Descartes Systems UK Ltd

29/08/2026

What does 13% less fleet miles look like in practice?

For ArrowXL by JP Home, it means more satisfied customers, fewer early route terminations and more effective 2-man home delivery planning.

With Descartes route optimisation software, Arrow XL has been able to cut overall fleet mileage by 13% and to reduced early route terminations to 1%, meaning fewer dissatisfied customers and fewer second attempt deliveries.
The bigger story? Descartes route planning can unlock costs, capacity, service and sustainability.

Read the full feature in CILT and watch the video case study to see how ArrowXL has achieved this.

Article: https://ciltuk.org.uk/news/arrowxl-reduces-fleet-mileage-in-home-delivery-operations-by-13-with-descartes/

Video: https://www.youtube.com/watch?v=H5rkTtKkrdA&t=88s

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21/08/2026

What can better route planning deliver at scale?

For ArrowXL by JP Home, the results include:
🔵 13% reduction in miles driven
🔵 5.6% reduction in average miles per route
🔵 Route terminations cut from around 6% to approximately 1%
🔵 4% reduction in deliveries outside customer time windows
🔵 Around 95% of the next day’s plan completed by the morning

With Descartes, ArrowXL by JP Home is reducing mileage, improving delivery performance and unlocking additional capacity across its nationwide operation.

Read the full case study
https://routinguk.descartes.com/customer-successes/arrowxl-optimises-last-mile-delivery

18/08/2026

Smarter planning. Fewer miles. Better delivery performance.

ArrowXL by JP Home has reduced overall fleet mileage by 13% using Descartes’ route planning and ex*****on technology. They’ve achieved this whilst also cutting early route terminations from 5% to 1%.

Discover how one of the UK’s leading home delivery operators is turning route optimisation into measurable efficiency gains and cost savings.

Read the full story on Transport & Logistics and watch the video case study.
https://tandlonline.com/haulage-fleet/light-commercial-vehicles/arrowxl-reduces-mileage-in-home-delivery-operations/

12/08/2026

“Good enough” routing can be one of the most expensive choices a delivery operation makes.

Underused vehicles, rising overtime, unreliable ETAs and reactive peak-season planning may seem manageable individually - but together, they steadily erode margins and customer satisfaction.

Our latest paper explores five areas where distributors can move beyond “OK”:
🔵 Strategic planning
🔵 Daily route planning
🔵 Integrated mobile apps
🔵 Route ex*****on
🔵 Customer engagement

The goal is not simply to create routes that look efficient on paper. It is to build a connected delivery operation that adapts to changing volumes, improves visibility, reduces manual work, and keeps customers informed in real-time.

The result? More realistic plans, better vehicle utilisation, faster decision-making and a delivery experience that creates a genuine “WOW.”

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visit
https://routinguk.descartes.com/resources/make-wow-your-new-delivery-standard

10/08/2026

What does it take to scale a mobile service operation without compromising the customer experience?

For Halfords Mobile Expert, effective scheduling and route planning helped turn convenience into measurable business results:
🔵 Jobs per van per day increased by 194%
🔵 Miles per delivery reduced by 13%
🔵 Gross profit improved by 5%
🔵 Customers gained access to more flexible appointment windows
🔵 Marketing spend could be aligned with available technician capacity

By using dynamic scheduling and pricing at the point of sale, Halfords Mobile Expert could offer customers appointment choices based on location, existing orders, fleet capacity and road restrictions. This helped increase service density, improve efficiency and support nationwide growth.

The result is a more convenient tyre-fitting experience for customers and a more productive operation behind the scenes.

Read the full case study

https://routinguk.descartes.com/customer-successes/halfords-mobile-expert

09/08/2026

Logistics operations that are “OK” can feel safe and reassuring, until additional outside pressures reveal cracks in their performance that have otherwise been hidden. As fuel prices climb and margins get tighter, the cost of just standing still eats into already thin profit margins and the need to change course becomes imperative.

In the recent issue of FACTS magazine, Andrew Tavener of Descartes explores how leading logistics operators are stress-testing their fleet plans and finding hidden inefficiencies in order to build better resilience and protect profitability, even before disruption affects them.

Read the following article before being “OK” becomes a bigger risk to your logistics operations.

https://view.publitas.com/connecting-media/facts-july-26/page/26-27

07/08/2026

Descartes is featured in the latest issue of Wholesale News, as James Gunn, Descartes Senior Account Manager, explores why flexible route optimisation is becoming increasingly essential for food and beverage wholesalers.

Yesterday's delivery plan may already be costing you today due to daily changes in client needs, fleet availability, and ordering trends. The article describes how modern route-planning technology can reduce mileage, improve vehicle utilisation and protect tight profit margins.

Don’t allow competitors to adapt faster.

Read the full article to discover what smart wholesalers are doing differently.

https://www.wholesalenews.co.uk/wholesale-news/2026/07/17/efficiencies-acceleration-time/

30/07/2026

Descartes is featured in the latest issue of Wholesale News, as James Gunn, Descartes Senior Account Manager, explores why flexible route optimisation is becoming increasingly essential for food and beverage wholesalers.

Yesterday's delivery plan may already be costing you today due to daily changes in client needs, fleet availability, and ordering trends. The article describes how modern route-planning technology can reduce mileage, improve vehicle utilisation and protect tight profit margins.

Don’t allow competitors to adapt faster.

Read the full article to discover what smart wholesalers are doing differently.

From route optimisation to warehouse management systems, we explore the latest technologies to improve efficiency and wholesale operations.

23/07/2026

☀️ When extreme weather hits, it tests your drivers and your fleet and can expose weaknesses in your delivery operation that may already be costing you customers without you knowing.

As temperatures rise, delays, missed ETAs, vehicle issues and customer complaints become far more likely. The real risk though is not the disruption on its own, but the long-term damage it can do to a customer’s trust when their expectations are not met.

As Andrew Tavener of Descartes explains, coping with extreme weather conditions in delivery operations can be difficult, as businesses that rely on manual processes or reactive planning will find themselves struggling to maintain service levels as the weather become more challenging.
The good news: many of these risks can be reduced before they impact drivers, customers and profitability.

If you're responsible for transport, logistics or home delivery operations, this is worth five minutes of your time.

👉 Read the full article to see what's at stake and gain insights into the practical steps businesses can take to stay ahead of the heat.

https://itsupplychain.com/extreme-heat-set-to-disrupt-uk-deliveries-as-logistics-operators-feel-the-strain/