27/01/2026
“Are you sure your process will stand up in a tribunal?”
Most leaders think their processes are “fine”… until they see them written down for a grievance outcome letter or tribunal bundle.
Recent tribunal statistics show that when employers lose, it’s often not because they had no process – but because the process was inconsistent, poorly documented, or not followed in practice.
Common weak spots in SMEs, charities and care organisations:
Outdated policies borrowed from another organisation and never tailored to the current reality.
Managers “doing their best” but skipping key steps like investigations, notes or right of appeal.
Reasonable adjustments, phased returns or support plans agreed verbally, with nothing recorded clearly.
When things go wrong, these gaps matter.
They influence how credible you look, how fair your decisions appear – and ultimately, how much risk you carry in front of a judge or regulator.
This is where I come into play as an external, impartial HR partner I can make a real difference:
Reviewing your processes with a “tribunal lens” – what would this look like if it was tested?
Simplifying policies so managers can actually use them, not just file them away.
Providing hands-on support with investigations, hearings and documentation, so you are confident the basics are covered.
If you’re not sure your current processes would stand up to scrutiny, now is the time to find out – not when a claim lands.
A short review today can save a long, expensive process tomorrow.
Book a chat with me today lets get it sorted together
Book your appointment with Kinsella HR Solutions Limited