02/09/2026
Important safety update for parents, carers and adults
ChatGPT has introduced new safety features for both adults and teens. Something every parent, carer and adult should be aware of.
1. Trusted Contact
Adults aged 18+ can nominate a trusted contact, such as a friend, family member or another trusted adult.
If ChatGPT detects conversations that may indicate a risk of self-harm, the trusted contact may be notified. The nominated person must accept the invitation within seven days, and notifications are only sent when the system detects potentially concerning conversations.
2. Parental controls for teens
Parents can link their account with their teen’s account and manage features such as image generation, voice conversations and quiet hours.
Parents may also receive notifications if ChatGPT detects conversations that could indicate significant distress or a safety concern.
The aim is simple: when there is a genuine concern, help connect people with real humans and appropriate support.
At Digital Safety, we believe technology should never replace human connection. Especially when someone may be struggling.
Please share this with a parent, carer or adult who may benefit from knowing about these features.