Embark Studio

05/03/2026

One of the things we value most in our work is getting out of the office and spending time with our clients in person.

Today we visited Pulse Plastics, a client we’ve worked with for more than three years.

These sessions are all about reviewing progress, discussing opportunities, and planning the next stage of their 360° GamePlan for digital growth.

Video calls are useful — but nothing replaces sitting down together, having open conversations, and exploring ideas face-to-face.

Long-term partnerships like this are where the real results come from.

Thanks again to the Pulse Plastics team for another great session.

04/03/2026

Confession:

We built a CRM feature because our clients kept complaining about something surprisingly simple.

Not integrations.
Not automation.

Just this question:

“Who actually owes us money right now?”

You’d think most CRM or invoicing systems would make that easy to answer.

But many businesses end up:

• Opening invoices one by one
• Exporting spreadsheets
• Manually adding totals
• Or asking someone in finance to run a report

All just to understand which customers still have outstanding invoices.

After hearing this problem again and again, we decided to build a solution inside our Jetpack CRM Add-ons plugin.

We created an Unpaid Invoices Report that groups outstanding invoices by customer.

At a glance you can now see:

✔ Total unpaid balance per contact
✔ Every unpaid invoice tied to that customer
✔ Filters by month
✔ Filters by salesperson (another feature our add-on provides)

So instead of digging through invoices, businesses can instantly answer:

“Who owes us the most money?”

And more importantly:

“Who should we follow up with today?”

This is how our plugin evolves — not from guessing features, but from listening to the real problems our clients face every day.

Alongside the Unpaid Invoices Report, our plugin also includes features like:

• CRM Salesperson Sync
• WooSync Payment Terms
• WooSync Due Date Fix
• Enhanced invoice PDFs
• Invoice statement improvements
• Product SKU descriptions
• WooCommerce address syncing
• And more…

All designed to make Jetpack CRM even more powerful for WordPress & WooCommerce businesses.

⸻

Out of curiosity:

What’s one thing your CRM should do…
but somehow still doesn’t?

We might just build it.

17/07/2025

🚀 Champion Win Competitions is officially live!
https://bit.ly/3GxE0Lo

This isn’t your typical comp site. There are:

❌ No payments
❌ No subscriptions
❌ No catches

✅ Just real cash prizes — totally free to enter.

We helped founder Michael bring this to life with a new brand, a fresh website, and one of our favourite Digital Roadmap Sessions ever… on the coast in Torquay ☀️

Every competition is free, every prize is guaranteed, and the referral system gives you 5 bonus jackpot entries for each friend you bring along.

To celebrate the launch, they ran 7 cash giveaways in 7 days — and the prize pool is only getting bigger!

If you want to win (for free!) or just support something positive:

👉 Head to https://bit.ly/3GxE0Lo
👉 Enter your first comp
👉 Share with friends + family

Let’s help this grow. Let’s help people win. 💙

15/07/2025

Networking usually stresses me out.
It’s often people pitching before they’ve even asked your name.

I once had someone open with:
“So… who’s your biggest client?”
👀 Not even a “hi” first.

That’s why the Woo + Klaviyo Agency Happy Hour in London was so refreshing.

✅ Honest conversations
✅ No agendas
✅ Actual connection

I met Tim from CRM360 — brilliant guy, massive presence (literally and metaphorically 😂).
We clicked instantly. That kind of human-first interaction stays with you.

So here’s my takeaway:
Networking doesn’t have to be soulless.
It can be fun, kind, useful — and even lead to something great.

Also: we’re a Woo Agency based in Cardiff — focused on performance, clarity, and growth.

Let’s chat 👉 https://bit.ly/468YDaO

19/06/2025

“Do you have a website?”
Most businesses say yes.

But the real question is:
What kind of website do you have — and is it helping your business grow?

We’ve seen too many business owners get burned by flashy websites that don’t deliver results.

So we wrote a free, straight-talking guide to help you hire the right agency and build something that actually performs.

🎯 Grab it here:
https://bit.ly/3G2e4ai

12/06/2025

Does switching your domain name hurt your website traffic?

Only if you do it without a plan.

WBS Builders used their old domain for a decade — and reached Domain Authority 7.

After switching to https://bit.ly/3SgvjHX as part of a full rebrand, we helped them grow to 23 DA in under 2 years.

✅ More visibility on Google
✅ More customers finding them organically
✅ A better brand presence online

This is what happens when SEO, branding, and retail strategy work together.

Thinking about a website refresh or rebrand? We’ll help you do it right.

03/06/2025

I love delivering bad news.
(Yes, really.)

Nursery run ✅
Coffee ☕✅
Straight into back-to-back 360° GamePlan check-ins with our clients ✅

And yep — I had to deliver some bad news.

But here’s the thing:

Bad news isn’t the problem.
Avoiding it is.

Most issues get worse because they’re ignored, softened, or delayed.

That’s not how we work at EMBARK.
We lead with honesty — and always bring a plan.

💬 Say it early.
🎯 Say it clearly.
🧠 Bring the solution.
👊 Take the lead.

Whether you’re a business owner in Cardiff or beyond, if you’re looking for more than just a “pretty website” — we’re here to help your brand perform.

Let’s talk 👉 https://bit.ly/3ZJ5Vy6

29/05/2025

We heard this again last week:
“We only need a 1–5 page website.”

Still one of the most common misconceptions we see — across both product and service businesses.

Page count doesn’t drive performance — strategy does.

We use Digital Roadmap Sessions to align your customer journey, messaging, and site structure so it works, not just looks good.

📲 Need a smarter plan before you build? Let’s talk.

09/05/2025

🚀 £140,997.63 in new revenue — from a solution they didn’t even know they needed.

We launched in March 2024. Just over a year later — as we step into Year 2 — this client has generated £140K+ in gross volume from an entirely new revenue stream.

They thought they needed a new website.
What they got was a transformation.

Our 360° GamePlan uncovered hidden potential, unlocked untapped value, and built a system designed for performance — not just aesthetics.

Behind the scenes, our partnership with Automattic for Agencies has supercharged our delivery with cutting-edge tools, early access, and connections that are actively shaping the future of modern agencies like ours.

📈 Year-on-year growth already visible in Q1
📢 Brand awareness and digital PR amplified
🛍️ Customer experience reimagined

We don’t build websites. We build businesses that perform.

Ready to uncover yours?

Let’s talk.

01/05/2025

Thinking of hiring a web design agency? 🤔 Don’t let hidden fees, missed deadlines or poor communication derail your next project.

Our FREE, instant-access 8-chapter guide — “How to Hire a Web Design Agency & Not Get Burned” — walks you through every step:

• The truth about modern web design

• How to evaluate proposals & pricing

• What to cover on your discovery call

• Red flags to watch for (and how to avoid them)

• And much more…

Whether you’re a small business owner, marketing lead, or in-house creative, this no-fluff resource will help you ask the right questions and make an informed decision.

👉 Grab instant access below!

Free 8-chapter guide: Learn how to hire a web design agency without getting burned. Discover expert tips on pricing, proposals, process steps, red flags and success factors.

26/02/2025

"A 2023 study found that 36% of shoppers abandon their carts due to unclear delivery dates." (Convertcart, 2025)

Thanks to WooCommerce 9.7 - we can now address that directly. Here at EMBARK, we implement dynamic delivery times at Product, Cart & Checkout.

25/02/2025

Unexpected (and welcomed) refresh for WooCommerce email templates in 9.7. This, paired with the email template preview in 9.6 and I think we're in a good place to ditch 3rd party plugins 🎉