08/10/2026
*BEWARE WHEN PURCHASING PRINTERS ON LINE*
We received a call from a company who had purchased a printer from a well-known auction site.
The courier had delivered the printer to the door, leaving it for the customer to site and install themselves only to find it didn’t work 🙁 The customer contacted the supplier who would look at it …. if they returned it to them!! Which meant packaging the printer suitably and paying for a courier to take it back.
After receiving the call from the very upset customer, we provided an engineer to their site to investigate the issue where we were able to advise on the cost of a repair.
The customer was happy that the repair actually cost less than returning the printer to the supplier, it was less hassle for them, and the issue was resolved much quicker than returning it too.
As a comparison:
When purchasing a printer from Laser Friend we will:
1. Deliver it and site it where it’s going to be used.
2. Install the printer and test it, ensuring there are no problems.
3. Train the users how to use it.
4. Visit you FREE OF CHARGE you have a problem during the warranty period, and put the problem right.
5. Support the printer for as long as you have it.
For 'Tried, Tested and Proven' Office Printer & Home Printer Support, it has to be Laser Friend.
Sales: 01246 266010 or [email protected]
Maintenance: 01246 266012 or [email protected]
General Enquiries: 0800 389 7051, or simply message us with your requirement
