Phil Brown Consultancy

11/03/2022

My daughter switched her heating and hot water to a ground source heat pump in January. Previously her heating was using Calor gas, As part of the switch she has had under floor heating installed throughout her barn conversion. At the time it seemed a very expensive switch but with the massive hike in gas prices and the possibility of supply shortages it was a timely decision....

My daughter switched her heating and hot water to a ground source heat pump in January. Previously her heating was using Calor gas, As part of the switch she has had under floor heating installed t…

03/12/2021

my latest post

26/11/2021

as part of the approach to achieving certification to ISO14001, the International Environmental Management Standard, companies have to carry out an environmental aspect impact audit. For most companies this means they have to assess their impact on 6 areas of risk. These are;- (1) Emissions to air; (2) releases to water; (3) production of waste materials; (4) Land contamination; (5) use of raw materials and natural resources including energy and water and (6) local community issues such as noise and light pollution....

as part of the approach to achieving certification to ISO14001, the International Environmental Management Standard, companies have to carry out an environmental aspect impact audit. For most compa…

22/10/2021

Compared with the demand for ISO9001 certification there is a much lower demand for ISO14001 certification. Why is this? With the requirement of the ISO14001 Standard that a full environmental impact audit is carried out to assess the areas where companies have most affect on the environment I would have expected companies to go for ISO14001 certification as a means of demonstrating to their customers and other stakeholders in thee business their commitment to the environme evnt....

Compared with the demand for ISO9001 certification there is a much lower demand for ISO14001 certification. Why is this? With the requirement of the ISO14001 Standard that a full environmental impa…

23/07/2021

When the 2015 versions of ISO9001 and 14001 were published the framework used for all new versions of ISO standards was unified. This meant that an integrated management system covering both ISO9001 and ISO14001 (including the more recently issued ISO45001) could be implemented for both those companies going for initial certification and also companies already certified to both these standards....

When the 2015 versions of ISO9001 and 14001 were published the framework used for all new versions of ISO standards was unified. This meant that an integrated management system covering both ISO900…

08/07/2021

The drive to replace all fossil fuelled vehicles with electric power drive systems is hiding a number of issues that will need to be resolved. First is the supply of rechargeable batteries and the supply of of Lithium and Cobalt to manufacture them. As these batteries are likely to gradually reduce their power storage capacity over a time period of not more than 5 years what will be the costs of recycling the scrap batteries?...

The drive to replace all fossil fuelled vehicles with electric power drive systems is hiding a number of issues that will need to be resolved. First is the supply of rechargeable batteries and the …

13/05/2021

I am often asked by my clients why they need to have a register of approved suppliers. It is important to remember that ISO9001 applies to all sizes of business from the 1 man operations, SMEs and larger companies Whilst it may not be relevant for small companies in which only one person is responsible for Purchasing, these companies are aiming to grow the business and in doing so the number of employees grows also....

I am often asked by my clients why they need to have a register of approved suppliers. It is important to remember that ISO9001 applies to all sizes of business from the 1 man operations, SMEs and …

28/04/2021

The targets set by the PM to have net zero carbon by various dates in the not too distant future are all very newsworthy but do the MPs really understand the concept. These targets may sound realistic but if the implications and costs of the actions that will have to be taken to get even close to the target were clearly identified to and understood by the general public then the vast majority would be horrified....

The targets set by the PM to have net zero carbon by various dates in the not too distant future are all very newsworthy but do the MPs really understand the concept. These targets may sound realis…

13/04/2021

As part of the requirements for ISO9001 2015, Section 6 is entitled Planning and Section 6.1 is entitled "Actions to address risks and opportunities". There are two areas of risk; firstly strategic risks and secondly process risks. Companies have to identify the different types of risks that fall into these categories and assess both the likelyhood that an identified risk will happen and the impact of the risk....

As part of the requirements for ISO9001 2015, Section 6 is entitled Planning and Section 6.1 is entitled “Actions to address risks and opportunities”. There are two areas of risk; first…

07/04/2021

It is not only important that companies handle customer complaints professionally but they identify the root cause(s) of complaints and that taking action to eliminate the cause(s) does reduce the adverse costs of complaints to the business and improves customer satisfaction and trust. In ISO9001 2015 section 10.2 there are clearly described procedures for dealing with customer complaints. these involve ;1)recording individual details for every complaint; 2) reacting to and investigating the complaint; 3) identifying the root cause(s) of the complaint;4) taking action to eliminate the root cause(s) and checking that no other products or services are also affected and 5) notifying the customer that the problem has been dealt with and suitable recompense has been given to the customer....

It is not only important that companies handle customer complaints professionally but they identify the root cause(s) of complaints and that taking action to eliminate the cause(s) does reduce the …

11/03/2021

these 2 management standards are international recognised standards which are designated EuroNorm standards in Europe. Because they are international standards there have been no changes resulting from the completion of Brexit. The current versions of these Standards were launched in 2015. ISO9001 2015 is a Quality and Business management standards which is used to check that companies have processes in place which ensure the company is in control in a range of different areas of the business....

these 2 management standards are international recognised standards which are designated EuroNorm standards in Europe. Because they are international standards there have been no changes resulting …