Resolve Workplace Mediation

Name: Resolve Workplace Mediation
Address: C5 North Road, Bridgend, CF313TP, GB
Telephone: +447498360677

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Resolve Workplace Mediation

Workplace Mediation is the alternative to grievances that actually work and we achieve this every day

30/03/2025

Happy Mother’s Day to possibly the best unofficial mediators in the world! Sometimes being a mother of two or more can feel like dealing with endless conflict. My 20 month old son once put a toy tractor in his newborn sister’s pram but obviously she didn’t play with it. It seemed to take them until their 20’s to get on as a result. As a mediator we help the parties identify the root cause of the (tractor!) to make a meaningful resolution possible.
# mediation

04/10/2024

😊 On we encourage anyone facing or dealing with conflict in the workplace to consider mediation as a solution.

😊 Unlike grievances, mediation supports and encourages meaningful discussion to achieve a resolution that works for both parties and can literally change the course of a difficult working relationship.

😊 If you want smiles that last longer than it takes for the door to close on the grievance meeting room, you need mediation.

24/09/2024

According to a recent CIPD report, only a third of people who have experienced conflict at work feel it has been effectively resolved.
What does that mean for the employer? Well it's not good - reduced morale, unengaged members of the team, lower productivity, higher turnover of staff, greater absenteeism, recruitment difficulties and, of course, the risk of a claim from an aggrieved employee.
Grievances rarely lead to effective resolution of conflict but there is an alternative with a much higher success rate. Mediation gets to root of the problem within a safe place where both parties can explore their feelings and has a much better chance of achieving long term, meaning resolution. Make sure mediation has a place in your organisation and recommend it as your first port of call when disputes arise.

26/08/2024

Not my best look but hopefully Elsa makes up for it! We've had at least one dog now for the last 15 years and I can't imagine ever not having one. Sure, they make a mess, the hair is a constant battle (Golden retriever), you have to take them for a walk even when you don't feel like it and they are a massive tie. On (and every day) the unconditional love they give makes the rest of it seem immaterial. Yes there's a mischievous streak but Elsa just wants to please us and to shower us with goldie kisses and we're very lucky to have our canine friends in our lives. What pets do you share your life with?

21/08/2024

I trained to be a workplace mediator in 2022 because it was a natural addition to my HR remit. At the time I didn’t realise the benefits the training would have in other areas of my life as well. My husband now often tells me off for “trying to mediate him” when we have a difference of opinion! What aspects of your job spill over into normal life? Please share in the comments.

15/08/2024

Many years ago now, my little cherubs - Like butter wouldn't melt! If you spend any of your life around small children you will know that this image of sibling-hood can shatter in the space of "she said, he said." Occasionally workplace conflict can happen like that but more often it is embedded over a period of weeks, months or even years. And unlike the she said he said disputes of siblings it becomes deep-rooted and requires support to untangle. Left alone, it tends to fester and make working life difficult for the parties involved and often their colleagues and the wider team. At Resolve we are committed to helping warring parties find a meaningful solution that works and bring harmony back to the workplace.

14/08/2024

When we tell prospective clients that effective mediation is probably going to take all day, they usually ask what happens during the mediation. Why does it take so long?
During the first stage the parties are separated to allow the mediator to go between them to talk about what has led to this and help them understand where and how the misgivings started.
When the parties feel ready to meet the mediator will bring them together in a safe and controlled environment to begin working towards a meaningful resolution.
If necessary the mediator will separate the parties again and bring them back together.
It is likely that both parties will have to compromise to reach a meaningful agreement and the mediator will help them explore workable solutions
When agreement has been reached the mediator will help the parties draw up a document detailing what they have agreed for all parties to sign.

13/08/2024

Secondary school was hard for me. For the first two years I was badly bullied and I started dreading going to school. I had very few friends and was very lonely. Mostly the bullying was just verbal but one day someone pulled the chair I was about to sit on away and I landed on the floor red faced and humiliated. Early in what was then called third year, I was at the receiving end of another set of verbal abuse when something changed. I was still scared but I was tired and fed up of the name calling and isolation so for the first time ever, I answered back. It was something simple along the lines of acknowledging people didn’t have to like me but I expected them to be civil. Expecting, I think, to be laughed at even more as the words left my mouth, I was surprised to see this particular bully at a loss for words and things started to change for me from this point forward. We often reach a similar moment to this during mediation where I see the realisation that people don’t have to be friends or agree on everything to work together. From that initial light bulb moment the parties can go on to agree on what they could do to improve their working relationship and make working together better. As a Mediator it’s so rewarding to be part of this process but for the participants it can literally change their working lives.

08/08/2024

Why do we ask the participants to sign a Mediation Outcome Agreement at the end of mediation? If we take it away from the workplace for a moment, how many times have you heard the argument "You said this" and "No you said that." If we don't spend that time writing down the points that have been agreed, it is likely that the next day, week or month you will hear that argument from the participants. And we really don't want them to start arguing again for any reason and ruin all the hard work of mediation. The outcome agreement, like all aspects of mediation, is confidential. Once it is signed by all parties we give one copy to each participant and the mediator keeps a copy to refer to during the scheduled follow up calls. If you're fed up with grievances making disputes worse, get in touch today to find out more about our win-win solution for workplace conflict.

30/07/2024

Exciting to see both company names up together

Address

C5 North Road
Bridgend
CF313TP

Telephone

+447498360677

Website

https://www.resolveworkplacemediation.co.uk/

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