Practice Management Matters

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Practice Management Matters We can help you achieve these things!

Great Practice Management requires a wide range of tools skills and disciplines, and can take years of experience to accomplish an efficient, thriving, and most importantly happy team with loyal patients.

Most practices don't have one big problem. They have one small problem that quietly causes all the others. πŸ‘€Which of the...
12/10/2026

Most practices don't have one big problem. They have one small problem that quietly causes all the others. πŸ‘€

Which of these sounds like your practice right now?

1️⃣ "I'm doing everything myself." (Team & Leadership)
2️⃣ "We can't find, or keep, the right manager." (Recruitment & PM Support)
3️⃣ "There's tension in the team and nobody's saying it out loud." (Communication & Culture)
4️⃣ "Enquiries come in, but they don't turn into bookings." (Patient Experience)
5️⃣ "We're busy, but the numbers don't reflect it." (Finance & Productivity)
6️⃣ "If CQC called tomorrow, I'd panic." (Compliance & CQC)

Drop your number in the comments πŸ‘‡ (Most people say two or three. You're not alone!)

Whichever it is, Lisa Bainham has spent 30 years in dental practice and people management, and she's helped practices fix every one of them. Hands on, practical support across your team, your patients and your numbers.

Your first step is a free discovery call. No hard sell, just an honest chat about where you are and where you want to be.

πŸ“ž 07964 867286
πŸ“§ [email protected]
🌐 www.practicemanagementmatters.co.uk

Some feedback stops you in your tracks. This came from a practice I've had the privilege of working alongside for a numb...
09/10/2026

Some feedback stops you in your tracks. This came from a practice I've had the privilege of working alongside for a number of years, and I'll be honest… I had a little moment reading it. πŸ’›

Practice support isn't just systems and spreadsheets. It's being the person on the end of the phone when things feel heavy, and still being there years later.

If your practice could do with that kind of support, get in touch [email protected] or WhatsApp me on 07964867286.

Dentistry Show London opens TOMORROW! πŸŽ‰Set your alarm, because Lisa is kicking things off first thing on Friday morning....
08/10/2026

Dentistry Show London opens TOMORROW! πŸŽ‰

Set your alarm, because Lisa is kicking things off first thing on Friday morning. Here's your Lisa Bainham timetable for the weekend:

β˜• Friday 9 October, 09:15 to 09:45
The art of delegation and accountability: the key to practice success

πŸ€– Saturday 10 October, 15:30 to 16:00
From first call to final treatment: transforming the patient experience with AI and automation, with Mikey Bateman and Alex McWhirter

πŸ“ Practice Owners & Business Management Theatre, ExCeL London

Grab a coffee, grab a seat, and come and say hello to Lisa after either session. We can't wait to see you there! πŸ‘‹

Last chance to register for free πŸ‘‰ london.dentistryshow.co.uk
🌐 www.practicemanagementmatters.co.uk

Worried about compliance?Be honest… if CQC called tomorrow, how would you feel? 😬If you're not quite sure where your pra...
06/10/2026

Worried about compliance?

Be honest… if CQC called tomorrow, how would you feel? 😬

If you're not quite sure where your practice stands against CQC requirements, or you suspect there are compliance gaps but can't put your finger on what or where, you're not alone. It's one of the most common worries we hear from practice managers and owners.

That's exactly why we offer mock CQC inspections.

A mock inspection gives you an honest, experienced pair of eyes on your practice, so you can find and close the gaps that matter before CQC finds them. No blame, no judgement, just clear facts and practical support to put things right.

Because the best inspection result is the one where nothing's a surprise. βœ…

πŸ“ž 07964 867286
πŸ“§ [email protected]
🌐 www.practicemanagementmatters.co.uk

Book your mock inspection today and get the peace of mind you deserve.

4 days to go! πŸ™ŒTwo sessions, two big topics every practice manager and owner will recognise:πŸ‘‰ Friday morning: delegation...
05/10/2026

4 days to go! πŸ™Œ

Two sessions, two big topics every practice manager and owner will recognise:

πŸ‘‰ Friday morning: delegation and accountability. How do you share the workload, empower your team and still make sure things get done? Lisa will be sharing practical ways to build a team that takes ownership, so you're not carrying everything yourself.

πŸ‘‰ Saturday afternoon: AI and automation. Joining Mikey Bateman and Alex McWhirter, Lisa will explore how technology can improve every step of the patient journey, from the first phone call right through to completed treatment.

Which session are you most looking forward to? Tell us in the comments! πŸ‘‡

πŸ•˜ Friday 9 October, 09:15
πŸ•ž Saturday 10 October, 15:30
πŸ“ Practice Owners & Business Management Theatre, ExCeL London

🌐 www.practicemanagementmatters.co.uk

⏳ Just 8 days until Dentistry Show London, and we have twice the reason to be excited!Lisa will be speaking not once but...
01/10/2026

⏳ Just 8 days until Dentistry Show London, and we have twice the reason to be excited!

Lisa will be speaking not once but TWICE across the two days of the show:

πŸ—“ Friday 9 October, 09:15 to 09:45
🎀 The art of delegation and accountability: the key to practice success

πŸ—“ Saturday 10 October, 15:30 to 16:00
🎀 From first call to final treatment: transforming the patient experience with AI and automation (panel with Mikey Bateman and Alex McWhirter)

πŸ“ Both sessions are in the Practice Owners & Business Management Theatre, ExCeL London

Opening and closing the show with Lisa? Now that's a weekend well spent! πŸ˜‰

Registration is free for dental professionals πŸ‘‰ london.dentistryshow.co.uk

🌐 www.practicemanagementmatters.co.uk

Many Practice Managers feel they have to do everything themselves. It's exhausting, and it's not sustainable.My 10 modul...
26/09/2026

Many Practice Managers feel they have to do everything themselves.

It's exhausting, and it's not sustainable.

My 10 module leadership programme helps PMs delegate effectively, structure their week, and lead with the clarity and confidence a happy, productive team needs.

If you're a PM ready to stop carrying it all alone, get in touch.

πŸ“ž 07964 867286 (call, text or WhatsApp)
πŸ“§ [email protected]
🌐 www.practicemanagementmatters.co.uk
πŸ’¬ Or send a DM, always happy to chat

Your first patient appointment sets the tone for everything that follows, and every enquiry that doesn't convert is an o...
25/09/2026

Your first patient appointment sets the tone for everything that follows, and every enquiry that doesn't convert is an opportunity missed.

I train teams to build a clear, consistent patient journey and handle new enquiries with confidence, so patients feel valued from the very first phone call and become your biggest advocates.

Want your team converting more enquiries into loyal patients? Get in touch.

πŸ“ž 07964 867286 (call, text or WhatsApp)
πŸ“§ [email protected]
🌐 www.practicemanagementmatters.co.uk
πŸ’¬ Or send a DM, always happy to chat

Your team. Your patients. Your numbers. Your compliance.It's a lot for one person, or even one management team, to hold ...
22/09/2026

Your team. Your patients. Your numbers. Your compliance.

It's a lot for one person, or even one management team, to hold together. That's where I come in. I work alongside owners and practice managers to build practices that run smoothly, from the front desk to the finances.

Curious what that could look like for your practice? Book a free discovery call and let's chat it through.
πŸ“ž 07964 867286 (call, text or WhatsApp)
πŸ“§ [email protected]
🌐 www.practicemanagementmatters.co.uk
πŸ’¬ Or send a DM, always happy to chat

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