Cecily Lalloo

07/06/2026

It’s here! The latest podcast episode of YOUR HOME. THEIR WORKPLACE. with Karen Mitchell of KMHR Solutions. Do you employ care staff in your home? Case managers - are you managing care staff for your clients? Do you have the basic employment practices in place? Prévention is better than cure - what’s the ‘must haves’ and how might an independent HR professional help?

Listen to the podcast on Spotify, Apple Podcast and other platforms. Click on the link in the comments.






https://open.spotify.com/episode/3B8ETTpt5mGNoxEQFG1yU2?si=FIv6_SV5Q-e03s1aFy_nug

YOUR HOME. THEIR WORKPLACE. · Episode

26/05/2026

Have you subscribed to my podcast YOUR HOME. THEIR WORKPLACE? We’re editing the May episode that will be published at the end of the month. If you, or someone you know, employs care staff at home, you won’t want to miss hearing what are the ‘must haves’ and ‘nice to haves’. The link in the comments will take you to previous episodes. In fact, much of this information applies to any small business too.

In the meantime, I’m sharing the photo of this beautiful sight of red roses that greeted me yesterday when we returned home from the weekend away in the Peak District. Only on Friday morning I looked out into the garden and marvelled at the many buds I could see of the climbing rose.

22/04/2026

When you employ care staff in your home, do you find that boundaries are crossed or difficult conversations with your staff are stressful? In the next episode of YOUR HOME. THEIR WORKPLACE. I chat with Dr Matthew to uncover ways to get through those challenging issues whilst protecting your wellbeing as an employer.

Watch out for the next episode at the end of the month.

In the meantime, don’t miss future episodes and subscribe to YOUR HOME. THEIR WORKPLACE. on Spotify, Apple Podcast or most other platforms. To listen to previous episodes - find the link in the comments.

24/03/2026

This year brings about many changes to employment law. At the time of recording this episode of YOUR HOME. THEIR WORKPLACE. I know that HR providers have been busy updating contracts, policies and procedures, and making managers aware of what is already in force and what is to come. Rather than wait till the end of the month, the March episode of YOUR HOME. THEIR WORKPLACE. is now published.

In this episode, I am joined by specialist employment solicitor and mediator Marc Jones where we discuss significant employment law changes. If not done so already, do talk with your HR provider to ensure contracts, policies and procedures and practical management is in place. Managing people well is so important so that employment costs don’t spiral.

Marc explains how these reforms will affect employers and outlines key updates including day-one rights to statutory sick pay, changes to paternity and parental leave eligibility, also new protections around sexual harassment and whistleblowing, and the creation of the Fair Work Agency to strengthen workplace enforcement. The conversation also covers expanded flexible working rights, new bereavement leave provisions, and the reduction of the qualifying period for unfair dismissal claims from two years to six months. Marc highlights the importance of preparing early by reviewing employment contracts, updating workplace policies, and ensuring managers understand the upcoming changes.

A link to the episode of YOUR HOME. THEIR WORKPLACE. is in the comments below and the podcast can be found on Spotify, Apple Podcast and other podcast platforms.

What topics would you like me to cover in future podcast episodes? I’d love to hear from you.

20/03/2026

I chat with employment law solicitor Marc Jones about some of the the 2026/27 changes to employment law that matter for care staff employers in the soon to be published episode of my podcast YOUR HOME. THEIR WORKPLACE. Some changes have already come into force, whilst others take effect from April. Some of the changes mean that employees’ rights start from DAY ONE of their employment, rather than a “waiting or qualifying” period.

If you employ care staff in your home, how up to date are your policies and procedures? Do your employment contracts reflect what happens in practice, and the changes to the law in force? Speak to your HR support for advice sooner rather than later as changes affect SSP, family friendly rights besides others.

Read Employing Care Staff in Your Home for tips on day-to-day employment practices. It is not meant to be a legal ‘bible’ but a practical tool. It’s in paperback, e-book or listen to the audiobook. If you’re struggling to buy a paperback copy, do message me as I have some stock.
🌷🌷🌷

Review of “Employing Care Staff in Your Home” on Amazon:

5.0 𝑜𝑢𝑡 𝑜𝑓 5 𝑠𝑡𝑎𝑟𝑠

𝐹𝑎𝑛𝑡𝑎𝑠𝑡𝑖𝑐 𝑠𝑢𝑝𝑝𝑜𝑟𝑡 𝑓𝑜𝑟 𝑡ℎ𝑜𝑠𝑒 𝑤ℎ𝑜 𝑠𝑢𝑝𝑝𝑜𝑟𝑡 𝑜𝑡ℎ𝑒𝑟𝑠
𝑅𝑒𝑣𝑖𝑒𝑤𝑒𝑑 𝑖𝑛 𝑡ℎ𝑒 𝑈𝑛𝑖𝑡𝑒𝑑 𝐾𝑖𝑛𝑔𝑑𝑜𝑚 𝑜𝑛 20 𝑂𝑐𝑡𝑜𝑏𝑒𝑟 2025

𝐹𝑜𝑟𝑚𝑎𝑡: 𝑃𝑎𝑝𝑒𝑟𝑏𝑎𝑐𝑘

𝐴𝑛 𝑖𝑛𝑐𝑟𝑒𝑑𝑖𝑏𝑙𝑦 𝑢𝑠𝑒𝑓𝑢𝑙 𝑎𝑛𝑑 𝑠𝑢𝑐𝑐𝑖𝑛𝑐𝑡 𝑟𝑒𝑠𝑜𝑢𝑟𝑐𝑒 𝑓𝑜𝑟 𝑓𝑎𝑚𝑖𝑙𝑖𝑒𝑠 𝑒𝑚𝑝𝑙𝑜𝑦𝑖𝑛𝑔 𝑐𝑎𝑟𝑒𝑟𝑠 𝑓𝑜𝑟 𝑡ℎ𝑒𝑖𝑟 𝑙𝑜𝑣𝑒𝑑 𝑜𝑛𝑒𝑠. 𝐻𝑎𝑣𝑖𝑛𝑔 𝑏𝑒𝑒𝑛 𝑖𝑛 𝑡ℎ𝑖𝑠 𝑠𝑖𝑡𝑢𝑎𝑡𝑖𝑜𝑛 𝑚𝑦𝑠𝑒𝑙𝑓, 𝐼 𝑜𝑛𝑙𝑦 𝑤𝑖𝑠ℎ 𝐼’𝑑 ℎ𝑎𝑑 𝑎𝑐𝑐𝑒𝑠𝑠 𝑡𝑜 𝑡ℎ𝑖𝑠 𝑒𝑥𝑐𝑒𝑝𝑡𝑖𝑜𝑛𝑎𝑙𝑙𝑦 𝑤𝑒𝑙𝑙-𝑤𝑟𝑖𝑡𝑡𝑒𝑛 𝑔𝑢𝑖𝑑𝑒 𝑎𝑡 𝑡ℎ𝑒 𝑡𝑖𝑚𝑒. 𝐼𝑡 𝑡ℎ𝑜𝑢𝑔ℎ𝑡𝑓𝑢𝑙𝑙𝑦 𝑐𝑜𝑣𝑒𝑟𝑠 𝑎𝑙𝑙 𝑡ℎ𝑒 𝑘𝑒𝑦 𝐻𝑅 𝑎𝑠𝑝𝑒𝑐𝑡𝑠 𝑖𝑛 𝑎 𝑤𝑎𝑦 𝑡ℎ𝑎𝑡’𝑠 𝑏𝑜𝑡ℎ 𝑡ℎ𝑜𝑟𝑜𝑢𝑔ℎ 𝑎𝑛𝑑 𝑒𝑎𝑠𝑦 𝑡𝑜 𝑢𝑛𝑑𝑒𝑟𝑠𝑡𝑎𝑛𝑑. 𝑇ℎ𝑒 𝑐𝑎𝑠𝑒 𝑠𝑡𝑢𝑑𝑖𝑒𝑠 𝑝𝑟𝑜𝑣𝑖𝑑𝑒 𝑣𝑎𝑙𝑢𝑎𝑏𝑙𝑒 𝑖𝑛𝑠𝑖𝑔ℎ𝑡𝑠 𝑖𝑛𝑡𝑜 𝑟𝑒𝑎𝑙-𝑙𝑖𝑓𝑒 𝑠𝑐𝑒𝑛𝑎𝑟𝑖𝑜𝑠 𝑡ℎ𝑎𝑡 𝑒𝑚𝑝𝑙𝑜𝑦𝑒𝑟𝑠 𝑚𝑎𝑦 𝑒𝑛𝑐𝑜𝑢𝑛𝑡𝑒𝑟, 𝑎𝑛𝑑 𝑡ℎ𝑒 𝑓𝑖𝑣𝑒 𝑡𝑜𝑝 𝑡𝑖𝑝𝑠 𝑎𝑡 𝑡ℎ𝑒 𝑒𝑛𝑑 𝑜𝑓 𝑒𝑎𝑐ℎ 𝑐ℎ𝑎𝑝𝑡𝑒𝑟 𝑠𝑒𝑟𝑣𝑒 𝑎𝑠 𝑒𝑥𝑐𝑒𝑙𝑙𝑒𝑛𝑡 𝑡𝑎𝑘𝑒𝑎𝑤𝑎𝑦𝑠. 𝑇ℎ𝑒 𝑏𝑜𝑜𝑘’𝑠 𝑐ℎ𝑎𝑝𝑡𝑒𝑟-𝑏𝑎𝑠𝑒𝑑 𝑠𝑡𝑟𝑢𝑐𝑡𝑢𝑟𝑒 𝑚𝑎𝑘𝑒𝑠 𝑖𝑡 𝑒𝑎𝑠𝑦 𝑡𝑜 𝑛𝑎𝑣𝑖𝑔𝑎𝑡𝑒 𝑎𝑛𝑑 𝑟𝑒𝑓𝑒𝑟𝑒𝑛𝑐𝑒. 𝑇𝑎𝑘𝑖𝑛𝑔 𝑜𝑛 𝑡ℎ𝑒 𝑟𝑜𝑙𝑒 𝑜𝑓 𝑎𝑛 𝑒𝑚𝑝𝑙𝑜𝑦𝑒𝑟 𝑖𝑛 𝑡ℎ𝑒𝑠𝑒 𝑐𝑖𝑟𝑐𝑢𝑚𝑠𝑡𝑎𝑛𝑐𝑒𝑠 𝑐𝑎𝑛 𝑓𝑒𝑒𝑙 𝑜𝑣𝑒𝑟𝑤ℎ𝑒𝑙𝑚𝑖𝑛𝑔, 𝑏𝑢𝑡 𝑡ℎ𝑒 𝑔𝑢𝑖𝑑𝑎𝑛𝑐𝑒 𝑎𝑛𝑑 𝑟𝑒𝑓𝑒𝑟𝑒𝑛𝑐𝑒𝑠 𝑜𝑓𝑓𝑒𝑟𝑒𝑑 ℎ𝑒𝑟𝑒 𝑚𝑎𝑘𝑒 𝑡ℎ𝑒 𝑝𝑟𝑜𝑐𝑒𝑠𝑠 𝑓𝑎𝑟 𝑚𝑜𝑟𝑒 𝑎𝑝𝑝𝑟𝑜𝑎𝑐ℎ𝑎𝑏𝑙𝑒. 𝐴 𝑚𝑢𝑠𝑡-𝑟𝑒𝑎𝑑 𝑓𝑜𝑟 𝑎𝑛𝑦𝑜𝑛𝑒 𝑠𝑡𝑒𝑝𝑝𝑖𝑛𝑔 𝑖𝑛𝑡𝑜 𝑡ℎ𝑖𝑠 𝑟𝑜𝑙𝑒.

~ 𝑅𝑒𝑣𝑖𝑒𝑤 𝑏𝑦 𝐴𝑚𝑏𝑒𝑟 𝑀𝑎𝑠𝑠𝑒𝑦
🌷🌷🌷

03/12/2025

𝗬𝗢𝗨𝗥 𝗛𝗢𝗠𝗘. 𝗧𝗛𝗘𝗜𝗥 𝗪𝗢𝗥𝗞𝗣𝗟𝗔𝗖𝗘. is the podcast bringing information to people who directly employ care staff. Listen to 𝗗𝗲𝗯𝗯𝗶𝗲 𝗛𝗼𝗹𝗱𝗲𝗿 𝗕𝗦𝗰 𝗥𝗚𝗡 𝗕𝗔 𝗦𝗖𝗣𝗛𝗡 (𝗢𝗛) in the latest published episode discuss the role of 𝗼𝗰𝗰𝘂𝗽𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗵𝗲𝗮𝗹𝘁𝗵 (OH), how to manage short and long term absence, and where to go for help.

Subscribe to the podcast on , or other platforms. Do you have a relevant topic to share? I’d love you to be my guest in a future episode of 𝗬𝗢𝗨𝗥 𝗛𝗢𝗠𝗘. 𝗧𝗛𝗘𝗜𝗥 𝗪𝗢𝗥𝗞𝗣𝗟𝗔𝗖𝗘. Contact me!







https://open.spotify.com/episode/6191Gbxr2O36p4zHxDSACB?si=L4Ie05c2QlGkkAoS6z_MuQ&t=2841

YOUR HOME. THEIR WORKPLACE. · Episode

02/11/2025

YOUR HOME, THEIR WORKPLACE - Season 2, Episode 7 is published. In this episode, I sit down with Janet Shreeve, Director of Shreeve Care Services, to explore the realities, challenges, and rewards of live-in care — a personalised alternative to care homes that helps people remain in the comfort of their own homes.

Learn about:
• What live-in care means and how it differs from traditional care models

• The benefits of staying at home for both clients and families

• Overcoming common misconceptions and resistance around having a carer live in

• How clients are matched with carers — and why compatibility and companionship
matter

• The process from initial consultation to setting up care with trusted partners

• Managing breaks, shifts, and maintaining healthy work-life balance for carers

• Why awareness and advocacy are key to making live-in care a recognised,
accessible option.

Live-in care is not just about support — it’s about choice, comfort, and connection. Janet
emphasises that the heart of good care lies in trust, respect, and understanding each
person’s individuality.

Listen in for practical insights, warm storytelling, and a behind-the-scenes look at how
live-in care truly transforms lives.

Follow the link to listen to this and other episodes here, or on Spotify, Apple Podcast and other platforms
https://lnkd.in/gUxr-UJi






https://directory.libsyn.com/episode/index/id/38857780

In this episode, host Cecily Lalloo sits down with Janet Shreeve, Director of Shreeve Care Services, to explore the realities, challenges, and rewards of live-in care — a personalised alternative to care homes that helps people remain in the comfort of their own homes. In this episode of YOUR HOME...

23/10/2025

I had the pleasure of chatting with Kate Marston ACIPD of People Support on my podcast YOUR HOME. THEIR WORKPLACE. about the importance of good investigation practice. As a member of a very active HR independent group, I’ve heard from a number of HR professionals who attended Kate’s training course and who highly recommend it. Anyone employing people must know how to manage - if and when there is conflict, or if things ‘go wrong’ - or know who to call on for help.

If you are an individual, a family member, a case manager, who employs or manages care staff in the home, here’s the podcast episode if you’ve not heard it before.

The next episode of YOUR HOME. THEIR WORKPLACE. will be published at the end of next week. Don’t miss my chat with Janet Shreeve specifically about live-in care.

https://directory.libsyn.com/episode/index/id/37622635

In this episode, host Cecily Lalloo is joined by Kate Marston, former Detective Sergeant in the Metropolitan Police and now Founder & CEO of MAST People Support, an HR and investigations consultancy. Kate shares her unique journey from policing to corporate HR and unpacks the complex challenges face...

22/10/2025

People often tell me, “You must have so much patience to do that kind of work.” They say it with a soft voice and a little head tilt. I know they mean it as a compliment, but they’ve got it wrong.

Patience is what you use when you’re waiting in line at the supermarket and the person ahead of you is paying in pennies. Patience is what you summon when your Wi-Fi goes down. Patience is about waiting for something to end.

Support work isn’t about waiting. It’s about being, being present, being responsive, being humble enough to realize that you’re not the main character in someone else’s story.

The idea that good support work is rooted in patience sells both the worker and the person they support short. It makes it sound like we’re enduring something, like the person with a disability is a test of our goodness.

The best support workers I’ve met don’t have halos of patience hovering over their heads. They have skills. They know how to listen beyond words. They notice tiny details, a shift in tone, a glance, a pause... and they adjust. They can turn frustration into collaboration. They know how to make space for someone’s independence without stepping in to “fix” everything.

Patience says, “I’ll wait for you to catch up.”
Good support says, “I’ll walk with you, at your pace, and learn the rhythm of your stride.”

So no, disability support work doesn’t take patience. It takes respect. It takes skill.
..

ID: Image shows a support worker pushing a lady who is sat in her wheelchair. A speech bubble from outside the image reads: You must be so patient! The disabled lady responds by saying: Thank you. Yes I am.

21/10/2025

I’m smiling from ear-to-ear! What author wouldn’t with the review I’ve just seen on the publishers site, lulu.com, of my book “𝗘𝗺𝗽𝗹𝗼𝘆𝗶𝗻𝗴 𝗖𝗮𝗿𝗲 𝗦𝘁𝗮𝗳𝗳 𝗶𝗻 𝗬𝗼𝘂𝗿 𝗛𝗼𝗺𝗲”. If you know anyone who receives direct payments to support care of themselves or a loved one, they may find this book useful…
“𝗔𝗻 𝗶𝗻𝗰𝗿𝗲𝗱𝗶𝗯𝗹𝘆 𝘂𝘀𝗲𝗳𝘂𝗹 𝗮𝗻𝗱 𝘀𝘂𝗰𝗰𝗶𝗻𝗰𝘁 𝗿𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗳𝗼𝗿 𝗳𝗮𝗺𝗶𝗹𝗶𝗲𝘀 𝗵𝗶𝗿𝗶𝗻𝗴 𝗰𝗮𝗿𝗲𝗿𝘀 𝗳𝗼𝗿 𝘁𝗵𝗲𝗶𝗿 𝗹𝗼𝘃𝗲𝗱 𝗼𝗻𝗲𝘀. 𝗛𝗮𝘃𝗶𝗻𝗴 𝗯𝗲𝗲𝗻 𝗶𝗻 𝘁𝗵𝗶𝘀 𝘀𝗶𝘁𝘂𝗮𝘁𝗶𝗼𝗻 𝗺𝘆𝘀𝗲𝗹𝗳, 𝗜 𝗼𝗻𝗹𝘆 𝘄𝗶𝘀𝗵 𝗜’𝗱 𝗵𝗮𝗱 𝗮𝗰𝗰𝗲𝘀𝘀 𝘁𝗼 𝘁𝗵𝗶𝘀 𝗲𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹𝗹𝘆 𝘄𝗲𝗹𝗹-𝗰𝗿𝗮𝗳𝘁𝗲𝗱 𝗴𝘂𝗶𝗱𝗲 𝗮𝘁 𝘁𝗵𝗲 𝘁𝗶𝗺𝗲. … “