Kingfisher Business Support

Kingfisher Business Support Are you a small business owner with a "to do" list as long as both arms? Do you spend all day tied up with clients? Do you need help with daily tasks?

Kingfisher Business Support offers back office support to enable your business to run more efficiently.

Today would have been my dad’s birthday and I hope you’ll forgive this indulgent post as I take a moment to reflect on t...
14/08/2026

Today would have been my dad’s birthday and I hope you’ll forgive this indulgent post as I take a moment to reflect on the invaluable lessons this amazing man taught me.

Firstly, he taught me to love and appreciate nature. From our family walks on the Malvern hills to his passion for gardening and his paintings of wildlife and beautiful landscapes, he instilled in me a sense of awe and respect for the natural world.

My dad chose a path that allowed him to prioritise his family and share his skills and talent. The example he set for me showed me that success is not solely measured by exams and professional achievements but by the people you impact and the mark you leave on the world.

He also taught me to find the funny side of life and not to lose my sense of fun, to take time to find joy in the simple things and appreciate the moments that bring a smile to my face.

Despite his sense of fun, he worked hard. He showed me the importance of dedication, resilience and perseverance.

Today, I’ll share a bar of Toblerone with my family and raise a glass of red wine as I remember him and the impact he made on all those whose paths he crossed.

Yesterday I needed to get away from the summer holiday chaos that is a house with three teens so my lovely friend kindly...
13/08/2026

Yesterday I needed to get away from the summer holiday chaos that is a house with three teens so my lovely friend kindly offered for me her place to work from while she is on holiday.

This lovely friend has three cats. I am not a cat person but little Lyra recognised the opportunity to change that and rose to the challenge!

She was on my lap. She was in my face. At one point, she lay across my keyboard! 🤣

Apparently she had decided that I needed a feline assistant!

I’m still not convinced I’m a cat person but I have to admit she was very cute.

It did make me think though about how much I love the fact that running my own business means I get to choose how I structure my working life… even if it does mean occasionally dealing with an unexpected colleague who doesn’t get boundaries! 😉

Thankfully, my actual clients are a little more respectful even if they are a little last minute with their requests from time to time!

So, the big question is… dogs or cats?!

I absolutely loved Mary Poppins as a child. My poor parents were subjected to it at least once a week! 😂Mary is actually...
11/08/2026

I absolutely loved Mary Poppins as a child. My poor parents were subjected to it at least once a week! 😂

Mary is actually very insightful, compassionate and really gets people.

There are plenty of great quotes in both the original film and Mary Poppins Returns that I love (I actually have a few printed out and displayed in our downstairs loo!) but this particular quote has always stuck with me:

“In every job that must be done, there is an element of fun.”

I think there’s something to be said for reframing the jobs we have to do.

I love the creative side of my role: writing content, designing resources, creating social media posts up and generally making things look good.

But I also genuinely enjoy a bit of finance admin, data entry or getting a messy spreadsheet into some kind of order. There’s something very satisfying about it!

And I think part of that is knowing what kind of task suits my headspace.

If I’m feeling calm and mindful, I’m not necessarily going to force myself to be creative and come up with brilliant new ideas. That might be the perfect time to do some data entry, tidy up a spreadsheet or get stuck into some finance admin.

Equally, if my brain is feeling a bit distracted, I’m probably not going to force myself to concentrate on a fiddly task that requires absolute focus. That might be the time to put on some music and get creative instead.

It’s not always about making yourself do the thing you think you should be doing.

Sometimes it’s about asking:
“What kind of task fits how I’m feeling right now?”

So perhaps next time you’re staring at your to-do list, rather than just asking “What needs doing?”, ask: “What am I in the right headspace to do?”

It might just make the whole task list feel a little lighter.

Enjoy this pic of me and Mr B when I convinced him to dress up as Bert to my Mary a few years back...

10/08/2026

I’m not a fan of Mondays so tried to trick my brain into thinking it’s still the weekend by making my water look like a mojito!

Does anyone else do silly things like this to liven up your day or is it just me?

One of my favourite things about the summer holidays is that our house becomes a bit of an open house.I never quite know...
05/08/2026

One of my favourite things about the summer holidays is that our house becomes a bit of an open house.

I never quite know how many people I'm feeding, whose shoes are by the front door, or who's going to ask if they can stay for a sleepover!

The fridge gets emptied at an alarming rate, there's always plenty of laughter, and somehow there are never enough snacks!

And though I can’t pretend I don’t moan about it from time to time, I wouldn't have it any other way.

I love that our kids and their friends know our home is somewhere they can relax, be themselves and feel welcome.

That doesn't happen by accident. It happens because there's trust.

Trust that they'll be accepted.�Trust that they'll be looked after.�Trust that they're always welcome.

That's something I carry into my business too.

When you work with me, you're not passed from one person to another or wondering who's picking up your emails this week. It's just me.

I take the time to get to know you, understand your business and become someone you can rely on.

Because at the heart of every great relationship (whether personal or professional) is trust, consistency and knowing you’re supported.

One of my longest-standing (and favourite!) clients has decided to move away and return to a salaried role... and I'm ab...
05/08/2026

One of my longest-standing (and favourite!) clients has decided to move away and return to a salaried role... and I'm absolutely gutted.

Over the last two years, we've achieved so much together.

We've created resources that had been sitting on the "I'll get round to it one day" list for far too long. We've set up regular email newsletters that her audience genuinely enjoys reading and that achieve a fantastic open rate. We've ticked off countless jobs, solved problems, bounced ideas around and generally made sure everything kept moving forward.

But more than that...

Our weekly meetings became something I genuinely looked forward to. There was always plenty to chat about, usually a good laugh, and somewhere along the way we stopped feeling like client and VA and became friends.

That's one of the things I love most about what I do. The best working relationships aren't transactional. They're built on trust, understanding and genuinely wanting the other person to succeed.

Although she'll still be running her own business, she's taking on fewer 1:1 clients as she starts an exciting new chapter. Knowing her, she'll throw herself into it with the same determination and enthusiasm she brings to everything she does. She's one of those people who sets herself a goal and then quietly gets on with making it happen, and I have absolutely no doubt she'll be a huge success.

The good news for me is that I'll still be supporting her behind the scenes with the admin she no longer has time for... just not quite as much as before.

Which means I now have some availability to support another business owner.
If you're looking for a VA who does more than just tick tasks off a list (someone who'll quietly cheer you on, celebrate your wins, help you through the inevitable challenges, lighten the load and get things done) I'd love to hear from you.

I believe that the best business support isn't just about the admin, it's about having someone in your corner.

If you spend most of your day looking at a screen, this is your reminder to look up.I've realised that I need a little b...
04/08/2026

If you spend most of your day looking at a screen, this is your reminder to look up.

I've realised that I need a little bit of nature every single day.

It doesn't have to be a long walk (although I do love those).

Sometimes it's enough to just sit in the garden first thing with a cuppa before I open my laptop. Listening to the birds and breathing in the fresh air without interruptions from kids or notifications from my phone.

Those few minutes make such a difference.
👉 My mind feels calmer.
👉 I can think more clearly.
👉 I come back to my desk with more focus and energy.

It's easy to convince ourselves that staying glued to our screens will help us get more done. But I've found the opposite is often true.

Taking a break isn't wasting time. It's giving your brain the chance to reset.

As business owners, we're constantly switching between emails, social media, client work and endless task lists. Our brains aren't designed to be "on" all day without a break.

Sometimes the most productive thing you can do is close the laptop, make yourself a cuppa and spend ten minutes outside.

Your inbox will still be there.

You might just come back feeling a little lighter, a little clearer, and ready to tackle whatever comes next.

School's out for summer... and if you're a business owner with children, you might be wondering how you're supposed to f...
30/07/2026

School's out for summer... and if you're a business owner with children, you might be wondering how you're supposed to fit everything in.

The work still needs doing.
The emails still need answering.
The clients still need supporting.

But there are also days out to enjoy, memories to make, and children who suddenly need your attention all day, every day.

We're often told we can "have it all".

And while I understand the intention behind that message, I don't fully believe it.

Not because we aren't capable.
Not because we aren't hardworking.

But because there is only one of us, and only so much time, energy and headspace to go around.

Something has to give.

For me, one of the reasons I started my business was to have the flexibility to spend more time with my family. That doesn't mean I stop caring about my clients, but it does mean that, during the school holidays, my priorities naturally shift a little.

If you're feeling like you're spinning too many plates this summer, remember that it's okay to ask for help. Outsourcing a few tasks isn't an indulgence, it's what gives you the space to enjoy the moments that matter most.

Choose wisely.
Protect your energy.

And don't feel guilty for putting your family first every now and then. The work will still be there in September.

You know you should be sending newsletters...You have plenty of knowledge to share.You know staying in touch with your a...
28/07/2026

You know you should be sending newsletters...

You have plenty of knowledge to share.

You know staying in touch with your audience is important.

But somehow weeks turn into months and another newsletter never gets written.

Most business owners know that regular newsletters help build relationships and keep them front of mind, but finding the time and enthusiasm to actually sit down to write one is another matter entirely.

That's why I'm now offering a newsletter writing service from just £25 a month. You tell me what's been happening in your business and I'll do the rest.

One less job for you. One more way to stay connected with your audience.

What’s the point of setting up your own business and working for yourself if you don’t make it work for you?! This morni...
08/07/2026

What’s the point of setting up your own business and working for yourself if you don’t make it work for you?!

This morning I chose to go through my task list and find something that didn’t need two screens so I can sit in the garden and work… and obviously needed a slice of cake and a cuppa to keep me going!

Days like this I remember why being my own boss is the best!

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