Thrivehrm Limited

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Helping SMEs with people issues by providing pragmatic solutions ┃ Project Support ┃AD-Hoc Support ┃ Retained Services ┃ Talent Management & Succession Planning ┃ HR Coaching & Mentoring ┃ Management Development

“Can we just get rid of them?” 🤔 It’s a question I’ve heard more than once over the years, and it is usually followed by...
04/09/2026

“Can we just get rid of them?” 🤔

It’s a question I’ve heard more than once over the years, and it is usually followed by something along the lines of, "They've been like this for months." Now that's the point I usually ask, "What happened during those months?"

Did anyone tell them there was a problem? Did anyone set clear expectations? Did anyone actually manage their performance? Or did everyone quietly put up with it and hope it would somehow sort itself out?

By the time HR gets involved, the manager is completely fed up. They want the problem solved, preferably immediately. In the meantime, the employee has no idea that things have reached breaking point.

That's not a great position for anyone to be in. Whilst difficult conversations are uncomfortable, avoiding them can cause far greater complications six months down the line. And, as much as I'd love one, no magic HR wand can fix the issue by the end of the week. 🪄

So here's my question: why do businesses tolerate something for six months and then suddenly want it fixed?

❓️ Do you ever judge a book by its cover?I did once, a few years ago.I met an employee who had been described to me as "...
03/09/2026

❓️ Do you ever judge a book by its cover?

I did once, a few years ago.

I met an employee who had been described to me as "difficult". Apparently, they questioned everything, weren't enthusiastic about changes happening in the business, and pushed back on their manager.

Consequently, I went into the first conversation with them expecting, well, a difficult employee. But they weren't.

They were frustrated. And actually, once I listened properly, quite a lot of what they had to say made sense. They'd worked there for years. They knew the customers. They knew which processes worked and which ones only looked good on a spreadsheet. But somewhere along the line, asking "why are we doing this?" had started to be interpreted as negativity.

Were they perfect in how they communicated it? Absolutely not. They were definitely a little rough around the edges. But they weren't the problem I was expecting to find. In fact, some of their observations and questions highlighted exactly what the business needed.

It was a good reminder. When somebody gets labelled as difficult, negative, or not a team player, find out what happened before the label was applied. Sometimes there's a much more interesting story underneath it.

Have you ever completely changed your mind about someone you worked with?

Wishing everyone a lovely Bank Holiday weekend! ☀️💛What have you got planned? A little adventure? Catching up with frien...
28/08/2026

Wishing everyone a lovely Bank Holiday weekend! ☀️💛

What have you got planned? A little adventure? Catching up with friends and family? Getting a few jobs done around the house? Or, maybe, just putting your feet up and enjoying a well-earned rest?

Whatever you decide, I hope it's a good one!

Here’s to a few days to slow down, switch off and enjoy the little things.

Have a wonderful weekend, everyone! 😊

Tracey here, with another weekly factsheet.Are your Managers playing favourites?Your knee-jerk reaction might be to cate...
24/08/2026

Tracey here, with another weekly factsheet.

Are your Managers playing favourites?

Your knee-jerk reaction might be to categorically deny this, but read through the sheet first.

Fair doesn't necessarily mean treating everyone the same, but employees must understand the reasons why decisions are different for some. Managers need to explain them and justify them.

Inconsistency can quickly damage trust, morale and engagement.

Feel free to download a copy, or drop me a message if you would like to discuss this or any of the other issues raised in my weekly factsheets.

Happy World Entrepreneurs’ Day! 🚀As an HR consultancy working with SMEs, we get to see another side of entrepreneurship....
21/08/2026

Happy World Entrepreneurs’ Day! 🚀

As an HR consultancy working with SMEs, we get to see another side of entrepreneurship.

The late nights.
The difficult decisions.
The hiring decisions.
The people challenges.
The moments when you have to figure it out as you go.

And behind every growing business are people who play a huge part in making that growth possible. That's why good HR matters. It's about helping entrepreneurs build teams they can trust, create workplaces where people want to stay, and have the confidence to deal with people challenges when they arise.

So today, we're celebrating the entrepreneurs who are building businesses, creating jobs and making things happen.

Happy World Entrepreneurs’ Day! 👏

19/08/2026

People don't always leave because they are unhappy about their pay.

Of course, salary matters. But it's not always the reason someone decides to move on. Sometimes, it's the things that don't show up on a payslip:

COMMUNICATION:
They don't feel informed, listened to or included.

DEVELOPMENT:
They can't see where their role could take them or how they can progress.

RECOGNITION:
They consistently go above and beyond, but don't feel their contribution is noticed.

LEADERSHIP:
They don't feel supported, valued or effectively managed.

For SMEs, this is actually good news, because you don't necessarily need a huge HR budget or expensive employee benefits to improve retention.

Sometimes, it's about having better conversations, recognising good work, providing opportunities to develop and making sure your managers are equipped to lead.

Your people want to feel valued, supported and able to grow.

Tell me in the comments: what do you think is the biggest reason people leave a business?

Music credit: Sadness - Alban Gogh

Redundancy doesn't start when you sit down with an employee and say, "We need to talk."The risk often starts much earlie...
17/08/2026

Redundancy doesn't start when you sit down with an employee and say, "We need to talk."

The risk often starts much earlier.

📉 Sales are falling
💷 Costs are increasing
👥 Workloads are changing
🔄 Roles are evolving
📊 The business structure no longer fits

By the time redundancy becomes the obvious option, you may have already missed opportunities to plan, restructure or explore alternatives.

That's why proactive workforce planning matters.

I've created this helpful factsheet for you to download for future reference, because the earlier you identify the risk, the more options you have. If you need any further advice, please drop me a message.

— Tracey, ThriveHRM

14/08/2026

As business owners, we often focus on what's next. But today I want you to reflect on your week.

Celebrate the small wins you have achieved; after all, recognition costs nothing and is a great morale booster, especially before the weekend!

Have a great weekend, everyone! 😁

Music Credit: Great Day - Romarecord1973

Do you really understand the different generations in your workplace?Today’s workforce can include people at very differ...
12/08/2026

Do you really understand the different generations in your workplace?

Today’s workforce can include people at very different stages of their careers, with different experiences, expectations and ways of communicating.

However, managing different generations isn't about putting people into boxes:

Not every younger employee wants flexible working.

Not every older employee struggles with technology.

Not every employee wants the same type of feedback, development or recognition.

The best managers take the time to understand the individual, rather than making assumptions based on their age.

A multigenerational workforce can actually be one of your biggest strengths, bringing together experience, fresh ideas, different perspectives and valuable skills.

My latest factsheet offers advice on managing different generations in the workplace to help different generations work, learn and thrive together.

Feel free to download a copy or get in touch if you would like to learn more.

🚩 Five workplace red flags you shouldn't ignore• High staff turnover• Increasing sickness absence• Managers avoiding dif...
07/08/2026

🚩 Five workplace red flags you shouldn't ignore

• High staff turnover

• Increasing sickness absence

• Managers avoiding difficult conversations

• Low morale

• Poor communication

These rarely happen overnight.

They're often early warning signs that your people need more support.

Message me if you need HR support for your business.

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9 Heol Y Cwrt
Bridgend
CF334AX

Opening Hours

Monday 8am - 5am
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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