WeAnswer

24/11/2023

How are you feeling?
That’s the question our colleagues are asked regularly here at WeAnswer following the launch of our new application, created by our very talented Max Thomas.
WeCare!
This asks all our colleagues throughout the business a simple question to see how they are feeling using 3 simple smiley face buttons!
Colleagues also have the option to tell us why they have chosen a particular face.
This pops up every few hours throughout the day the data is passed into a PowerBI dashboard.
We’ve also added a word-cloud to show within our wall boards to give our team leaders and management an indication of how our colleagues are feeling.
While the centre is ramping for Black Friday – it’s a simple and effective way of checking in throughout the day.

22/11/2023

Revealed: The best retailers for work wellbeing - https://buff.ly/3rVHpMr

20/11/2023

Its Week! So customers why not grab yourselves a bargain? For who need extra support, don't forget that are here to support your business -

Managing Retail Orders, Deliveries & Returns | Keeping in touch with customers, on behalf of busy retail companies across the UK.

16/11/2023

3 ways a focus on employee wellbeing makes a difference -

With the UK economy drifting towards recession, recruitment can be both time consuming and costly. Instead, employers are shifting their attention towards strategies that prioritise employee wellbeing, engagement and overall satisfaction.

14/11/2023

This month is all about preparing for | get your teams ready and your contact infrastructure in place with -

Get up and running quickly with our customer support services. Designed for growing businesses. Explore our Digital, Voice and Omni plans.

12/11/2023

What’s fashionable in the world of data? -

At the end of Paris fashion week we look at the unexpected yet fascinating role of data analytics in the fashion industry.

10/11/2023

Seamless shopping and efficient tech will drive success for retailers during upcoming festive season -

59% of sellers expect sales to increase this festive season as they lean into tech to streamline operations and build new revenue streams.

08/11/2023

- 24th November 2023 | - Is your business enquiry line set up and ready to go? Contact Us if you require extra support - https://buff.ly/49vKT9J

06/11/2023

Retailers must offer video chat to satisfy UK consumers -

New research has found that UK consumers prefer retail brands that offer personalised video chat demos for advice and product selection.

03/11/2023

Employers must be clear with staff over workplace monitoring, warns privacy watchdog -

It comes as a survey commissioned by the Information Commissioner's Office (ICO) reveals how nearly one in five employees believe they have been monitored by their employer.

01/11/2023

What Is Quick Turnaround Customer Services? -

Quick turnaround customer services is hassle-free customer service support for companies who don’t want any long-term commitment!