Reflect & Connect Training Limited

16/02/2023

There’s a general perception that empathy cannot be learnt. Well, that’s just not true and whilst some people are naturally predisposed to showing great empathy, it’s a skill that can be developed over time with consistent and targeted training. There are so many techniques that can be utilised to make sure others feel heard and understood. At Reflect & Connect Training Limited we focus on the power of empathy during every training course.

The end game is making sure customers are on side and colleagues/staff members feel happy, healthy, and supported in the workplace. Expertise in this incredibly effective skill will boost performance, increase customer satisfaction, decrease complaints, and drive profits. Call us now to see how we can help you to reach your companies goals. Introductory rates offered throughout Feb and March, complete with a free assertiveness course.

Visit us: https://rctraining.co.uk/

06/02/2023

We are offering introductory prices from £50.00 per person during February and March. Benefit from a free assertiveness module with every course 👌🏻

Please contact us today to see how we can help your staff to Reflect & Connect.

• Are your trainers struggling with employee engagement?

• Are employees controlling their calls effectively? Is average handling time too high?

• Do you have staff who run away from or tackle conflict in the wrong way?

• Do you need someone who can deliver top class ED&I training?

• Are professional boundaries a major issue in your workplace?

• Do your staff need to develop their listening skills to improve customer experience?

We can help you get the results you need.

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At Reflect & Connect we ask participants to reflect on their own behaviours to connect with others.

09/01/2023

Boost your career and personal development by adopting a positive mindset. There are so many simple techniques that can help e.g. if you're someone whose default is set to catastrophise try this...
Instead of thinking 'what if it goes wrong?' Think 'what if it goes right?'

Contact us for more information on how we can help your employees embrace positivity https://rctraining.co.uk/

At Reflect & Connect Training we encourage participants to reflect on their strengths and weaknesses via a series of courses that are specifically designed to improve human connection.

09/01/2023

Welcome to Reflect & Connect. Please explore our website for more information on how our services could help you improve morale, increase customer satisfaction, reduce sickness/attrition rates, boost productivity, reduce average call handling times and enhance your companies reputation.

Our training courses are designed to really get people thinking about how their behaviours can change outcomes. In controlling our own behaviours we can get better results and reduce stress levels. We insist on participants having fun so they are fully engaged and leave feeling energised.

Get ready to Reflect & Connect!

At Reflect & Connect Training we encourage participants to reflect on their strengths and weaknesses via a series of courses that are specifically designed to improve human connection.