions with a clear head.But we're human.What we need, what we believe, what we've ...
06/10/2026

We like to think we make business decisions with a clear head.

But we're human.

What we need, what we believe, what we've experienced before and how we're feeling in the moment can all have a say.

It can show up in the price we charge.

👉 The opportunities we go after.

👉 The boundaries we hold.

👉 The conversations we avoid.

Even the way we interpret a message from a client or react when something doesn't go to plan.

None of that makes us bad at business.

It makes us human.

And the more aware we become of what's influencing us, the more choice we have in what we do next.

That's the conversation we're opening up in our next Flo Right EQ™ workshop.

On 16th of October, we'll be looking at the human side of business and the role emotional intelligence plays in the decisions, relationships and situations we deal with every day.

It's an interactive session, with the opportunity to take a real situation from your own business and explore what's happening beneath the surface.

If you're curious about the people side of your business, we'd love you to join us.

📅 16th October, 2026
⏰ 1:00 PM UK time

Join us for free as part of The Flo Right EQ™ Community membership or drop in as a pay as you go option for just £25. Registration link below ⬇️

https://florightbusinesssolutions.co.uk/etn/how-emotional-intelligence-helps-us-think-clearly-communicate-confidently-and-succeed-in-business/

You're client appears to have gone a little quiet.Then a message gets a very short reply.And the little voice in your he...
01/10/2026

You're client appears to have gone a little quiet.

Then a message gets a very short reply.

And the little voice in your head starts:

"Have I done something wrong? Have I upset them?"

It's an easy place for our minds to go, especially when something matters to us...in this case, our business!

The thing is, allowing speculation ruled by fear to narrate the story, you could be missing some vital pieces of information.

😫 The other person may be having a difficult morning...or week!

🤔 They might be thinking about something completely unrelated to business.

😴 They might simply be tired!

Noticing change in our environment is normal, it's what has kept us alive for centuries.

But, there can be a big difference between noticing something and deciding what it means.

And this is where your emotional intelligence plays a crucial part in not just your business, but day to day living.

If this has struck a cord with you and you'd like to break some of those unhealthy patterns of thinking, come and join us in the Flo Right EQ™ Community.

A safe space for founders and leaders to learn, grow and put their emotional intelligence skills to good use!

Link in the comments to join 🩷

Someone comes to you with a problem.You listen.You can already see what they should do.So you tell them.Problem solved.E...
30/09/2026

Someone comes to you with a problem.

You listen.

You can already see what they should do.

So you tell them.

Problem solved.

Except...it probably isn't. 😱

They nod, but something still doesn't seem quite right. 🤔

They weren't necessarily looking for an answer.

They might have needed a bit of space to work through it themselves.

Instead of jumping in with a solution, try asking:

“What do you think you could do?”

Or, "What do you need?"

It can change the conversation.

You might find they already know what they want to do. They just needed to say it out loud.

And there are times when the best support we can give someone isn't an answer at all.

It's a good question. 💙

Have you ever been given advice when what you really needed was someone to listen? 💭

“I just want you to understand.” 😣It’s a sentence that can come out when we’ve been trying to explain something for a wh...
24/09/2026

“I just want you to understand.” 😣

It’s a sentence that can come out when we’ve been trying to explain something for a while.

👉 You’ve said what happened.

👉 You’ve explained why it bothered you.

👉 You’ve tried putting it another way.

And somehow, you still feel as though you’re not getting through.

That can be a frustrating place to be.

Sometimes we keep talking because we genuinely want to be understood.

Other times, we start pushing a little harder because we’re worried that if we stop, the other person will think we’re giving up.

But being heard and being agreed with are two different things.

Someone can understand why something matters to you without seeing it in quite the same way.

And sometimes, the conversation needs a bit of space before either person is ready to take in what’s being said.

That can be difficult when you’re still sitting with the feeling that you haven’t been heard.

I’d be interested to hear how you handle this. Pop it in the comments. 👇😉

We can be surprisingly good at reading other people.You know when someone's gone quiet and something feels off?Or when y...
23/09/2026

We can be surprisingly good at reading other people.

You know when someone's gone quiet and something feels off?

Or when you can tell they're frustrated, even though they're saying they're fine?

We notice things.

🤔 Yet our own emotions can be much harder to spot.

😮‍💨 You can be irritated with someone without realising you've had a difficult day.

🗣️ You can feel defensive without noticing that you're already feeling under pressure.

💬 And sometimes, you only realise what's been going on when the conversation has already gone a bit sideways.

That's where self-awareness gets interesting.

It's easy to notice what's happening around us.

Paying attention to what's happening inside us takes a bit more work.

A useful place to start is simply getting into the habit of checking in with yourself.

“How am I actually feeling?”

“What's been going on today?”

“And is any of that showing up in how I'm talking to people?”
You don't have to have all the answers.

Just noticing can be a pretty good start. 💙

You go into a conversation wanting to explain something.Then they say something that gets under your skin.And suddenly, ...
22/09/2026

You go into a conversation wanting to explain something.

Then they say something that gets under your skin.

And suddenly, you're not really explaining anymore.

🛡️ You're defending yourself.

🗣️ You're trying to prove your point.

🗯️ You're bringing up something they said three weeks ago.

The conversation has moved somewhere completely different from where you meant it to go.

It happens, and that isn't unusual.

When we're angry, hurt, frustrated or feeling challenged, it's not always easy to stay connected to what we actually wanted from the conversation.

The emotion starts making decisions for us.

And sometimes we don't realise quite how far things have gone until it's over.

That's where knowing your own patterns can help. 🤩

👉 Noticing the point where you usually become defensive.

👉 Recognising what tends to push your buttons.

👉 Knowing when you need to slow the conversation down before you say something you'll have to explain later.

We won't always get it right.

But noticing what's happening while it's happening gives us a better chance of choosing what we do next.

And sometimes, that's enough to change the whole conversation.

What tends to happen to your communication when you feel challenged?

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Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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