11/09/2026
When someone is not performing as expected, it is easy to put it down to attitude or a lack of effort.
But it is not always that simple.
They may not fully understand what is expected of them. They may need more training or support. Their workload could be unrealistic or there may be a health issue affecting their work.
That is why it is important to understand what is really going on before deciding what to do next.
Start with the facts. Be clear about where performance is falling short and give the employee an opportunity to explain.
Once you understand what is behind the problem, you will be in a much better position to decide on the right next step.
Dealing with poor performance and unsure what to do next?
Find practical HR guidance, templates and support to help you handle it properly.
See the link in the comments. ↓