Retail Experience Design

Retail Experience Design We are a design agency specialising in the design and management of retail, health, and wellbeing spaces.

We combine creativity and retail practically to produce original and engaging designs that deliver great results.

It’s not unusual for retailers to outgrow their store. Not because they need more space, but because the business has mo...
30/07/2026

It’s not unusual for retailers to outgrow their store.

Not because they need more space, but because the business has moved on.

That’s exactly where Attwoolls Outdoors found themselves.

Years of growth had made them the UK’s largest independent outdoor retailer.

But over time, the store had evolved piece by piece rather than as one cohesive design.

It was time for the store environment to catch up with the business.

So, we’re designing a new store concept for Attwoolls Outdoors 🙌

Here’s a first look at it taking shape.

This is the stage where we start pulling everything together, from the layout, the way the store works and the experience we want customers to have.

More to come as the project develops 👀

23/07/2026

What does the pharmacy of the future look like?

We helped Lincolnshire Co-op rethink what a modern community party could be…

A space that supports evolving healthcare services, improves the customer-patient experience and creates a more effective working environment for pharmacy teams.

Here’s a look inside Birchwood Health Hub 💚

16/07/2026

Bright, bold or muted… colour is more than choosing a shade you like 🎨

Emma shares how we use colour to communcate brand, shape experiences and influence behaviour 🫟

📸 Final shots of Lincolnshire Co-op ‘Pharmacy of the Future’A space designed to support the evolving role of community p...
14/07/2026

📸 Final shots of Lincolnshire Co-op ‘Pharmacy of the Future’

A space designed to support the evolving role of community pharmacy while creating a better experience for customers and pharmacy teams.

A project we’re proud to have been part of 👌

Swipe through for a look ➡️➡️➡️ or head over to our website to find out more.

01/07/2026

📍Relocating wasn’t just about finding a bigger office.

For software company XEYEX, it was about creating the physical home of their brand.

We designed a bold, open and multifunctional workspace that reflects the way they work, their brand, and the community they’ve built around it ✨

The fit-out is well underway, but for now here’s a look inside with our 3D walkthrough. 👀

23/06/2026

Most commercial spaces need to do more than one thing.

They need to adapt to different customers, experiences and business needs.

We rarely see a design brief that doesn’t require multifunctional design.

Dean shares some of our experience designing spaces that do more than one job 👌

A few finished shots from our recent store design for THE ANIME OTAKU 🎌 To find out how we helped transform a business i...
17/06/2026

A few finished shots from our recent store design for THE ANIME OTAKU 🎌

To find out how we helped transform a business idea and love for amine into a retail destination, head over to our website to read the case study and see more store pics 📸

Big week for Poppy 👏🎓💫Poppy first joined us as an intern and has continued working for us while completing her final yea...
12/06/2026

Big week for Poppy 👏🎓💫

Poppy first joined us as an intern and has continued working for us while completing her final year at BCU, gaining valuable experience alongside her studies.

This week we joined her at her graduate show, where she picked up an award for Innovation, Practice & Process for her final year project 👏

And, to top it off, her amazing work was also featured in Dezeen 🌟🤩

A brilliant achievement and so deserved. Big congrats Poppy, you’ve absolutely smashed it.

We’re all buzzing for you 🙌🍾

The USA and UK approach optical interior design a little differently 🇺🇸Last year, we met ForSight Eyecare in Savannah, G...
11/06/2026

The USA and UK approach optical interior design a little differently 🇺🇸

Last year, we met ForSight Eyecare in Savannah, Georgia, when they travelled to the UK to attend OSA.

One of the things they told us was how impressed they were by the way many UK practices use store design to balance customer experience, retail and clinical care.

ForSight wanted to bring some of that thinking to their own practice, so they asked us to help redesign their space in Savannah.

The brief was to create a space inspired by the best elements of UK optical design, bringing together retail, customer experience and clinical excellence in a single environment. An approach that moved beyond the more clinically-led spaces they were used to seeing.

The project is well underway, and here are just a few of our concepts 👀

09/06/2026

Over-merchandising? 👀

It’s a topic that crops up a lot.

More product doesn’t always create more sales or a better customer experience.

Emma shares her thoughts on why carefully curated displays can help customers navigate, compare and choose products more easily 👍

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