Intuitive Support

18/05/2026

𝗟𝗢𝗔𝘀: Some good LOA news from Origo 👍

They have launched an LOA consortium with four major providers:
➡️ Aviva
➡️ Legal & General
➡️ Royal London
➡️ Scottish Widows

The aim is for the providers to work together to help establish best practice around LOA processes and support greater digitisation across the industry. Something that has been needed for a long time.

This feels like a really positive step forward for adviser efficiency and consistency.

Aviva, Legal & General, Royal London and Scottish Widows have joined forces with fintech Origo to transform and remove “pain points” in the letter of authority (LoA) process.

13/05/2026

𝟮𝟬𝟮𝟲 𝗚𝗢𝗢𝗚𝗟𝗘 𝗥𝗘𝗩𝗜𝗘𝗪𝗦

We’re always incredibly grateful when clients take the time to leave feedback. Thank you for trusting THE INTUITIVE TEAM with your administration support. 😊

Reviews like these genuinely mean a lot to the team:

⭐ “𝑨𝒃𝒔𝒐𝒍𝒖𝒕𝒆𝒍𝒚 𝒂𝒎𝒂𝒛𝒊𝒏𝒈 𝒂𝒅𝒎𝒊𝒏 𝒔𝒖𝒑𝒑𝒐𝒓𝒕. 𝑪𝒂𝒏𝒏𝒐𝒕 𝒇𝒂𝒖𝒍𝒕 𝒕𝒉𝒆 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝑰'𝒗𝒆 𝒓𝒆𝒄𝒆𝒊𝒗𝒆𝒅. 𝑰𝒕 𝒊𝒔 𝒔𝒐 𝒔𝒕𝒓𝒆𝒂𝒎𝒍𝒊𝒏𝒆𝒅 𝒂𝒏𝒅 𝒔𝒍𝒊𝒄𝒌 𝒇𝒓𝒐𝒎 𝒔𝒕𝒂𝒓𝒕 𝒕𝒐 𝒇𝒊𝒏𝒊𝒔𝒉. 𝑻𝒉𝒆 𝒂𝒅𝒎𝒊𝒏𝒊𝒔𝒕𝒓𝒂𝒕𝒐𝒓 𝒕𝒉𝒂𝒕 𝑰 𝒘𝒂𝒔 𝒂𝒔𝒔𝒊𝒈𝒏𝒆𝒅 (𝑻𝒂𝒔𝒔𝒋𝒂) 𝒉𝒂𝒅 𝒉𝒖𝒈𝒆 𝒂𝒕𝒕𝒆𝒏𝒕𝒊𝒐𝒏 𝒕𝒐 𝒅𝒆𝒕𝒂𝒊𝒍, 𝒆𝒏𝒔𝒖𝒓𝒆𝒅 𝒕𝒉𝒂𝒕 𝒆𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝒘𝒂𝒔 𝒅𝒐𝒏𝒆 𝒄𝒐𝒓𝒓𝒆𝒄𝒕𝒍𝒚 𝒂𝒏𝒅 𝒄𝒉𝒆𝒄𝒌𝒆𝒅 𝒊𝒏 𝒊𝒇 𝒔𝒉𝒆 𝒘𝒂𝒔𝒏'𝒕 𝒔𝒖𝒓𝒆 𝒂𝒃𝒐𝒖𝒕 𝒂𝒏𝒚𝒕𝒉𝒊𝒏𝒈. 𝑩𝒚 𝒇𝒂𝒓 𝒕𝒉𝒆 𝒃𝒆𝒔𝒕 𝒂𝒅𝒎𝒊𝒏𝒊𝒔𝒕𝒓𝒂𝒕𝒐𝒓 𝒕𝒉𝒂𝒕 𝑰 𝒉𝒂𝒗𝒆 𝒆𝒗𝒆𝒓 𝒘𝒐𝒓𝒌𝒆𝒅 𝒘𝒊𝒕𝒉, 𝒂𝒏𝒅 𝒕𝒉𝒆 𝒊𝒏𝒗𝒐𝒊𝒄𝒊𝒏𝒈, 𝒕𝒊𝒎𝒆𝒔𝒉𝒆𝒆𝒕𝒔, 𝒆𝒕𝒄. 𝒘𝒆𝒓𝒆 𝒂𝒍𝒍 𝒂𝒖𝒕𝒐𝒎𝒂𝒕𝒆𝒅 𝒂𝒏𝒅 𝒆𝒙𝒕𝒓𝒆𝒎𝒆𝒍𝒚 𝒆𝒂𝒔𝒚 𝒕𝒐 𝒓𝒆𝒗𝒊𝒆𝒘 𝒊𝒇 𝒏𝒆𝒆𝒅𝒆𝒅. 𝑾𝒊𝒕𝒉𝒐𝒖𝒕 𝒂 𝒅𝒐𝒖𝒃𝒕 𝒎𝒚 𝒇𝒂𝒗𝒐𝒖𝒓𝒊𝒕𝒆 𝒂𝒅𝒎𝒊𝒏𝒊𝒔𝒕𝒓𝒂𝒕𝒊𝒗𝒆 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒄𝒐𝒎𝒑𝒂𝒏𝒚, 𝒂𝒏𝒅 𝑰 𝒍𝒐𝒐𝒌 𝒇𝒐𝒓𝒘𝒂𝒓𝒅 𝒕𝒐 𝒃𝒆𝒊𝒏𝒈 𝒂𝒃𝒍𝒆 𝒕𝒐 𝒘𝒐𝒓𝒌 𝒘𝒊𝒕𝒉 𝒕𝒉𝒆𝒎 𝒂𝒈𝒂𝒊𝒏 𝒊𝒏 𝒕𝒉𝒆 𝒇𝒖𝒕𝒖𝒓𝒆.”

⭐ “𝑬𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒕 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝒂𝒏𝒅 𝒇𝒊𝒕 𝒘𝒆𝒍𝒍 𝒊𝒏𝒕𝒐 𝒐𝒖𝒓 𝒈𝒓𝒐𝒘𝒊𝒏𝒈 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔. 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒅 𝒂𝒅𝒎𝒊𝒏 𝒇𝒊𝒕 𝒔𝒕𝒓𝒂𝒊𝒈𝒉𝒕 𝒊𝒏𝒕𝒐 𝒐𝒖𝒓 𝒕𝒆𝒂𝒎 𝒂𝒏𝒅 𝒂𝒅𝒐𝒑𝒕𝒆𝒅 𝒐𝒖𝒓 𝒘𝒂𝒚 𝒐𝒇 𝒘𝒐𝒓𝒌𝒊𝒏𝒈.”

⭐“𝑰𝒏𝒕𝒖𝒊𝒕𝒊𝒗𝒆 𝒉𝒂𝒗𝒆 𝒉𝒆𝒍𝒑𝒆𝒅 𝒎𝒆 𝒇𝒐𝒓 𝒕𝒉𝒆 𝒍𝒂𝒔𝒕 𝒕𝒘𝒐 𝒚𝒆𝒂𝒓𝒔, 𝒂𝒏𝒅 𝒉𝒂𝒗𝒆 𝒃𝒆𝒆𝒏 𝒂 𝒓𝒆𝒂𝒍𝒍𝒚 𝒊𝒎𝒑𝒐𝒓𝒕𝒂𝒏𝒕 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒇𝒐𝒓 𝒎𝒚 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔.”

But don’t just take our word for it… 😊

Pop over to GOOGLE & take a look at our reviews for yourself.....

This link will take you to a page that’s not on LinkedIn

07/05/2026

Really pleased to see how many firms are making use of the LOA Guide.

We had nearly 4,000 logins during April alone 🤯

The guide was designed to make LOA submissions quicker and simpler by bringing key provider information together in one place, including:

• Provider contact details
• Telephone, email & postal addresses
• Direct links to forms and provider pages
• Plan/policy number format guidance
• Legacy provider information

Thank you so much to everyone using and supporting the guide — we genuinely appreciate it.

If you regularly deal with LOAs and want to save time chasing provider information, feel free to get in touch.

28/03/2026

If you're in need of experienced support, get in touch.

𝗖𝗢𝗡𝗧𝗔𝗖𝗧
📩 [email protected]
☎️ 01376 743 113
🌐 https://lnkd.in/eg8Ek65y

27/03/2026

𝗧𝗵𝗲 𝗻𝗲𝘅𝘁 𝗨𝗞 𝗽𝗼𝘀𝘁𝗮𝗴𝗲 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝘀:
👉 Tuesday 7th April 2026

𝐖𝐡𝐚𝐭’𝐬 𝐜𝐡𝐚𝐧𝐠𝐢𝐧𝐠:
➡️ 1st class stamp: rising to £1.80 (up 10p)
➡️ 2nd class stamp: rising to 91p (up 4p)

𝗤𝘂𝗶𝗰𝗸 𝘁𝗶𝗽:
If you use stamps regularly, it can be worth buying “non-value” stamps (1st/2nd class) before the increase — they remain valid after the price goes up.

27/03/2026

I absolutely love it when someone takes the time out of their day to share feedback about a member of our team.

It genuinely means so much. 💛

I’ve just received this lovely feedback about one of our administrators:

“𝘏𝘪 𝘋𝘦𝘣𝘣𝘪𝘦,

𝘑𝘶𝘴𝘵 𝘢 𝘱𝘰𝘴𝘪𝘵𝘪𝘷𝘦 𝘶𝘱𝘥𝘢𝘵𝘦 𝘧𝘰𝘳 𝘺𝘰𝘶.

𝘙𝘦𝘢𝘭𝘭𝘺 𝘱𝘭𝘦𝘢𝘴𝘦𝘥 𝘸𝘪𝘵𝘩 𝘩𝘰𝘸 𝘵𝘩𝘪𝘯𝘨𝘴 𝘢𝘳𝘦 𝘨𝘰𝘪𝘯𝘨. 𝘚𝘩𝘦 𝘴𝘦𝘦𝘮𝘴 𝘷𝘦𝘳𝘺 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘵 𝘢𝘯𝘥 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘥. 𝘚𝘩𝘦’𝘴 𝘣𝘦𝘦𝘯 𝘥𝘰𝘪𝘯𝘨 𝘴𝘮𝘢𝘭𝘭 𝘵𝘩𝘪𝘯𝘨𝘴 𝘵𝘩𝘢𝘵 𝘸𝘦 𝘸𝘦𝘳𝘦𝘯’𝘵 𝘥𝘰𝘪𝘯𝘨 𝘣𝘦𝘧𝘰𝘳𝘦 𝘵𝘩𝘢𝘵 𝘐 𝘳𝘦𝘢𝘭𝘭𝘺 𝘷𝘢𝘭𝘶𝘦 — 𝘤𝘰𝘯𝘧𝘪𝘳𝘮𝘪𝘯𝘨 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵𝘴, 𝘶𝘱𝘥𝘢𝘵𝘪𝘯𝘨 𝘤𝘭𝘪𝘦𝘯𝘵𝘴 𝘸𝘩𝘦𝘯 𝘧𝘰𝘳𝘮𝘴 𝘩𝘢𝘷𝘦 𝘣𝘦𝘦𝘯 𝘢𝘤𝘵𝘪𝘰𝘯𝘦𝘥, 𝘦𝘹𝘱𝘭𝘢𝘪𝘯𝘪𝘯𝘨 𝘩𝘰𝘸 𝘵𝘰 𝘶𝘴𝘦 𝘋𝘰𝘤𝘶𝘚𝘪𝘨𝘯, 𝘢𝘯𝘥 𝘮𝘰𝘳𝘦.

𝘐𝘵’𝘴 𝘣𝘦𝘦𝘯 𝘴𝘰 𝘨𝘰𝘰𝘥 𝘵𝘰 𝘩𝘢𝘷𝘦 𝘴𝘰𝘮𝘦𝘰𝘯𝘦 𝘢𝘵 𝘵𝘩𝘦 𝘦𝘯𝘥 𝘰𝘧 𝘵𝘩𝘦 𝘱𝘩𝘰𝘯𝘦 𝘢𝘨𝘢𝘪𝘯.

𝘝𝘦𝘳𝘺 𝘨𝘭𝘢𝘥 𝘸𝘦 𝘧𝘰𝘶𝘯𝘥 𝘺𝘰𝘶. 𝘏𝘢𝘷𝘦 𝘢 𝘨𝘳𝘦𝘢𝘵 𝘸𝘦𝘦𝘬𝘦𝘯𝘥.”

Moments like this make everything worthwhile. 🙌

Call now to connect with business.

27/03/2026

Administrators - you've got this!!!
👊👊

07/03/2026

𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗪𝗼𝗺𝗲𝗻’𝘀 𝗗𝗮𝘆

Sunday is International Women’s Day, and it feels particularly relevant for us at Intuitive Support.

Our team is made up largely of women — talented, experienced professionals who quietly keep a huge number of financial advice firms running smoothly behind the scenes every day.

They manage platforms, chase providers, untangle paperwork, keep advisers organised, and somehow still remain calm when faced with things like missing policy numbers, impossible provider phone queues, or “just a quick job” that turns into a three-hour investigation.

If you work in financial services administration, you’ll know exactly what I mean.

What makes me proudest is the experience, professionalism and generosity within the team. The support they give not only to our clients, but to each other, is something quite special.

And while Sunday is about recognising women across all industries, I think it’s also a good moment to acknowledge a group that doesn’t always get the spotlight — 𝘁𝗵𝗲 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗼𝗿𝘀!

So today, a very big thank you to the brilliant women in our team (and... the few brave men who keep up with them).

We appreciate you every day — not just today.

Happy International Women’s Day. 💗

23/02/2026

𝐁𝐞𝐡𝐢𝐧𝐝 𝐭𝐡𝐞 𝐬𝐜𝐞𝐧𝐞𝐬 𝐨𝐟 𝐨𝐮𝐫 𝐋𝐎𝐀 𝐒𝐮𝐛𝐦𝐢𝐬𝐬𝐢𝐨𝐧 𝐆𝐮𝐢𝐝𝐞 𝐮𝐩𝐝𝐚𝐭𝐞…

Twice a year, we carry out a full audit of our LOA Submission Guide.

And when I say full audit — I really mean it.

Every single entry is reviewed individually. Not just contact details, but:
✔️ Current LOA submission requirements
✔️ Email and postal addresses
✔️ Web links to provider pages
✔️ Plan number formats (by plan type)
✔️ Internal team contact details where applicable

We don’t rely on old data.
We don’t assume last year’s information is still correct.
We reach out to every provider directly.

Often, we receive conflicting or partial information — which means going back, asking further questions, clarifying processes, and making sure what we display is accurate and usable for advice firms.

And importantly, we retain evidence for all information shown in the Guide.
It’s a huge piece of work.

So far this cycle, we’ve reviewed 93 entries, with 152 still to go.

And why does it matter?

Because nearly 2,500 people have used the Guide so far this month alone.

If advice firms are relying on our Guide to submit Letters of Authority correctly, then it has to be right.

This is one of those pieces of work that isn’t always visible — but it’s absolutely core to what we do.
Consistency.
Accuracy.
Industry knowledge.
And a lot of persistence.

If your team regularly submits LOAs and would benefit from having provider requirements, plan number formats and submission routes in one place — feel free to take a look.

25/01/2026

Did you know… 👀
Most delays in LOA processing come down to how and where it’s submitted — not the provider itself.
That’s exactly why we built our LOA Guide.
It’s boring admin knowledge… but it saves hours.