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3 years ago, Microsoft announced Copilot.At Build 2023, most people in the room thought it was a clever Windows sidebar....
25/05/2026

3 years ago, Microsoft announced Copilot.

At Build 2023, most people in the room thought it was a clever Windows sidebar. Today there are 15 million paid Microsoft 365 Copilot seats and 20 million weekly active users inside Microsoft 365 apps.

So how are UK businesses actually doing with it?

The latest British Chambers of Commerce data puts AI use among UK firms at 54%, up from 25% just two years ago. But scratch the surface and the picture gets uncomfortable:
🔻 Only 35.8% of employees with a Copilot licence actively use it
🔻 60% of UK businesses cite a skills gap as their biggest blocker
🔻 71% say they still haven't identified a clear use case

Meanwhile, the organisations that did get it right are pulling away. The UK Government's cross-government Copilot trial hit 83% adoption in the first month. Forrester clocked a 353% ROI for SMBs. UK SMEs adopting AI properly are seeing productivity gains of 27–133%.

The difference isn't the tool. It's the readiness.

Three years in, the businesses winning with Copilot aren't the ones with the most licences. They're the ones who sorted their data, trained their people, and set clear use cases before the rollout.

If you're sitting on Copilot licences that aren't being used, or holding off because you're not sure where to start, that's exactly what our AI Readiness Assessment is built to fix.

To learn more about how Ingenio can help you with Copilot visit: www.ingeniotech.co.uk/copilot-readiness-assessment/

Non-profits already have enough on their plates.Rising costs. Tight budgets. Stretched teams. And a mission that genuine...
18/05/2026

Non-profits already have enough on their plates.

Rising costs. Tight budgets. Stretched teams. And a mission that genuinely matters.

The last thing you need is unreliable IT slowing your team down or putting sensitive data at risk.

At Ingenio Technologies, we’re proud to support charities and non-profit organisations across the South East with discounted IT support and cyber security solutions designed to keep teams productive, secure and focused on the work that really matters.

Because you shouldn’t have to compromise on service or security because of budget constraints.

We’ll help you access reliable, high-quality IT support at the lowest possible cost — giving your team the confidence that your systems, data and people are protected.

If you’re a charity looking for IT support that works as hard as you do, let’s have a conversation.

🌐 www.ingeniotech.co.uk
📞 01273 806211
📧 [email protected]

Ever tried getting an AI tool to understand a whole project, not just a single document? If you have, you'll appreciate ...
15/05/2026

Ever tried getting an AI tool to understand a whole project, not just a single document? If you have, you'll appreciate what Microsoft has just rolled out.

It's called Copilot Agents in OneDrive. And it's a small but meaningful step towards AI that actually fits how businesses work.

Here's the problem it solves: until now, asking Copilot to summarise or analyse something meant doing it one file at a time. One Word doc. One spreadsheet. One PowerPoint.

But projects don't live in one file.
They live across proposals, meeting notes, budgets, timelines, research, and email threads.

With OneDrive Agents, you can now select up to 20 related files and bundle them into a single .agent file.

So instead of asking:
"Summarise this document…"
You can ask:
👉 "What deadlines are coming up across this project?"
👉 "Where are the risks?"
👉 "What did we actually agree in the last three meetings?"
And it answers with the context of every file you've included, not just one.

It still does the things you'd expect from Copilot: summaries, answers, key points, but with a much broader understanding of the work.

The clever bit? These agents are saved as files inside OneDrive. That means you can share the .agent file with colleagues. They don't have to set anything up themselves. Everyone's working from the same AI "view" of the project.

As things move on, you can add or remove documents, or tweak the instructions, so the agent stays current instead of going stale.

Right now, it's available to anyone with a Microsoft 365 Copilot licence accessing OneDrive via the web. Microsoft is actively asking for feedback, which tells us they're watching how businesses use it.

From a business owner's perspective, the real value is time. Less hunting through folders. Less stitching context together by hand. If AI can help you understand a whole project in one place instead of ten separate files, that's genuine productivity.

🤔 Would you trust an AI agent to interpret several important documents at once, or do you still prefer to read everything yourself?

We're big fans of Copilot at Ingenio. But the businesses that get real value from it are the ones who roll it out properly: with the right security, permissions and training in place first. If you're thinking about putting Copilot in the hands of your team, our Copilot Readiness Assessment will tell you exactly where you stand before you flip the switch. Visit: https://www.ingeniotech.co.uk/copilot-readiness-assessment/

Today is AMA Day - and there are still a few slots left.Got a tech question that’s been sitting on your to-do list for m...
05/05/2026

Today is AMA Day - and there are still a few slots left.

Got a tech question that’s been sitting on your to-do list for months? Now’s the time to ask it.

These are the kinds of things we hear all the time: “I’ve been meaning to ask someone about this…”

Maybe it’s:

• Is our current setup still fit for how we actually work today?

• Are we exposed to risks we’re not even aware of?

• Is there a smarter, more future-proof way of doing this?

• Where does AI realistically fit into our business?

Once a month, we set aside time specifically for these conversations - no pressure, just straight answers.

🗓 First Tuesday of every month

⏰ 15-minute 1:1 Microsoft Teams call

👥 Limited availability

Next session:

🗓 Tuesday 5th May | 2–4pm

👉 Book your slot here: https://ingeniotech.timezest.com/schedule/BAd0HwfQDXgbT6TgKDKb

This isn’t a support call.And that’s exactly the point.Our Ask Me Anything sessions are designed for the thinking questi...
24/04/2026

This isn’t a support call.

And that’s exactly the point.

Our Ask Me Anything sessions are designed for the thinking questions, not the “something’s broken” ones.

The sort of conversations clients often say:
“I’ve been meaning to ask someone about this for ages…”

Things like:
• Is our setup still right for how we work now?
• Are we carrying unnecessary risk without realising it?
• Is there a better way of doing this long-term?
• Where does AI fit into my business?

Once a month, we make time for those conversations.

🗓 First Tuesday of every month
⏰ 15-minute one-to-one Microsoft Teams call
👥 Limited availability

Next session:
🗓 Tuesday 5th May | 2–4 pm

👉 Book your slot here: https://ingeniotech.timezest.com/schedule/BAd0HwfQDXgbT6TgKDKb

Most businesses aren't ready for Copilot. They just don't know it yet.Copilot doesn't create new security holes, it shin...
23/04/2026

Most businesses aren't ready for Copilot. They just don't know it yet.

Copilot doesn't create new security holes, it shines a light on the ones already there. It respects the permissions you've set, so if a SharePoint folder is shared too widely or someone has access to a mailbox they shouldn't, Copilot can surface it.

And that access is usually broader than anyone realises. Over 15% of business-critical files are at risk from oversharing in the average M365 tenant. In March 2026, Gartner named it the number one Copilot security risk.

Our Copilot Readiness Assessment checks six areas of your environment and gives you a prioritised, plain-English report your team can actually act on.

Normally £1,750 + VAT. For a limited time, and to the first 3 customers: £320 + VAT.

If Copilot is on your 2026 roadmap, this is the bit worth doing first.

Get in touch with the Ingenio Team👉 https://www.ingeniotech.co.uk/copilot-readiness-assessment/

Celebrating 7 years of dedication and excellence!Today, George celebrates 7 years at Ingenio Technologies.A huge THANK Y...
22/04/2026

Celebrating 7 years of dedication and excellence!

Today, George celebrates 7 years at Ingenio Technologies.

A huge THANK YOU for your dedication, expertise, and the value you bring to the team every day 🌟

Here’s to many more years of success, growth, and innovation ahead!

Most businesses turn on Copilot the same way they'd flip a light switch.But this isn't a light switch. It's a master key...
16/04/2026

Most businesses turn on Copilot the same way they'd flip a light switch.

But this isn't a light switch. It's a master key.

Without the right setup, you're not just wasting licences - you're opening doors that should stay closed. Wrong people accessing sensitive files. Permissions nobody audited. AI amplifying problems that were already there.

A Copilot readiness assessment changes that.
You find out where your data actually lives, whether your permissions are clean, and which teams are genuinely ready to get value from it - before anything goes wrong.

AI should move your business forward. Not create a compliance headache you didn't see coming.

Are you more afraid of falling behind on AI - or of what happens when it's deployed badly?

Read our blog: Why you need a Copilot readiness assessment https://www.ingeniotech.co.uk/why-you-need-a-copilot-readiness-assessment/

One thing clients tell us they value most:Direct access to experienced people.Not scripts.Not call queues.Not generic ad...
13/04/2026

One thing clients tell us they value most:

Direct access to experienced people.

Not scripts.

Not call queues.

Not generic advice.

Our monthly IT Ask Me Anything sessions are built around that.

You bring the question.

We bring the expertise.

No prep required.

No obligation.

Just practical, honest guidance from people who already understand your environment.

🗓 Tuesday 5th May

⏰ 2-4pm

👥 8 one-to-one slots available

👉 Secure your place here: https://ingeniotech.timezest.com/schedule/BAd0HwfQDXgbT6TgKDKb

Cyber Essentials is changing this April - are you ready?From 27 April 2026, the updated Cyber Essentials scheme goes liv...
10/04/2026

Cyber Essentials is changing this April - are you ready?

From 27 April 2026, the updated Cyber Essentials scheme goes live.

The five core controls haven’t changed - but how you’re assessed has.

Here’s what businesses need to know:
✅ MFA is now pass or fail
If a cloud service you use offers MFA and it isn’t switched on, the assessment fails - no fixes, no second chances.
✅ 14‑day patching is non‑negotiable
Critical and high‑risk security updates must be applied within 14 days. Miss the window and it’s an automatic fail.
✅ Cloud services can’t be excluded
Any cloud service that stores or processes business data must be included in scope - including Microsoft 365, finance systems, CRMs and more.
✅ Stricter marking & evidence
Key controls like MFA and patching are assessed more tightly, with less margin for interpretation.
✅ New assessment format: Danzell
The old question set has been replaced to remove ambiguity and reflect real‑world security expectations.

💡 What this means
Cyber Essentials isn’t getting harder but it is getting less forgiving.

If your certification or renewal is due after April, now is the time to check your readiness, not the week before submission.

💬 Not sure if you’d pass today?

Get in touch with the team at Ingenio and let’s make sure there are no surprises.

www.www.ingeniotech.co.uk

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