Livewire Performance

Livewire Performance We are experiential trainers bringing clients visions to life through people, property & service. People. Property. Service. Transformation Starts with Culture.

Livewire Performance brings people, property, and service together to create powerful experiences. With over 25 years of experience in hospitality, property, and lifestyle, we help transform spaces, whether new, distressed, or relaunching, through leadership, engagement, and iconic service training. We turn teams into advocates and customers into loyal fans by elevating service from the inside out.

This means 1 thing! We’re off to the US! First stop Atlanta where we deliver festive hospitality training  to the Reside...
01/12/2025

This means 1 thing! We’re off to the US! First stop Atlanta where we deliver festive hospitality training to the Residential and Valet service worlds to premium clients Gallery Residential houchins bowers & Jamestown Barbara Garrett followed by a week in New York! Catch us if you can!! Ho Ho Ho 🎄🎅🎄🎅🎄

28/11/2025

Stop looking for fault. Start looking for advantage. That’s where the ROI is.

27/11/2025

Service isn’t always flawless, but your recovery has to be!! Don’t let people walk away from your brand because you didn’t service them properly when things didn’t go so well! 

When Comfort Becomes the New Luxury.In the past three months, I’ve stayed in hotels from Bali to London to the American ...
27/11/2025

When Comfort Becomes the New Luxury.

In the past three months, I’ve stayed in hotels from Bali to London to the American South — and I’ve noticed a real shift.

Luxury hotels are now leaning into home comforts. Squishy sofas. Familiar scents. Spaces that whisper “relax, you’re safe here.”

Meanwhile, our homes are going in the opposite direction — all crisp lines, curated cushions, and “don’t touch that” décor.

It made me think… maybe true hospitality isn’t about where we are but how we make people feel there.*

✨ For hotels: don’t go so “laid-back luxury” that you lose the magic in the details.
✨ For homes: don’t design yourself into a showroom where you’re afraid to spill coffee.

Space matters — whether we’re living in it, passing through it, or finding ourselves in it. And getting it right is an art.

That’s what I love most about hospitality — it’s emotion, atmosphere, and intention all rolled into one.

23/11/2025

Training Valet & Residential teams with more festive hospitality in Dec before a final stop in NYC! Keeping the spirit of Christmas alive!

23/10/2025

The night before the day of for residential. Halloween cabs are getting into the spirit!

22/10/2025

Delivering our first session with Selig Enterprises in Atlanta USA at the fabulous The Works! ‘Do right by the customer… always’

21/10/2025

Choose from our range of topics or have us create a popcorn class for you!

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