Flo Right Business Solutions

Flo Right Business Solutions Helping business owners to use their emotions with clear thinking to strengthen communication, relationship and decision making skills.

I'm Kayleigh Bishop, the founder and director of Flo Right Business Solutions. As an operations and HR consultant, I help small to medium sized businesses like yours, put robust practices in place that protect the interests of your organisation and people. In reality running a business can be tough, particularly when you start out or when you start to outgrow your existing business model. You can

quite easily find yourself spinning 165 million plates, fighting fires on a daily basis and begin to lose sight of why you started doing this in the first place. I would take a good guess you went into business because:

✅ You have a deep-seated passion for what you do best
✅ You want to do something that has more meaning and purpose
✅ To reap the benefits of your own hard work and talents
✅ To have flexibility and freedom from the constraints of employment
✅ To spend more quality time with your family and being present for your children
✅ To build a future that creates stability and prosperity

You didn’t go into business to:

❌ To spend hour upon hour trying to get the best out of your team
❌ To waste valuable energy fretting over getting employment law right
❌ Have a head full of compliance issues and feel like you’re constantly fire fighting
❌ To figure out how best to formulate your standard operating procedures
❌ Spend every spare minute you have catching up on paperwork & social media content
❌ To quit your regular 9-5 and work 80+ hours a week instead…


This is where outsourcing to Flo Right comes in...

Whether you need a consulting service or a hands on “done for you” package, I offer a range of tailored solutions to help your business Flo Right. Want to find out how I can help you spin a few less plates and fall back in love with your business?! Get in touch and let's have a chat:
[email protected]
07557 994 096

We're ready to welcome you. 💙🤩The Flo Right EQ™ Community is open.We've created this space for people who are curious ab...
03/09/2026

We're ready to welcome you. 💙🤩

The Flo Right EQ™ Community is open.

We've created this space for people who are curious about themselves, interested in understanding others, and want to keep developing the way they communicate.

There'll be workshops to join, ideas to explore, resources to use and conversations to be part of.

But we're also hoping it becomes somewhere people can bring the things they're figuring out in real life.

🩷The difficult conversation.

💜 The reaction they didn't quite understand.

💙The moment they realised they might have seen something differently.

Those are often the moments where the most useful learning happens.

If that sounds like the kind of space you'd enjoy being part of, we'd love to welcome you.

Come and us 👇

https://florightbusinesssolutions.co.uk/flo-right-eq-community/

It's always lovely to hear how the work behind the scenes has helped a business and its people. 🤩I've really enjoyed sup...
02/09/2026

It's always lovely to hear how the work behind the scenes has helped a business and its people. 🤩

I've really enjoyed supporting Rebecca and the team at E2TS IT Services, particularly with their HR support and making things feel clearer and more manageable.

Those practical moments are always my favourite part of delivering training.

Thank you, Rebecca, for taking the time to share your experience. It's been a pleasure supporting you and the E2TS team. 💙

We can be very sure of something we haven't fully understood yet.👉 Someone's tone changes.👉 A message feels a little col...
01/09/2026

We can be very sure of something we haven't fully understood yet.

👉 Someone's tone changes.

👉 A message feels a little colder than usual.

👉 A comment catches us off guard.

And quite quickly, we can start making sense of it in our own way.

“They're annoyed.”

“I've said something wrong.”

“They don't agree with me.”

Before we've had the chance to ask, we can already be reacting to a story we've created from a few small details.

Our minds are good at joining the dots.

They don't always have all the right dots.

That's why it can be useful to pause and separate what we actually know from what we're assuming.

💙 What did they say?

💜 What did I hear?

💛 What else could be going on?

Sometimes, understanding needs to come before the reaction.

And that can be a difficult pause to practise, but a useful one.

What do you think? 🤔💬

We wanted the Flo Right EQ™ Community to be somewhere people could keep learning long after a workshop has finished.💛 A ...
27/08/2026

We wanted the Flo Right EQ™ Community to be somewhere people could keep learning long after a workshop has finished.

💛 A place to ask questions.

💜 Share experiences.

🩷 Reflect on what you're learning.

💙 Hear different perspectives.

And, every now and then, have one of those conversations that makes you stop and think a little differently.

There are workshops, resources, CPD learning and practical tools to support that.

But the community itself matters just as much.

It's built around trust, respect, curiosity, compassion and a genuine willingness to keep learning.

We're still at the beginning, which makes this a really exciting time to be part of it. 🤩

Come and join the waitlist today 👇

https://florightbusinesssolutions.co.uk/flo-right-eq-community/

Listening can be surprisingly difficult when we care about the outcome of a conversation.Someone is telling you how they...
26/08/2026

Listening can be surprisingly difficult when we care about the outcome of a conversation.

Someone is telling you how they feel.

You hear their words, but your mind is already somewhere else.

“What do I say to that?”

“They've misunderstood me.”

“I need to explain what actually happened.”

“But that's not what I meant.”

And before you know it, you're listening with one part of your attention while the rest of you is busy preparing your response.

It's something most of us do, especially when a conversation feels uncomfortable or personal.

The difficulty is that we can miss the things underneath the words.

👉 The hesitation.

👉 The emotion.

👉 The part they found difficult to say.

Sometimes the most useful thing we can do in a conversation is give ourselves a little more time before jumping in.

Not to find the perfect response.

Just to make sure we've actually heard what was being said. 💙

Do you still remember a conversation from years ago almost word for word?🤔 Maybe someone said something that you've hung...
25/08/2026

Do you still remember a conversation from years ago almost word for word?

🤔 Maybe someone said something that you've hung onto.

🤔 Maybe it was something encouraging.

🤔 Maybe it was a comment that caught you off guard.

🤔 Or perhaps it was a conversation where you walked away thinking, "Why did that affect me so much?"

Some conversations stay with us because they connect with something that matters to us.

💙 Feeling understood.

🩷 Feeling respected.

💜 Feeling dismissed.

💛 Feeling seen.

The words might have been simple, but the experience behind them wasn't.

And sometimes, what we remember most is not what the other person intended to communicate, but how we experienced the interaction.

We don't always know which moments people will remember.

But we can pay a little more attention to how they might be experiencing us.

Perhaps the conversations worth remembering are the ones that teach us something about ourselves, too. 💙

Did you know our emotions can influence the meaning we give to situations? 🤔💭Think about a message that simply says:"Can...
21/08/2026

Did you know our emotions can influence the meaning we give to situations? 🤔💭

Think about a message that simply says:

"Can we talk later?"

On one day, you might read it and carry on with your afternoon.

On another, you might immediately wonder what you've done wrong.

Same words.

Very different reaction.

Our emotional state can influence what we notice, what we focus on, and the meaning we attach to what happens around us.

When we're already feeling stressed or uncertain, it's easy for a small interaction to feel much bigger than it might otherwise.

And when we're feeling calm and secure, we may interpret that same interaction very differently.

This is one of the fascinating parts of emotional intelligence. 🤩

Learning to notice what's happening within us can help us understand what we're bringing into the situation too.

The next time something feels bigger than expected, it might be worth asking yourself:

"What am I feeling right now, and could that be shaping how I'm seeing this?"

Sometimes that question is enough to give us a little more perspective. 💙

You probably already know some of your habits.You know whether you tend to speak first or think things through.Whether y...
20/08/2026

You probably already know some of your habits.

You know whether you tend to speak first or think things through.

Whether you like to get things moving or take your time.

Whether you naturally bring energy into a room or prefer to quietly observe what's happening.

But have you ever wondered what sits behind those patterns?

Your personality style can give you some interesting clues.

At Flo Right EQ™, we work with four personality styles:

❤️ Driver
Direct, action-focused, results-led and determined.

💛 Energiser
Enthusiastic, creative, people-oriented and expressive.

💚 Stabiliser
Steady, patient, persistent and thoughtful.

💙 Architect
Reserved, analytical, data-driven and detail-focused.

Each style brings its own strengths.

And each can have patterns that become more noticeable when we're under pressure, communicating with someone very different from us, or dealing with uncertainty.

Understanding your style can help you recognise why certain situations feel natural to you, why others may be more challenging, and how your behaviour might be experienced by the people around you.

That's where the real value of personality insight starts to show.

You begin to notice the patterns you've been living with for years.
And once you can see them, you have more choice about what you do with them.

Curious about your own personality style and what it could help you understand?

Take our short personality survey here ⬇️

https://survey.zohopublic.eu/zs/ifCA23

Have you ever taken something personally... and only realised later that it probably wasn't about you? 🤔💭 A short reply...
19/08/2026

Have you ever taken something personally... and only realised later that it probably wasn't about you? 🤔

💭 A short reply.

🗣️ A change in someone's tone.

🧐 A colleague who seems distant.

💬 A comment that lands differently than they probably intended.

Our minds can be very quick to connect those moments to ourselves, especially when something touches on an old insecurity, expectation, or experience.

And once we've given something meaning, it can be difficult to see it any other way.

The interesting part is that two people can experience exactly the same interaction and walk away with completely different interpretations.

One person might think, "They're annoyed with me."

The other might simply be having a difficult day.

This is where self-awareness can make such a difference.

Noticing what we bring into a situation gives us a little more room to question our first interpretation before we react to it.

👉 Sometimes the other person's behaviour really is about us.

👉 Sometimes it isn't.

👉 And sometimes, we simply don't know yet.

That little bit of uncertainty can be uncomfortable.

It can also be where curiosity begins.

How often do you think we react to what happened, rather than what we think happened? 💭

Two people were talking about exactly the same situation.....yet they described it in completely different ways.One felt...
18/08/2026

Two people were talking about exactly the same situation...
..yet they described it in completely different ways.

One felt ignored.

The other thought they'd been giving the other person space.

Neither of them had intended for the conversation to end the way it did.

It was a reminder that we rarely experience situations in exactly the same way.

We're all bringing something different into the conversation.

👉 Different experiences.

👉 Different expectations.

👉 Different worries.

👉 Different ways of making sense of what's happening around us.

When we forget that, it's easy to assume our version of events is the only one that makes sense.

Sometimes, the most helpful question isn't, "Who's right?"

It should be "What might I not be seeing?"

The next time you find yourself seeing a situation differently to someone else, try getting curious before jumping to a conclusion.

You may discover there's more to the story than either of you first realised.

Ready to take your human skills to the next level?

Join the waitlist for The Flo Right EQ™ Community and grow your skills with other growth minded folk!

https://florightbusinesssolutions.co.uk/flo-right-eq-community/

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SP105DW

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Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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