Facilitiesline

19/11/2024

Please be advised that we are closed on Wednesday 20th and Thursday 21st November for Staff Training. Phones and live chat will not be available during these times. We will be open on Friday 22nd November as usual.

24/04/2024

Please be advised that we are closed today for Staff Training.

Phones will not be available; however, Live Chat will be operating on these days between 9-5 but with a skeleton staff. We will be open from Thursday 25th April as usual.

19/04/2024

Please be advised that we will be closed on 24th April for Staff Training.

Phones will not be available; however, Live Chat will be operating on these days between 9-5 but with a skeleton staff. We will be open from Thursday 25th April as usual.

21/12/2023

With just a few days until Christmas, check out our opening hours for this festive period, where our teams will be on hand to support you.

Visit our website for more support - https://ow.ly/4IR450QhXmX

We hope you have a wonderful Christmas and a Happy New Year! 🎅🎄✨

13/12/2023

With just under two weeks until Christmas, check out our opening hours for this festive period, where our teams will be on hand to support you.

Visit our website for more support - https://ow.ly/sq2M50QfSLB

We hope you have a wonderful Christmas and a Happy New Year! 🎅🎄✨

29/11/2023

📢 Attention Valued Customers! 📢

On Nov 29-30, we're leveling up our team through staff training! 🌟 During this time, phone support will be temporarily unavailable, but our live chat is here to help!

🕐 Normal service resumes Dec 1st. Thanks for your patience and understanding! 🙌

21/11/2023

📢 Important Notice! 📢

🗓️ Nov 29-30: Staff Training

Our commitment to top-notch service means we're leveling up our team through training on 29th-30th Nov.

📞During this time, our phone lines will be taking a little break

💬Live chat will still be available between 8am-5pm, though response times might be a tad slower.

We appreciate your understanding and patience as we invest in our team's development to serve you better. Normal service will resume on December 1st, and we'll be back at full strength to assist you promptly. 🌟

19/12/2018

Launched! The eagerly anticipated Altius Client online portal is now live. See how it affects you...

We welcome the new and improved client portal

06/12/2018

A new and improved online portal where you can show your commitmment to best practice in:
✅ Commercial
✅ Quality
✅ Risk Management
✅ Corporate Social Responsibility
✅ Customer Service

We welcome the new and improved supplier portal

30/11/2018

Launched! The all new and improved Altius supplier portal is live. See the enhanced features and tools for yourself...

We welcome the new and improved supplier portal

27/11/2018

"Our fruitful partnership with RSSB has led to a massive impact on the industry, and crucially one that can – and will – keep changing to meet industry demands. Take a look at the early and expected impact if the new RISQS platform:" https://hubs.ly/H0fyL3P0