Orion Callcentre

08/09/2025

How to turn every call into revenue: The outsourcing approach that works.
We're not just a service provider - we're an extension of your team.

15/08/2025

Feeling the Friday Rush! 🎉
As many wind down, we rev up. Weekends are prime time for customer needs:
🚕 Taxi firms - Friday nights are buzzing
🍕 Restaurants - Weekend orders shape your week
🛒 E-commerce - Saturday shoppers act fast
🏨 Hotels - Weekend bookings round the clock

Our team is primed to tackle the weekend surge:
✅ No missed calls
✅ No revenue losses
✅ No upset customers

Wishing everyone an amazing weekend! See you on the other side of a successful weekend💪

13/08/2025

🚨 MYTH: "AI agents are replacing human customer service"

🎯 REALITY: The smartest companies are using BOTH strategically

Let me break down the actual numbers:

📊 CUSTOMER PREFERENCES:
- 86% want the OPTION to speak with humans
- 71% will leave a brand after bad bot experience
- 64% prefer human agents for complex issues
- Only 37% trust AI for important problems

💰 BUSINESS IMPACT:
AI-only approach = Higher churn rates
Human outsourcing = Better retention
Hybrid approach = Best ROI

🔥 HERE'S WHAT WORKS:
1️⃣ AI handles simple, repetitive tasks
2️⃣ Humans handle everything that requires thinking
3️⃣ Seamless handoff between both
4️⃣ 24/7 availability with human backup

🌍 OUTSOURCED TEAMS give you:
✓ Human intelligence at AI prices
✓ Cultural understanding
✓ Emotional intelligence
✓ Problem-solving skills
✓ Relationship building

Stop choosing between AI and humans. Use both wisely.

What's been YOUR experience? AI champion or human advocate? 💭

Book appointments easily with iClerk. Our smart scheduling system helps businesses manage bookings, availability, and clients seamlessly.

12/08/2025

🎉🎉 𝙃𝙖𝙥𝙥𝙮 𝘽𝙞𝙧𝙩𝙝𝙙𝙖𝙮 𝗧𝗼 𝗼𝘂𝗿 𝗮𝗺𝗮𝘇𝗶𝗻𝗴 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 𝗨𝘀𝗺𝗮𝗻,
𝙁𝙧𝙤𝙢 𝙖𝙡𝙡 𝙤𝙛 𝙩𝙝𝙚 𝙊𝙧𝙞𝙤𝙣 𝙏𝙚𝙖𝙢!! 🎉🎉

𝗛𝗼𝗽𝗲 𝘆𝗼𝘂 𝗵𝗮𝘃𝗲 𝗮 𝘄𝗼𝗻𝗱𝗲𝗿𝗳𝘂𝗹 𝗱𝗮𝘆🥳

11/08/2025

🟠 𝙊𝙪𝙧 𝙩𝙚𝙖𝙢 𝙤𝙛 𝙨𝙠𝙞𝙡𝙡𝙚𝙙 𝙙𝙚𝙫𝙚𝙡𝙤𝙥𝙚𝙧𝙨 𝙖𝙣𝙙 𝙙𝙞𝙜𝙞𝙩𝙖𝙡 𝙢𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙚𝙭𝙥𝙚𝙧𝙩𝙨 𝙬𝙤𝙧𝙠 𝙘𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙞𝙫𝙚𝙡𝙮 𝙩𝙤 𝙚𝙣𝙨𝙪𝙧𝙚 𝙚𝙫𝙚𝙧𝙮 𝙥𝙧𝙤𝙟𝙚𝙘𝙩 𝙚𝙭𝙘𝙚𝙚𝙙𝙨 𝙚𝙭𝙥𝙚𝙘𝙩𝙖𝙩𝙞𝙤𝙣𝙨.

We don't just build software; we create complete ecosystems that drive business growth and operational excellence.
Whether you're a startup looking to establish your digital presence or an established business seeking to modernise your operations, XIOTS has the expertise, proven solutions, and passion to help you succeed.

11/08/2025

ORION's 24/7 team ensures every ring becomes revenue. 150+ staff ready now.

10/08/2025

🎉🎉 𝙃𝙖𝙥𝙥𝙮 𝘽𝙞𝙧𝙩𝙝𝙙𝙖𝙮 𝘼𝙮𝙢𝙖𝙣,
𝙁𝙧𝙤𝙢 𝙖𝙡𝙡 𝙤𝙛 𝙩𝙝𝙚 𝙊𝙧𝙞𝙤𝙣 𝙏𝙚𝙖𝙢!! 🎉🎉

08/08/2025

🔵 "𝙀𝙖𝙘𝙝 𝙖𝙣𝙙 𝙚𝙫𝙚𝙧𝙮 𝙘𝙡𝙞𝙚𝙣𝙩 𝙩𝙝𝙖𝙩 𝙘𝙤𝙢𝙚𝙨 𝙩𝙤 𝙪𝙨 𝙬𝙤𝙧𝙠𝙨 𝙙𝙞𝙛𝙛𝙚𝙧𝙚𝙣𝙩𝙡𝙮. 𝙎𝙤 𝙗𝙮 𝙞𝙣𝙘𝙤𝙧𝙥𝙤𝙧𝙖𝙩𝙞𝙣𝙜 𝙤𝙪𝙧 𝙙𝙚𝙙𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙞𝙣𝙩𝙤 𝙚𝙫𝙚𝙧𝙮𝙩𝙝𝙞𝙣𝙜 𝙬𝙚 𝙙𝙤, 𝙩𝙝𝙚 𝙬𝙖𝙮 𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙘𝙝𝙤𝙤𝙨𝙚 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙞𝙨 𝙖𝙡𝙬𝙖𝙮𝙨 𝙚𝙡𝙚𝙫𝙖𝙩𝙚𝙙. 𝙄𝙩’𝙨 𝙬𝙝𝙮 𝙬𝙚’𝙧𝙚 𝙥𝙧𝙤𝙪𝙙 𝙩𝙤 𝙗𝙚 𝙙𝙞𝙛𝙛𝙚𝙧𝙚𝙣𝙩."

Enhance your customer service with fast call responses and 24/7 support, ensuring that your clients always receive prompt, professional assistance.

07/08/2025

🔷 𝙊𝙪𝙧 𝙁𝙖𝙣𝙩𝙖𝙨𝙩𝙞𝙘 𝙋𝙖𝙧𝙩𝙣𝙚𝙧𝙨 𝘼𝙩 𝘾𝙤𝙢𝙢𝙨 𝙎𝙤𝙪𝙧𝙘𝙚 𝘾𝙖𝙣 𝙎𝙪𝙥𝙚𝙧𝙘𝙝𝙖𝙧𝙜𝙚 𝙔𝙤𝙪𝙧 𝘽𝙧𝙤𝙖𝙙𝙗𝙖𝙣𝙙!

𝙎𝙪𝙥𝙚𝙧 𝙁𝙖𝙨𝙩 𝘽𝙧𝙤𝙖𝙙𝙗𝙖𝙣𝙙 is a flexible, cost-effective solution for modern digital connectivity without the need for an active landline, providing a streamlined approach to internet access.
Super Fast Broadband broadband also improves on older technologies by reducing latency, which helps with online gaming, video calls, and other real-time applications.

06/08/2025

🔵 𝙈𝙖𝙭𝙞𝙢𝙞𝙨𝙚 𝙥𝙧𝙤𝙛𝙞𝙩 in your Private Hire Company with Orion's talent pool!

We source & connect top talent, providing reliable & cost-saving solutions for you business.
Your dedicated team for a smooth journey!

05/08/2025

🟠 𝗢𝘂𝗿 𝗔𝗺𝗮𝘇𝗶𝗻𝗴 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀 𝗔𝘁 𝗫𝗶𝗼𝘁𝘀 𝗔𝗿𝗲 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘀!

At XIOTS, our mission is clear - To deliver high-quality, customer-focused software development, website design, mobile application development, and digital marketing services to businesses across the UK and worldwide. We believe that every company deserves access to cutting-edge technology solutions that drive growth and success.

01/08/2025

🎉🎉 𝙃𝙖𝙥𝙥𝙮 𝘽𝙞𝙧𝙩𝙝𝙙𝙖𝙮 𝙎𝙝𝙖𝙠𝙚𝙚𝙗,
𝙁𝙧𝙤𝙢 𝙖𝙡𝙡 𝙤𝙛 𝙩𝙝𝙚 𝙊𝙧𝙞𝙤𝙣 𝙏𝙚𝙖𝙢!! 🎉🎉