Descartes Systems UK Ltd

18/10/2026

visitEarly route terminations are both costly for the operator and annoying for the customer.

ArrowXL by JP Home reduced the number of their routes having to be ended early from 5% to just 1% of routes.

For ArrowXL by JP Home, an unfinished route can mean a repeat journey and a longer wait for the customer.

Since introducing Descartes route optimisation and delivery scheduling, more of its two-person delivery routes are completed as planned. That means fewer repeat delivery attempts and a more dependable experience for customers.

See how better planning is making a difference for ArrowXL.

Visit routinguk the UK's descartes website to read more

18/10/2026

visitEarly route terminations are both costly for the operator and annoying for the customer.

ArrowXL by JP Home reduced the number of their routes having to be ended early from 5% to just 1% of routes.

For ArrowXL by JP Home, an unfinished route can mean a repeat journey and a longer wait for the customer.

Since introducing Descartes route optimisation and delivery scheduling, more of its two-person delivery routes are completed as planned. That means fewer repeat delivery attempts and a more dependable experience for customers.

Visit Routinguk Descartes uk website and see how better planning is making a difference for ArrowXL.

11/10/2026

What can better route planning deliver at scale?

For ArrowXL by JP Home, the results include:
🔵13% reduction in miles driven
🔵5.6% reduction in average miles per route
🔵Route terminations cut from around 6% to approximately 1%
🔵4% reduction in deliveries outside customer time windows
🔵Around 95% of the next day’s plan completed by the morning

With Descartes, ArrowXL by JP Home is reducing mileage, improving delivery performance and unlocking additional capacity across its nationwide operation.

Read the full case study on https://routinguk.descartes.com/customer-successes/arrowxl-optimises-last-mile-delivery

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ArrowXL boosts last-mile delivery efficiency and unlocks capacity with Descartes’ dynamic route planning, enhancing service, sustainability, and customer experience.

08/10/2026

Fewer miles. Fewer route terminations. More delivery capacity.

See how ArrowXL by JP Home is using Descartes to improve last-mile delivery performance across its nationwide operation.

Results include:
🔵 13% reduction in miles driven
🔵 Route terminations reduced from around 6% to approximately 1%
🔵 Around 95% of the next day’s plan completed by the morning

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08/10/2026

Not all Halloween horror stories are fiction… 👻

From parcels left in unsafe places to damaged goods, missing items and even a bag of loose yoghurt, poor deliveries can quickly become a nightmare for customers and retailers.

With 66% of consumers in Europe and North America experiencing delivery problems, the consequences can extend far beyond a single order. Customer trust, loyalty and repeat business are all at risk.

The good news? Many delivery nightmares can be prevented through:
📍 Real-time tracking and customer updates
💬 Two-way communication with drivers
📸 Electronic proof of delivery
🚚 Live fleet visibility and performance monitoring
✅ Strong safety and compliance processes

Read the full Descartes article: https://routinguk.descartes.com/resources/delivery-horror-stories

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Explore spooky delivery horror stories and learn how to avoid disasters this Halloween. Boost customer satisfaction with tips for improving first-time delivery rates.

06/10/2026

Join us at Cold Chain Live 2026!

Come meet our team in October where we can exchange ideas, and discover new opportunities across the cold chain. We look forward to seeing you there!



https://routinguk.descartes.com/resources/cold-chain-live-2026

30/09/2026

Join us at Cold Chain Live 2026!

Come meet our team 0n October 13-14, where we can exchange ideas, and discover new opportunities across the cold chain. We look forward to seeing you there!

Stand 16

28/09/2026

Big and bulky delivery brings a different level of complexity.

Fleet operators need to balance vehicle capacity, customer time windows, crew availability, service requirements and profitability, all while delivering a great customer experience.

We look at how retailers and transport providers are using route optimisation and dynamic scheduling to turn that complexity into measurable results.
Examples include:

🚚 ArrowXL reducing miles driven by 13% and cutting route terminations from around 6% to approximately 1%
⏱️ Stop Start reducing route planning time by 75%, unlocking 12% more capacity from its existing fleet and saving £450,000 per year through reduced mileage
📦 John Lewis + Partners increasing delivery capacity by 35% without additional resources, while reducing fulfilment costs by £1.8 million

For big and bulky delivery, better routing isn't just about finding the shortest journey. It's about creating achievable, profitable routes that reflect real-world capacity and customer expectations.

Read the full article: https://lnkd.in/efJiuwy2

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24/09/2026

Join us at Cold Chain Live 2026!

Come meet our team in October where we can exchange ideas, and discover new opportunities across the cold chain. We look forward to seeing you there!