Opal People Solutions

Opal People Solutions Helping you navigate through the minefield of employment legislation and people issues, allowing you to concentrate on what you do best.

I help small businesses navigate through the minefield of employment legislation and people issues allowing you to concentrate on what you do best. My primary focus is protecting your business. With over 20 years experience in HR Management, I will work in partnership with you to ensure that your policies and procedures are legally compliant and that any people related issues are dealt with effectively.

One of the most satisfying moments…🟡 Turning on the Out of Office notification 🟡As a solopreneur, I can’t quite switch o...
09/11/2024

One of the most satisfying moments…

🟡 Turning on the Out of Office notification 🟡

As a solopreneur, I can’t quite switch off completely, but I can set the terms for when I will work.

Here’s to some much-needed sun, page turning books, chilled vibes, and great food 🌞🍹🍽️

13/09/2024

It’s been a while since I’ve been active here, so I thought I’d take this chance to (re)introduce myself!

I started writing this post with “I’m Louise McGeady,” but realised two things: 1) You can see that from my profile, and 2) That’s just my name—it doesn’t define who I am or what I do.

For over 30 years, I’ve worked in HR, and I’m now proud to own that experience! My career started in the food industry, where I spent much of my employed life in both corporate and family-run businesses. While I loved those experiences, I wasn’t sure I was growing professionally or making the difference I wanted.

My last role, in logistics, was a real eye-opener. I learned the importance of great leadership and how essential teamwork is. My boss was clear: HR is your business—if you’re not delivering, we’ll talk! I had the autonomy to tackle the tough issues, and once we turned the business around, I realised I needed a new challenge.

That’s how Opal People Solutions was born. My goal was simple: to support small businesses that wanted to do the right thing but didn’t have the resources or expertise to do so. While small employers remain at the core of my business, I also work with larger employers, offering impartiality and expertise in employee relations. I didn’t achieve overnight success, and the idea of "sales" was terrifying. In fact, all my business has actually come through referrals, a testament to the trust and satisfaction of my clients. Through an invaluable coaching conversation with Lisa Strutt, I realised my passion lies in employee relations—grievances, disciplinary processes, and more. That’s where I can really make a difference.

Now, I’m proud to say I’m fulfilled. It’s not just about the work I do but the relationships I build and the trust I earn from my clients.

I’ll be sharing insights over the coming weeks and would love to know: What topics would you find most valuable for me to cover?

Fantastic opportunities to join an amazing team, providing invaluable support daily!
12/09/2024

Fantastic opportunities to join an amazing team, providing invaluable support daily!

🚨New Job Opportunities Available!🚨

Ready to make a difference in your community? PIPS Su***de Prevention Charity is hiring, and we need passionate people like YOU to make a real difference in the lives of others. Check out these exciting opportunities:

💡 Fundraising Engagement Manager – Use your creativity and skills to drive change and support life-saving work.

https://www.communityni.org/job/fundraising-engagement-manager-0

🧑‍💻 Care Team Administrative Support (Daytime) – Be the backbone of our care team, providing crucial support during the day.

https://www.communityni.org/job/care-team-administrative-support-daytime

👶 Child & Youth Counsellor – Help young people navigate their toughest moments and be the light they need.

https://www.communityni.org/job/child-youth-counsellor

☕ Befriender in Starbucks Stores – Offer a friendly face and a listening ear in a relaxed coffee shop setting.

https://www.communityni.org/job/befriender-starbucks-stores

🧠 Counsellor (Enniskillen) – Provide life-changing support to those in need in the Enniskillen area.

https://www.communityni.org/job/counsellor-enniskillen

🌟 Why work with PIPS?

• Make a meaningful impact every single day
• Join a team passionate about mental health
• Work in roles that bring hope, healing, and support to individuals and communities

Sound like a perfect fit? Visit the links above to learn more and apply today. Start a career that truly changes lives 💛

26/08/2023

Louise McGeady had dreams of becoming a speech and language therapist. However, her path took a different turn when she discovered her passion for Human Resources during her studies at Ulster University, where she pursued a BSc in Human Communication and a Postgraduate Diploma in HR management. She....

18/08/2023
Delighted to be supporting the Board of Governors of Saints and Scholars IPS to recruit their new Principal.            ...
19/02/2023

Delighted to be supporting the Board of Governors of Saints and Scholars IPS to recruit their new Principal.


NI Council for Integrated Education

17/06/2021

Do you still PAY Holiday Pay based on contracted hours?

If so, you need to PAY attention 💥

Have you heard of the case of Chief Constable of the Police Service of NI v Agnew and Others?

No, should I have?

There are c 3700 claims for incorrect calculation of holiday pay with an estimated collective value of £40,000,000 💷 💷 💷

Wait, what?

It is alleged that PSNI failed to include overtime payments, as well as other premiums in the calculation of holiday pay.

To date, there are 2 key cases relating to holiday pay:

Bear Scotland v Fulton
The GB Employment Appeals Tribunal ruled that all regular overtime and supplementary payments to an employee should be included when calculating statutory holiday pay, i.e. the first 20 days of annual leave under the Working Time Regulations.

Lock v British Gas
This ruling went a step further including sales commission, unsociable hours premiums or shift allowances.

Explain that to me like I am a 2-year-old (can you hear Denzel Washington)?

🔰 Holiday pay must be calculated as an average of “normal remuneration” over a 52 week reference period, not just contracted hours x hourly rate.
🔰 Employees could claim back pay for 6 years unless they had more than 3 months without a day off. Government subsequently reduced this to 2 years.
🔰 If the employer corrected the error, there could be no claim.

What’s different in the PSNI case?

Firstly, it could allow for unlawful deductions to be back dated to the enforcement of Working Time Regulations i.e. 23 years 😱
They also argue that it is not lawful to disallow claims due to a 3 month break in holidays or because a series of correct payments have since been made.

This case was scheduled for 23rd – 24th June 21 but has been removed to allow for settlement discussions. If the case runs at some stage in the future, the decision will be binding on all UK employers.

If you are in any doubt as to whether you are calculating holiday pay correctly, please get in touch.

Does your business have an HR Strategy? Do you know what benefits it would have for both you and your staff?Find out how...
03/06/2021

Does your business have an HR Strategy?

Do you know what benefits it would have for both you and your staff?

Find out how to link your business goals to your HR Strategy.

We can work closely with you to ensure your organisational goals are aligned with your HR strategy, through taking into consideration the organisational values and looking at your employee lifecycle.

We also consult closely with you on your HR plan so that you are completely engaged in and accountable for the process and performance. It's about being sure you have a plan in place that can help you achieve your objectives and that you can put it into action quickly and smoothly. In a nutshell, the right strategy is ready to execute.

Our latest video discusses all things strategy and why it's important to have in place.

To set up a free consultation with myself, click my Calendly link: https://calendly.com/ops-2015/client-consultation to discuss your HR Strategy.

https://youtu.be/VxG7iVvFed0

The benefits of having a HR strategy is about the conscious awareness that your people are critical to your success, that you evaluate and involve others wit...

26/05/2021

According to the famous quotation, “The Only Two Certainties In Life Are Death And Taxes!”
I would argue that there is a third: CHANGE!

Change is inevitable: it happens in our personal lives as well as our working lives. The difficulty with managing change in the workplace is understanding that employees are individuals who all respond to change in different ways: some will embrace the proposed changes whilst others will resist it. We need to be cognisant of this situation and ensure that our approach is flexible as opposed to a one size fits all approach.

Keep an eye out for my upcoming video where I will be discussing:

✅ Why Managing Change is so important
✅ Issues that can arise during the change management process
✅ Making the change more effective
✅ The role of people professionals in managing change

At Opal People Solutions we can guide you and your team through challenges and periods of change, provide structured advice and lead you through the entire strategy implementation process.

If you would like some advice on how to move forward, send me a message.

What does the term “Performance Management” mean to you?Is it as an on-going process that gives you the opportunity to h...
18/05/2021

What does the term “Performance Management” mean to you?

Is it as an on-going process that gives you the opportunity to have great conversations with your team?
Or
A tick box exercise that you reluctantly do once a year?

Is it about recognising good performance and getting the absolute best from your people?
Or
Dealing with under-performing employees?

Performance Management is an on-going process throughout an individual's employment. During the probation period, its important that reviews are carried out at regular intervals so there should be no surprises if employment is terminated at the end of the probation period.

In this video, Louise McGeady, Founder & Principal Consultant, Opal People Solutions, defines what we mean by Performance Management, the types of reviews which should be completed, including probation reviews, annual reviews or real time reviews. Louise also discusses:

✅ Creating a customised performance management process that is tailored to your company's specific needs
✅ Help during the probation period
✅ Establishing a mechanism to conduct regular performance reviews
✅ Finding what Tools will work for you and your employees

Send us a message if you would like some advice on complex performance issues or whether you want to establish a mechanism to conduct regular performance reviews. https://calendly.com/ops-2015/client-consultation

https://youtu.be/umgNMQrZVdY

During this video, Louise McGeady, Founder & Principal Consultant, Opal People Solutions, defines what we mean by Performance Management, the types of review...

A wellbeing policy should cover both physical & mental health. It should:🌟 Begin with a clear statement which commits th...
12/05/2021

A wellbeing policy should cover both physical & mental health. It should:

🌟 Begin with a clear statement which commits the organisation to developing a working environment that promotes employee health & wellbeing.
🌟 Be championed by senior management
🌟 Be kept under constant review
🌟 Outline the responsibilities of key stakeholders
🌟 Set out the available advice, support & training
🌟 Have a process for evaluating the effectiveness of wellbeing initiatives

Renee Quinn, PIPS Charity, is hugely supportive of companies introducing a Mental Health Policy:

"As an organisation dedicated to supporting individuals facing mental health challenges, we are too aware of the effect the experiences of the last year has had. It is likely to affect 1 in 4 of your workers at some stage and we are seeing an increase in demand for service users concerned about returning to work.
I am delighted to see Opal People Solutions using their platform to raise awareness & think their provision of a Policy for companies to adopt is a great initiative."

To receive a free policy template, email [email protected]

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25 Street James Meadow
Crumlin
BT294GU

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