Rate Their Access LTD

29/07/2026

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Image description: lime green title text on red background at the top that reads, “Buying Tickets for an Event.”

Below this, black font on a lime green background reads:

“As a non-disabled customer:
-Select seats
-Purchase tickets
-Arrive and enjoy the show

As a disabled customer:
-Check website for accessibility info
-Accessibility info not listed and have to call
-Call and ask about accessibility
-Hope you were provided with accurate info
-Go back to website to purchase tickets
-Find out that accessible seating only allows you to sit with one other person and does not accommodate for groups or families
-Purchase tickets, and hope for the best
-Arrive only to find out you can't access the bathroom
-Try to enjoy the show while not drinking too much water.”

On the left side of the image is an illustration of a wheelchair user holding a ticket labeled, “TICKET.”

The handle “” appears vertically in gray on the right side. 

28/02/2026

📍 Venue Visit – Honest Access Review

I visited the location shared below, which is currently described as “accessible” by Denbighshire County Council.

⭐ Our Rating: 2.5 / 5

Here’s the reality:

The park sits on a significant incline. If you’re using a power chair, you’ll likely manage it independently.

However, if you’re a manual wheelchair user, especially self-propelling, this is tough. Very tough.

Even with a carer pushing, unless they are physically strong and confident on gradients, it’s a real challenge.

The car park is surfaced with loose stone chippings. That makes pushing difficult and increases resistance dramatically. It’s not just inconvenient, it’s exhausting and potentially unsafe.

⚠️ This is a perfect example of why we exist.

“Accessible” on paper doesn’t always mean accessible in practice.

Accessibility isn’t about whether someone can get somewhere with extreme effort.
It’s about whether they can do so safely, independently and with dignity.

We’re not here to criticise, we’re here to highlight the lived experience and encourage practical improvements.

If a venue is listed as accessible, it needs to work for:
• Power chairs
• Manual chairs
• People with walking aids
• Carers supporting someone

There’s a big difference between theoretical access and real-world access.

26/02/2026

24/02/2026

Massive news for us at Rate Their Access Ltd 👏

We’re incredibly proud to share that we have been named Winner: Accessibility Consultancy of the Year at the Wales Prestige Awards 2026/27 🏆

To receive this recognition in such a competitive sector honestly means the world, especially as we’re still in our pilot phase, building something that we know has the power to make real change.

This award isn’t just about us.
It’s about:

⭐ Disabled people who deserve clear, honest accessibility information before they visit somewhere.
⭐ Businesses who genuinely want to improve but don’t always know where to start.
⭐ Creating a simple 1–5 accessibility rating system that makes inclusion visible and measurable.

From visiting venues, filming walkthroughs, gathering feedback, and having real conversations, to being recognised at this level, it shows that accessibility matters. And it’s being taken seriously.

We’re just getting started.

Thank you to everyone who has supported, encouraged, collaborated or opened their doors to us so far. The mission continues — and now we move forward with even more credibility and momentum.

Onwards. 🚀

23/11/2025

Introduction from our founder