Call Connect Virtual Services

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Call Connect Virtual Services Call handling and clinic management service. Small team who are passionate about customer service. We offer personality with professionalism.

Call Connect are a small team who are passionate about customer service. As we all work from home, we do not have the same “call centre” background noise with the added benefit that we can hear your caller, but your caller can also hear us. All callers will be treated as people, with empathy, with compassion and we will always use our initiative where required.

20/10/2026

📞 We’re more than call answering…

Call Connect Virtual Services has grown.

For years, we’ve been helping busy clinics make sure their patients are answered by a real person when the phone rings.

But we know the phone is only one of the things competing for your time.

 There’s the overflowing inbox.
 The patients who need following up.
 The unpaid invoices that need chasing.
 The recalls you keep meaning to get around to.
 The insurance claims.
 The reviews.
 The admin that somehow keeps multiplying when nobody is looking. 👀

So we’ve expanded the ways we can support you.

⚙️ Admin One
Inbox management, patient follow-ups, transcription and those everyday admin jobs that eat into your time.

💷 Money One
Payment collection, insurance billing, debt chasing and Direct Debit administration.

💙 Patient One
Patient recalls and reactivation, DNA follow-up and review requests — helping you stay connected with your patients.

☎️ Reception & Holiday One
Flexible call handling when your receptionist is off sick, on holiday, at a conference — or when you simply need another pair of hands.

And, of course, our established call answering service is still right at the heart of what we do.

You don’t necessarily need another employee.

Sometimes you just need somebody reliable to pick up the pieces you don't have time to deal with.

You step away. We step in.

If there’s a part of running your clinic that is taking up far more of your time than it should, drop us a message.

There’s a good chance we can help. ⚙️

Call now to connect with business.

31/07/2026

I can't believe it's been a week already since Vic and I jumped out of a perfectly good aeroplane! 🪂

We'd like to say a massive thank you to everyone who sponsored us for last Saturday's skydive in support of Medical Detection Dogs.

Together, Vic and I raised an incredible £760, and as part of the wider skydive team, an amazing £50,401 has been raised for this wonderful charity. We are absolutely blown away by everyone's generosity and support.

Every donation helps Medical Detection Dogs continue their life-changing work, and we couldn't have done it without you.

If you were thinking about donating but haven't had the chance yet, it's not too late.

From the bottom of our hearts... thank you. ❤️

🪂🐶

Call now to connect with business.

🪂 The countdown is officially on... 🪂In less than two weeks, Vic and I will be taking on one of the biggest challenges w...
13/07/2026

🪂 The countdown is officially on... 🪂

In less than two weeks, Vic and I will be taking on one of the biggest challenges we've ever faced – a charity skydive in support of Medical Detection Dogs. 💙🐶

Now, anyone who knows me will know that voluntarily jumping out of a perfectly good aeroplane has never been on my bucket list... but here we are! 😂

We're incredibly proud to be supporting such an amazing charity, whose dogs help change and save lives every single day, and we'd be so grateful for any support you can give.

💙 If you'd like to sponsor us, you can donate here:
👇 https://www.justgiving.com/page/nic-slaven-1?utm_medium=FA&utm_source=CL

We'll be sharing our journey along the way, including photos, videos and (if technology behaves itself!) a few Facebook Lives from the airfield before we take the leap, so keep an eye on our page and come along for the ride with us.

Thank you so much to everyone who has already supported and encouraged us. Your messages really do mean the world.

Now... if anyone needs me, I'll be trying very hard not to think about just how high 13,000 feet actually is! 😳😂


Help Nic and Vic raise money to support Medical Detection Dogs

So… Vic has somehow convinced me to sign up for a charity skydive on Saturday 25th July with one of our lovely clients, ...
28/04/2026

So… Vic has somehow convinced me to sign up for a charity skydive on Saturday 25th July with one of our lovely clients, Ashgrove Health … still not entirely sure how that happened 😅

We’re doing it in support of Medical Detection Dogs 🐾 — a charity that does incredible work and is very close to their hearts (and let’s be honest… anything involving dogs has me saying yes!)
If you’d like to support us, we’d be so grateful for any donation, big or small 💙

Click on the link below and scroll down until you see our link and click on the "donate now" button, thank you so much.

Help Nic and Vic raise money to support Medical Detection Dogs

08/01/2026
11/12/2025

Stuck for a Christmas gift for someone who already has everything?

Why not treat them to something they will really appreciate this year - happy, pampered feet! 🎄✨

City Chiropody gift vouchers are now available and make the perfect thoughtful present. Just get in touch to find out more.

Relaxing is usually the first thing to go when you’re running a business.But it doesn’t have to be that way.We handle th...
15/08/2025

Relaxing is usually the first thing to go when you’re running a business.

But it doesn’t have to be that way.

We handle the admin, the calls, the inbox chaos — so you can focus on your clients and take a real break now and then.

You’ve earned it. 💆‍♀️💼

07/08/2025

A huge win for Independent Aesthetic Practitioners.

Finally, the fear-mongering can stop. So many in the industry – especially women, single parents, and breadwinners – have built compliant, licensed, insured businesses from the ground up.

Well done to practitioners like my client Nita McEvoy: experienced, talented, and fully licensed.

She isn’t going anywhere.

Our work is safe, our clients are loyal, and our businesses are intact.

Onwards and upwards. I look forward to helping you all build your businesses to thrive more, now that there is clarity and you are not going anywhere!

Address

Blackpool
FY43AG

Opening Hours

Monday 8:30am - 6:30pm
Tuesday 8:30am - 6:30pm
Wednesday 8:30am - 6:30pm
Thursday 8:30am - 6:30pm
Friday 8:30am - 6:30pm
Saturday 9am - 12:30pm

Telephone

+441253966277

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