Insight6 Sussex & Surrey

Insight6 Sussex & Surrey We believe customer service is critical to any business’ success no matter what the sector.

11/08/2026

The Hailsham Business Awards winners have been decided!

The judges' final deliberations took place at The Star hotel in Alfriston - with owner and Head Judge, Alex Polizzi.

Alex was joined by fellow judges Emma Pearce, from Lightning Fibre (headline sponsor), Paul Matthews from insight6 and Steve Pickering from Sussex Beds. They closely reviewed the mystery shopping reports for every finalist to assist with making their decisions.

Sam Beale, President of the Hailsham & District Chamber, joined the judges later for lunch and to thanked Alex for her fantastic support in the judging process.

Emma added "There were a number of categories where the finalists were incredibly close in scores, and we were blown away with some very impressive customer experience scores from the detailed mystery shop reports conducted by insight6."

All the winners will be revealed at the Awards Night on Friday 25 September at Blackstock Country Estate.

We’re getting closer to one of the biggest nights in Hailsham’s business calendar… and tickets won’t be around forever. Join us at Blackstock Country Estate on Friday 25th September for the Hailsham Business Awards 2026. 🏆

Tickets are just £55 per person, including your drinks reception, three-course meal and entertainment throughout the evening.

It’s set to be a fantastic opportunity to get dressed up, celebrate our finalists, catch up with the local business community and enjoy a brilliant night together.

🎟️ Limited availability means exactly that. Once they’re gone, they’re gone.
Don’t be the person asking for a ticket when we’ve sold out! 👀

📩 Email [email protected] today to secure your tickets.

Lightning Fibre Sussex Beds Insight6 Sussex & Surrey The Star Alfriston Hailsham News - Community Newspaper

02/04/2026

I’m delighted to be a part of the judging panel for the Hailsham & District Chamber of Commerce Business Awards!

I Love Receiving Feedback!It's confidence-boosting and makes me feel really good when what I do is valued or helpful. He...
19/01/2026

I Love Receiving Feedback!

It's confidence-boosting and makes me feel really good when what I do is valued or helpful. Here's some feedback that i have recently received.

"II liked how he put it into perspective for us to see from a customer POV rather than just how we see it. Very informative and helpful." -Ellie Chaplin-Haylett – Sales Associate-

Want to read more of what our clients are saying? Check out our Google Reviews here: https://bit.ly/4k6LVOr

If you're ready to elevate your customer experience, increase customer loyalty and drive growth, let’s have a conversation. As a Certified Customer Experience Professional, I'm here to support businesses of all sizes across all sectors!



I Love Receiving Feedback!It's confidence-boosting and makes me feel really good when what I do is valued or helpful. He...
05/01/2026

I Love Receiving Feedback!

It's confidence-boosting and makes me feel really good when what I do is valued or helpful. Here's some feedback that i have recently received.

"Its was engaging and it was useful to know how to for example how to introduce myself early in the conversation. Follow ups, always thought of them as being too pushy but now have a different view on them." -Abbigayle Carter – Sales Associate

Want to read more of what our clients are saying? Check out our Google Reviews here: https://bit.ly/4k6LVOr

If you're ready to elevate your customer experience, increase customer loyalty and drive growth, let’s have a conversation. As a Certified Customer Experience Professional, I'm here to support businesses of all sizes across all sectors!



I Love Receiving Feedback!It's confidence-boosting and makes me feel really good when what I do is valued or helpful. He...
26/12/2025

I Love Receiving Feedback!

It's confidence-boosting and makes me feel really good when what I do is valued or helpful. Here's some feedback that i have recently received.

"Thank you for today’s training session. I found it very interesting and helpful. It’s made me feel more comfortable with wanting to reach out to my customers for a follow up conversation." -Charlie Pain – Sales Associate

Want to read more of what our clients are saying? Check out our Google Reviews here: https://bit.ly/4k6LVOr

If you're ready to elevate your customer experience, increase customer loyalty and drive growth, let’s have a conversation. As a Certified Customer Experience Professional, I'm here to support businesses of all sizes across all sectors!



I Love Receiving Feedback!It's confidence-boosting and makes me feel really good when what I do is valued or helpful. He...
12/12/2025

I Love Receiving Feedback!

It's confidence-boosting and makes me feel really good when what I do is valued or helpful. Here's some feedback that i have recently received.

"Thank you for your time yesterday. I really enjoyed the session.
I'll make sure to keep my goals in mind moving forward!" -Kayleigh Hudspith – Sales Associate

Want to read more of what our clients are saying? Check out our Google Reviews here: https://bit.ly/4k6LVOr

If you're ready to elevate your customer experience, increase customer loyalty and drive growth, let’s have a conversation. As a Certified Customer Experience Professional, I'm here to support businesses of all sizes across all sectors!



I Love Receiving Feedback!It's confidence-boosting and makes me feel really good when what I do is valued or helpful. He...
25/11/2025

I Love Receiving Feedback!

It's confidence-boosting and makes me feel really good when what I do is valued or helpful. Here's some feedback that i have recently received.

"I enjoyed the training, and felt it very beneficial." -Cheryl Pegg – Sales Associate

Want to read more of what our clients are saying? Check out our Google Reviews here: https://bit.ly/4k6LVOr

If you're ready to elevate your customer experience, increase customer loyalty and drive growth, let’s have a conversation. As a Certified Customer Experience Professional, I'm here to support businesses of all sizes across all sectors!



I Love Receiving Feedback!It's confidence-boosting and makes me feel really good when what I do is valued or helpful. He...
11/11/2025

I Love Receiving Feedback!

It's confidence-boosting and makes me feel really good when what I do is valued or helpful. Here's some feedback that i have recently received.

"Thank you for your time and expertise for yesterday’s workshop. I found it very enjoyable and thought provoking. It was extremely helpful having an open discussion with everyone involved to hear how different people deal with similar situations.

Once again, thank you for taking the time to spend with us and taking us through everything." -Chris Jones – Sales Associate

Want to read more of what our clients are saying? Check out our Google Reviews here: https://bit.ly/4k6LVOr

If you're ready to elevate your customer experience, increase customer loyalty and drive growth, let’s have a conversation. As a Certified Customer Experience Professional, I'm here to support businesses of all sizes across all sectors!



What a treat!! Yesterday I had the pleasure of being a guest on “An Unorthodox CEO” the wonderful podcast series hosted ...
29/10/2025

What a treat!!

Yesterday I had the pleasure of being a guest on “An Unorthodox CEO” the wonderful podcast series hosted by the fabulous Steve Pickering, CEO at Sussex Beds and produced by super producer Victoria Cole.

If you haven’t yet tuned in to the pod, it’s unfiltered, natural and a heartwarming listen each week.

In this episode we chatted about the importance of CX (Customer Experience) and why businesses should be using it as their USP, as well as life in business in general.

I even left Steve and Victoria with a personalised gift to mark the occasion, and help make it memorable.

If you fancy a listen, you can find the episode here: https://podcasts.apple.com/gb/podcast/an-unorthodox-ceo/id1809984181?i=1000734002947

I Love Receiving Feedback!It's confidence-boosting and makes me feel really good when what I do is valued or helpful. He...
01/10/2025

I Love Receiving Feedback!

It's confidence-boosting and makes me feel really good when what I do is valued or helpful. Here's some feedback that i have recently received.

"Paul communicated really well and kept us updated on the feedback we were receiving and at the end of the project, we received a clear and concise report of the findings. I would have no hesitation in recommending Paul at insight6 to other businesses that are looking to undertake research or gather feedback from their customers." -Nicola Tatum

Want to read more of what our clients are saying? Check out our Google Reviews here: https://bit.ly/4k6LVOr

If you're ready to elevate your customer experience, increase customer loyalty and drive growth, let’s have a conversation. As a Certified Customer Experience Professional, I'm here to support businesses of all sizes across all sectors!



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