30/08/2026
What to look for when engaging with a HR consultancy:
⭐️ Are all of the consultants qualified? Either CIPD or by experience? Do they have a background in HR across business.
⭐️ Is the service offering bespoke or off the shelf? Off the shelf may be enough if you’re just starting out but I’d always recommend bespoke ready for growth from the off.
⭐️Do they spend time understanding your business and what you actually need rather than just locking you into a retainer you may not need.
⭐️Do they have relevant insurance to be offering advice and are the ICO registered?
⭐️What’s actually covered in the service your buying and more importantly, what isn’t? Never assume - you don’t want surprise bills for work that’s out of scope.
⭐️Do you have good rapport with the individuals you’ll be working with? As a business owner HR is personal to you and can be difficult. Having a great HR partner makes all the difference here.
⭐️If retained, how long are you tied in for and what’s the notice period? Some of the bigger companies may tie you in for 5 years! Make sure you read what you’re signing up for 👀
Don’t be afraid to ask these questions. Any good consultancy will be happy to answer. If they’re not then I wouldn’t engage.
Did I miss anything? What do you look for when engaging for a service? ELLEN - THE HR GURU