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Tuesday 9am - 5:30pm Thursday 8:30am - 6pm

EDivert Chi

Name: EDivert Chi
Address: 5 Imperial Court, 107 Victoria Drive, Bognor Regis, PO212DH, GB
Telephone: +441243767367
Price range: $

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Small Business Support Specialist - Telephone Answering, Live Web Chat, Customer Service journey

22/10/2026

Overflow calls dont mean youre failing. They usually mean youre growing.

That's what we're helping Island Gas & Plumbing with right now: a simple, reliable first-call customer service model that supports their engineers and office team when the phones get busy.

What it looks like in practice

* Calls answered promptly during peak times

* The right details captured the first time

* Messages passed through quickly so the team can call back and book work

* Engineers stay focused on the job in front of them

If youre a trades business in West Sussex or Hampshire and youre seeing more calls than your team can comfortably handle, overflow support is a practical way to scale without adding pressure.

Want to talk it through?

email: [email protected] |

Call@ 01243 767 367 |

Blog: https://www.edivert.co.uk/blog/how-edivert-supports-island-gas-plumbing-with-overflow-calls-and-customer-service

20/10/2026

When a trades business is flat out, missed calls are rarely a “phone problem”. They’re usually a sign you’re busy doing the work.

We’re proud to support Island Gas & Plumbing (Hayling Island to Chichester) with overflow call handling and customer service support, so enquiries are picked up quickly and details are captured properly first time. 📞✅

That means:
🔸 Fewer lost jobs to “the next company that answers”
🔸 Less chasing for updates
🔸 Less pressure on the office team
🔸 Engineers stay on the tools

If your phones are ringing off the hook and you want a reliable overflow layer that feels like part of your team, let’s talk.

📩 [email protected] | ☎️ 01243 767 367 | 🌐 edivert.co.uk

17/10/2026

Most business owners start the day with a plan… then the day happens.

Calls. Customers. Staff questions. Admin. Decisions. Firefighting.

And before you know it, the thing you meant to move forward hasn’t moved at all.

I’ve just published a short blog on the idea of a “business copilot” — the kind of support that helps owners get clarity, focus and momentum (without someone taking over).

Read it here: https://www.edivert.co.uk/blog/blog-a-business-copilot-for-owners-who-are-carrying-too-much

15/10/2026

If you're running a business and feeling stretched, it's usually not because you lack ideas.

It's because you're carrying too much:
* too many decisions
* too many priorities competing
* too much day-to-day noise

I've written a blog on what a business copilot can do for an owner (clarity, planning, accountability, better decisions) and why the right support around you matters. This was after I met Jeremy Garrard for a long chat.

Read the blog: https://www.edivert.co.uk/blog/blog-a-business-copilot-for-owners-who-are-carrying-too-much

13/10/2026

One of the highest hidden costs in a small business is owner overload!

When you're stretched thin, it shows up as:
* missed calls
* slower replies
* follow-ups that don't happen
* admin piling up

At eDivert, we help take pressure off with practical support (answering phones & live chat, admin).

I recently had a long chat with Jeremy Garrard and have just shared a blog on how he, as a "business copilot", can be a game-changer for busy owners.

Read it here: https://www.edivert.co.uk/blog/blog-a-business-copilot-for-owners-who-are-carrying-too-much

09/10/2026

📞 Quick question for UK SMEs: when was the last time you reviewed your phone setup?

Most businesses only notice telephony problems when something breaks: dropped calls, poor audio, missed transfers, or customers hanging up.

That’s why we’ve shared a short piece on how eDivert and Wintercomms work together to keep calls answered and service consistent, even when things get busy.

Read the article here: https://www.linkedin.com/pulse/how-edivert-wintercomms-work-together-telephony-keeps-stewart-dunne-v7sve

If you want a simple checklist of what to look for in a reliable SME phone system, comment “CHECKLIST” and I’ll get Stuart to pop it over. ✅

07/10/2026

🤝 How eDivert and Wintercomms Work Together: Telephony That Keeps UK SMEs Answering Every Call

Reliable telephony is the backbone of great call answering. It’s what keeps calls clear, routing smooth, and clients confident that every enquiry is handled professionally.

We’ve put together a quick article on how eDivert and Wintercomms work together, and why the right setup makes such a difference day to day.

Read it here: https://www.linkedin.com/pulse/how-edivert-wintercomms-work-together-telephony-keeps-stewart-dunne-v7sve

If you’re reviewing your phone system (or you’re not sure what you’ve got!), happy to share what we look for to keep things reliable and scalable.

30/09/2026

📞 When you run a busy local service business, the phone doesn’t stop.

Calls come in while you’re on a job, driving between sites, or deep in a repair that needs your full attention. And when customers can’t get through, they don’t always try again.

That’s why we’re proud to be supporting Island Gas & Plumbing (Hayling Island to Chichester) with overflow call handling and customer service support.

Overflow calls aren’t a sign something is wrong. They’re often a sign the business is doing well.
But missed calls can still mean:
✅ lost jobs to the next company that answers
✅ longer waits for updates
✅ extra pressure on the office team
✅ more interruptions for engineers on-site

If you’re a trades business in West Sussex or Hampshire and you’re seeing more calls than your team can comfortably handle, we can help you put a similar model in place.

Message us “OVERFLOW” and we’ll talk it through. 😊

28/09/2026

📞 Missing calls is expensive.

If you only need cover at busy times, a full-time receptionist can feel like overkill.

With eDivert, you can:
✅ Only pay for what you use
✅ Stay flexible month to month
✅ Keep your customer experience professional (UK-based team)

Want to see what pay-as-you-go call answering could look like for your business?

📧 [email protected] | 📞 01243 767 367 | 🌐 https://edivert.co.uk

😊

20/09/2026

Feel like you are doing 10 jobs at once?

Admin overload is real, especially when you are running a small business. The quickest win is often taking the phones and the day-to-day tasks off your plate.

eDiverts UK-based team can handle:
~ Call answering + message taking
~ Appointment booking
~ Virtual PA/admin support

And because we offer pay-as-you-go, you're not locked into a big monthly commitment.

Want to talk through what you could outsource first?

Message us or call 01243 767 367.

60a

Address

5 Imperial Court, 107 Victoria Drive
Bognor Regis
PO212DH

Opening Hours

Tuesday	9am - 5:30pm
Thursday	8:30am - 6pm

Telephone

+441243767367

Website

https://www.edivert.co.uk/chichester/

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