12/02/2018
Best and worst energy companies 2018 revealed Npower is bottom, while smaller gas and electricity suppliers top the table By Sarah Ingrams 17 Jan 2018 Share on Facebook Share on Twitter Share by email Utility Warehouse is this year’s top-scoring energy supplier, according to our survey of nearly 9,000 customers, while the Big Six firms are to be found lower down the rankings once again. Newcomer Octopus Energy is the only gas and electricity firm to be a Which? Recommended Provider for 2018. The biggest energy company survey of its kind, this year it has results for 31 energy companies in England, Scotland and Wales. It reveals what nearly 9,000 of their customers really think of their gas and electricity supplier – and is a unique guide to help you find the best firm for you. The Big Six energy firms did poorly this year, compared with smaller firms. We found that just a third of their customers (32%) say they are very satisfied, compared with 52% of medium energy companies’ customers and 45% of small suppliers’ customers. Read on to find out why customers love Utility Warehouse, see which other firms join Npower at the bottom of the table and discover how Octopus Energy became a Which? Recommended Provider. See the full results – we reveal the best and worst energy companies of 2018.
Read more: https://www.which.co.uk/news/2018/01/best-and-worst-energy-companies-2018-revealed/ - Which?
The 2018 Which? energy satisfaction survey results are in! See the best and worst gas and electricity firms, from 31 energy companies rated.