We strive for continuous improvement and here are some examples of recent ‘small step’ activities :
• Improved control of drawings and work instructions.
• KPI’s measured and published
• Management Development training implemented
• Production skills matrix developed and published
• Costing system improved for greater speed and easier data retrieval
• Improved analysis of customer returns
• Reduc
ed number of customer returns
• Operating Procedures ‘flow charted’
Our commitment to meeting our targets and achieving continuous improvement is genuine and company-wide. We actively encourage our customers to visit our premises whether this be for general account development or a full quality audit. These visits commonly become a 2-way sharing of ideas and improvements, which lead to benefits not only for our customers but (in the best examples) for our customer’s customer. Your product will be made correctly, to your specifications, delivered on time and represent good value for money. These are the basic principles which have been central to our journey over the 17 years since we started. We look forward to discussing your ideas on how we can make a difference.
